Sales Associate

Role & responsibilities Title Premium Membership Program’- Associate/ Sr. Associate Department PREMIUM MEMBERSHIP PROGRAM (PMP) Reports to (Job Title): Head PMP- Bangalore Job Purpose Provide the much-needed guidance to the existing annual Clients of ‘5 in 5 Strategy,’ ‘Mispriced opportunities’ & ‘Combo’ services so that they upgrade themselves to the premium range of a service like Premium Membership Program Subscription. Ensure that the renewals of the subscriptions are done in time before the expiry day of the existing clients. Major Accountabilities Forms a part with the successful Premium Membership Program team based out of Bangalore to manage existing subscribers’ renewals and upgrades to LONG TERM subscriptions. Drives clarity for the clients with a fair understanding of the benefits of the premium services like LONG TERM subscription Manages a set of annual clients and keeps the connect strong for future upgrades to other services such as ‘Dhawaan/ TTO and Secrets’ Ensures all compliance norms are met from a SEBI disclosure standpoint Ensure exemplary communication with all stakeholders to update the progress made on conversions and accounts maintained till date Identifies and resolves all operational issues clearly articulating the potential recommendations/solutions Works cohesively with other teams and forms an important bond with other centers spread across India Is proactive in planning; anticipating change and acting in accordance; drive meticulous implementation of goals and metrics. Establishes, vigorously monitors and reports KPIs & takes proactive action to continuously strive for improvements. Key Performance Indicators Clearly communicates and lives the company’s missions and values Establishes accurate plans with clear, reasonable, and appropriate objectives, action steps, and priorities Provides thought leadership to shape future decisions Adapts to changing objectives and priorities Continually measures outputs, capability, and success criteria Quality: As per KPIs and qualitative feedback from the clients Operational efficiency: Ensure optimal resource utilization Innovation: Ability to find creative ways to build client base and grow Values and behaviors: in line with standards of Research and Ranking Education (minimum/desirable) MBA + Graduate/Postgraduate in Financial and Other allied sectors. Other degrees may also be evaluated for fit. Experience Consider if you are fresh out of the college with no strings attached and open to building a fast-paced career. Can consider candidates from prior experience in Sales / BD / Customer support function but other industries like Hospitality, Aviation, Media, etc. Presentable and capability of dealing with Premium/ HNI clients Past work (if applicable) reflects a track record of sales/ customer service excellence in financial products space Familiarity with quality KPIs and operational issues/management Preferred candidate Share your CV on 9769058944