Posted:8 hours ago|
Platform:
On-site
Full Time
Title: Freight broker
Shift- 5:30pm to 2:30am
Monday to Friday
Location- Quark atrium, Phase 8B, sector 74, Mohali
Must have minimum 6 months of experience in USA freight brokerage.
Key Responsibilities:
Freight Coordination: Act as the main liaison between shippers and carriers, coordinating the logistics of moving goods from origin to destination.
Carrier Network Management: Develop and maintain a strong network of reliable carriers. Negotiate rates and ensure available capacity to meet customer requirements.
Customer Interaction: Provide excellent customer service by managing client expectations, answering inquiries, and resolving issues promptly.
Negotiation: Negotiate freight rates, terms, and conditions with carriers and customers to ensure competitive pricing and effective solutions.
Problem Solving: Handle any issues that arise during transit, including delays, damages, or claims, ensuring resolution and customer satisfaction.
Compliance & Documentation: Ensure all shipments comply with regulations and maintain accurate documentation of transactions, invoices, and customer interactions.
Market Research: Stay updated on industry trends, rates, and competitor activities to adjust strategies and maintain competitive pricing.
Sales Support: Assist with the generation of new business through client outreach, referrals, and the development of long-term relationships.
Tracking & Reporting: Monitor the status of shipments and provide updates to clients as needed. Track key performance metrics and report on freight activity
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