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For Employers

FP&A Support Analyst

SWITS DIGITAL Private Limited

7 years

0 Lacs

bangalore urban karnataka india

Posted:2 days ago| Platform:

Apply

Skills Required

support finance governance coordination servicenow management planning data integrity reporting configuration troubleshooting analysis resolve metrics documentation training onboarding content budgeting costing communication analytics visualization

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

FP&A Support Analyst

Location:

Mumbai / Bangalore

Experience:

5–7 Years

Job Summary

We are looking for a

detail-oriented and proactive FP&A Systems Support Analyst

to join our Finance Systems team. The role will support

Cognos reporting

, FP&A operations, system access governance, outage coordination, and ServiceNow ticket management, ensuring smooth planning cycles, data integrity, and user satisfaction.

Key Responsibilities

Technical Support: Provide hands-on support for Cognos reporting and FP&A systems, including configuration, setup, troubleshooting, and issue analysis.
User & Access Support: Handle user access requests, quarterly access reviews, and provide direct support to business users on data queries and system issues.
Data Ingestion & Master Data Management: Support P&L, Labor Cube data ingestion, validation, and quarterly master data freezes.
ServiceNow Ticket Management: Create, manage, and resolve tickets for incidents, support, and enhancements.
Outage & Close Cycle Support: Coordinate planned/unplanned outages, support monthly/quarterly close cycles, and maintain dashboards and reporting metrics.
Documentation & Training: Maintain training manuals, onboarding content, and business content repositories.
Budget Support: Assist with fiscal year updates, monthly rate uploads, and validations.

Mandatory Skills

Strong experience in Cognos reporting tools.
FP&A support experience in financial systems operations.
Proficiency in ServiceNow or similar ticketing systems.
Strong understanding of planning, budgeting, labor costing, and master data structures.
Excellent communication and stakeholder management skills.

Preferred Skills

Exposure to Planning Analytics (TM1) or other FP&A platforms.
Knowledge of financial close cycles, budget processes, and global master data management.
Experience with dashboards, metrics reporting, and data visualization.

Primary Skills (5-liner For Screening / Manager Cannot Negotiate)

Strong Cognos reporting tool expertise
FP&A experience
Support experience
ServiceNow ticket management
Data ingestion and master data support

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