Job
Description
Fleet Manager - E-commerce Dark Store Job Summary The Fleet Manager is responsible for overseeing the daily operations of the delivery fleet in an e-commerce dark store setup. This role ensures efficient fleet management, timely deliveries, cost control, and adherence to compliance and safety regulations. The ideal candidate will have experience in logistics, last-mile delivery, and fleet optimization to support fast and reliable customer deliveries. Key Responsibilities Fleet Operations Management : Oversee the daily operations of the delivery fleet, ensuring smooth and timely dispatch of orders. Plan and optimize delivery routes to maximize efficiency and reduce costs. Monitor real-time fleet performance using GPS and telematics systems. Driver Supervision Performance : Recruit, train, and manage delivery personnel. Track driver productivity, attendance, and adherence to delivery schedules. Ensure drivers comply with traffic laws and company policies. Vehicle Maintenance Compliance : Schedule regular vehicle maintenance and inspections. Ensure all vehicles meet legal and safety regulations. Track fuel consumption, repairs, and overall vehicle performance. Cost Budget Management : Control fleet operating expenses, including fuel, maintenance, and driver salaries. Negotiate contracts with vehicle leasing/rental companies and service providers. Analyze fleet costs and identify areas for savings. Technology Data Management : Utilize fleet management software to track deliveries and fleet utilization. Generate reports on fleet performance, cost efficiency, and driver productivity. Implement automation and AI-driven tools for route optimization. Coordination with Stakeholders : Work closely with dark store, operations, and customer support teams to ensure smooth delivery operations. Address customer complaints related to delivery delays or issues. Collaborate with third-party logistics providers when needed. Key Requirements Experience : 3-7 years in fleet management, last-mile logistics, or delivery operations, preferably in an e-commerce or dark store environment. Education : Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field. Skills : Strong knowledge of fleet management systems and route optimization tools. Ability to manage a team of drivers and delivery personnel. Experience in cost control and budget management. Understanding of compliance, safety regulations, and vehicle maintenance. Excellent problem-solving and decision-making skills. Strong communication and leadership abilities.
