Fleet - Customer Relationship Executive - B2B/B2C Sales (EV Charging Solutions)

Job Description

Location: Pune/Chennai Department: Sales & Business Development Position Overview: We are seeking a highly motivated and relationship-driven Customer Relationship Executive (CRE) to manage B2B/B2C client engagement and sales of EV charging solutions in the assigned territory. The role demands proactive coordination with stakeholders across dark store networks, fleet partners, and logistics hubs, while continuously identifying new revenue opportunities through upselling, cross-selling, and expansion into adjacent segments. Key Responsibilities: 1. Stakeholder Engagement & Sales Execution  Act as the primary point of contact for B2B stakeholders such as dark store operators, delivery fleet managers, and logistics coordinators.  Build strong working relationships to drive adoption of charging infrastructure and maximize site utilization.  Conduct regular review meetings with key accounts to identify needs and introduce relevant products/services. 2. Revenue Growth: Upselling & Cross-Selling  Identify and pitch add-on services (e.g., prepaid charging plans, dedicated charger slots, bundled parking + charging packages).  Cross-sell charging solutions to associated partners, third-party riders, or nearby businesses with EV operations.  Drive renewals, expansions, and higher-value package conversions for existing customers. 3. Market Expansion & Lead Generation  Identify new B2B opportunities within the region (e.g., last-mile partners, warehouse operators, 3PL providers).  Map potential demand zones and support new charger deployments based on regional requirements.  Coordinate with the business development team to propose tailored charging solutions. 4. Territory Management & Reporting  Maintain an active pipeline of leads, opportunities, and account updates through internal CRM tools.  Track charger utilization metrics, revenue realization, and performance against monthly sales targets.  Submit regular reports and insights to the regional manager for review and planning. Candidate Profile:  Graduate degree in Business, Marketing, or related fields.  2–4 years of experience in B2B sales, key account management, or business development (experience in EV, logistics, fleet, or mobility sector preferred).  Demonstrated ability to upsell/cross-sell services in a consultative sales environment.  Strong interpersonal and communication skills to manage multiple stakeholders.  High level of ownership, field presence, and ability to work independently.  Proficiency in MS Office, CRM tools, and data tracking dashboards.  Willingness to travel within the assigned territory as required. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 21/05/2025