Freight Operation Manager

Job Description

Role & responsibilities Manage and supervise freight operations, including inbound and outbound shipments (domestic and international). Oversee carrier selection, rate negotiation, and performance evaluation. Ensure shipments are processed efficiently and delivered on time while maintaining budgetary goals. Coordinate with warehouse, procurement, and customer service teams to ensure seamless operations. Maintain compliance with federal, state, and international transport regulations (e.g., DOT, FMCSA, IATA, IMDG). Analyze freight costs and develop strategies for cost reduction and efficiency improvement. Track and report key performance metrics such as on-time delivery rates, freight spend, and carrier performance. Handle claims for loss or damage and ensure timely resolution. Implement and manage Transportation Management Systems (TMS) and other logistics software. Lead, mentor, and train freight operations staff. Preferred candidate profile Education & Experience: Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field. 5+ years of experience in freight or logistics management. Experience in managing international and domestic freight operations. Proven leadership and team management experience. Skills: Strong knowledge of freight transportation methods (air, ocean, road, rail). Familiarity with Incoterms, customs clearance, and trade compliance. Excellent negotiation and communication skills. Proficiency in logistics software (e.g., TMS, ERP systems). Ability to analyze data and use metrics to drive decisions. Strong organizational and problem-solving skills.