Freight Broker

As a Logistics Specialist (Freight Broker) for the USA Market, you will play a crucial role in managing and coordinating all truckload dispatch operations within the U.S. Your primary focus will be on building strong relationships with carriers and maintaining exceptional service standards in the freight brokerage industry. Your key responsibilities will involve prospecting new customers to drive growth and create opportunities, evaluating business growth initiatives, and identifying areas for improvement. You will be tasked with developing and nurturing relationships with a portfolio of clients to ensure their logistics needs are effectively met. Additionally, expanding into new markets, driving customer acquisition, and converting customer queries into successful load orders will be essential aspects of your role. Monitoring and managing customer satisfaction, resolving any issues that may arise, will be a critical part of your responsibilities. You will also be required to provide regular reports on logistics operations to clients and various departments within the company. Staying updated with industry trends and best practices to deliver the best possible service to clients is another key aspect of this role. Requirements for this position include a Bachelor's degree in business, logistics, transportation, or a related field (preferred). You should have a minimum of 6 months of experience in a similar role. Strong command of spoken and written English, excellent interpersonal skills, and the ability to manage multiple tasks and deadlines effectively are essential. Proficiency in computer systems, including spreadsheets and databases, strong problem-solving skills, and a detail-oriented, organized approach to work are also necessary for success in this role. Additionally, you should be able to work both independently and collaboratively as part of a team.,