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Swits Digital
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FP&A Support Analyst

FP&A Support Analyst

Swits Digital

5 - 7 years

6 - 10 Lacs

mumbai bengaluru

Posted:3 hours ago| Platform:

Apply

Skills Required

ticketing costing cognos data structures data integrity troubleshooting stakeholder management technical support analytics reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a

detail-oriented and proactive FP&A Systems Support Analyst

to join our Finance Systems team. The role will support

Cognos reporting

, FP&A operations, system access governance, outage coordination, and ServiceNow ticket management, ensuring smooth planning cycles, data integrity, and user satisfaction.

Key Responsibilities:

Technical Support:
Provide hands-on support for
Cognos reporting and FP&A systems
, including configuration, setup, troubleshooting, and issue analysis.
User & Access Support:
Handle user access requests, quarterly access reviews, and provide direct support to business users on data queries and system issues.
Data Ingestion & Master Data Management:
Support P&L, Labor Cube data ingestion, validation, and quarterly master data freezes.
ServiceNow Ticket Management:
Create, manage, and resolve tickets for incidents, support, and enhancements.
Outage & Close Cycle Support:
Coordinate planned/unplanned outages, support monthly/quarterly close cycles, and maintain dashboards and reporting metrics.
Documentation & Training:
Maintain training manuals, onboarding content, and business content repositories.
Budget Support:
Assist with fiscal year updates, monthly rate uploads, and validations.

Mandatory Skills:

Strong experience in
Cognos reporting tools
.
FP&A support experience in financial systems operations.
Proficiency in
ServiceNow or similar ticketing systems
.
Strong understanding of planning, budgeting, labor costing, and master data structures.
Excellent communication and stakeholder management skills.

Preferred Skills:

Exposure to
Planning Analytics (TM1)
or other FP&A platforms.
Knowledge of financial close cycles, budget processes, and global master data management.
Experience with dashboards, metrics reporting, and data visualization.

Primary Skills (5-liner for screening / manager cannot negotiate):

Strong
Cognos reporting tool
expertise
FP&A experience
Support experience
ServiceNow ticket management
Data ingestion and master data support

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