Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Vijayawada, Andhra Pradesh Job Type: Full-time Application Question(s): Would you be comfortable for a package between 3-4 LPA? Experience: Electrical: 1 year (Required) Work Location: In person

Location - Kochi, Kerala Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Kozhikode, Kerala Job Type: Full-time Work Location: In person

Location - Kochi, Kerala Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Kozhikode, Kerala Job Type: Full-time Work Location: In person

Position : Telecaller - Post-Installation Client Support Work Location : Koramangala, Bangalore Job Summary : We are seeking a proactive and personable Telecaller to engage with clients after the installation of our EV chargers. The ideal candidate will have excellent communication skills, the ability to build strong client relationships, and the capacity to handle a high volume of calls efficiently. This role is crucial in ensuring client satisfaction and addressing any post-installation concerns. Key Responsibilities : Client Interaction : Make a minimum of 200 calls per day to clients post-installation. Establish and maintain a positive rapport with clients. Gather client feedback and ensure they are satisfied with the installation. Issue Reporting : Identify any defects or issues reported by clients. Accurately document client concerns and relay information to the manager. Coordinate with relevant teams to ensure timely resolution of issues. Coordination : Collaborate with installation teams, technical support, and customer service to address client concerns. Follow up with clients to ensure issues have been resolved to their satisfaction. Communication : Clearly and effectively communicate installation details, usage instructions, and maintenance tips to clients. Address client queries and provide relevant information about the products and services. Qualifications : High school diploma or equivalent; a degree in Electronics/Electrical, customer service, or a related field is a plus. Proven experience as a telecaller, customer service representative, or similar role Preferred Skills : Customer Support/Telecaller Experience Knowledge of EV chargers and the EV industry. Previous experience in post-installation support or technical support roles. Problem-solving skills with a proactive approach to client issues. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹320,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Location - Mangalore Karnataka Role - Operations Engineer / Field service Engineer Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Mangalore Karnataka Job Type: Full-time Work Location: In person

Location ; Koramangala, Bangalore Role; Customer Support Education qualification: - Any graduate with good analytical skills (BCA / BSC Computer science background/Electrical Engineering preferred) - 1 to 3 years of experience Desired skills: - Self motivated with excellent communication skills in English, Hindi /Kannada/Tamil/Marathi/Telugu. - Ability to provide responses from simple to complex queries and deliver customer delight. - Past experience with ERP support - Exposure to working in Startup ecosystem is desired Job description: - Responsible for providing effective and timely resolution to customer queries. - Responsible for providing support via call and via chat - Should align on TAT and SLA standards set by the company - Escalate necessary cases to the right team - May be required to perform other tasks as assigned - Must be flexible to work in rotational shifts and extended hours during high volumes Requirement: Someone who stays in Bangalore Someone who is from an electrical/Mathematical background Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Location ; Koramangala, Bangalore Role; Customer Support Education qualification: - Any graduate with good analytical skills (BCA / BSC Computer science background/Electrical Engineering preferred) - 1 to 3 years of experience Desired skills: - Self motivated with excellent communication skills in English, Hindi /Kannada/Tamil/Marathi/Telugu. - Ability to provide responses from simple to complex queries and deliver customer delight. - Past experience with ERP support - Exposure to working in Startup ecosystem is desired Job description: - Responsible for providing effective and timely resolution to customer queries. - Responsible for providing support via call and via chat - Should align on TAT and SLA standards set by the company - Escalate necessary cases to the right team - May be required to perform other tasks as assigned - Must be flexible to work in rotational shifts and extended hours during high volumes Requirement: Someone who stays in Bangalore Someone who is from an electrical/Mathematical background Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Location - Mangalore Karnataka Role - Operations Engineer / Field service Engineer Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Mangalore Karnataka Job Type: Full-time Work Location: In person

Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Silchar, Assam Job Type: Full-time Work Location: In person

Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Silchar, Assam Job Type: Full-time Work Location: In person

The Tech Support/ Project Delivery - Associate will be responsible for understanding, analysing, and troubleshooting the issues of our software clients(Charge Point Operators), vehicle telematics or vehicle tracking system , Fleet operations , Understanding of networking and troubleshooting would be added advantage. Responsibilities .Vehicle telematics or vehicle tracking system .Fleet operations .Understanding of networking and troubleshooting would be added advantage · Understanding and analysing requirements given by customers and communicating with the tech/product team for the same · Creates service requests within the supplied Customer Relationship Management (CRM) system · Data management and analysis for pattern recognition · Provides direction to customers promoting online self-service and web-based solutions · Escalates to Technical Support unresolved customer issues · Keeps up to date on client performance requirements, product line and service offerings · Achieves specified performance goals Additional responsibilities as required · Ready to learn and upskill to a technical role · Normally receives general instructions on routine work, and detailed instructions on new projects or assignments. Will be expected to work independently. · Problem-solving and troubleshooting skilled · Customer Focused · Self-driven and independent and able to manage own time, goals & objective · People-oriented and a team player · Strong communication skills, and ability to build and maintain internal and external relationships · Ability to work and perform under pressure. Requirements · Fluent English. Additional languages are beneficial. · Prior experience in technical project delivery or support is beneficial. . Someone from Computer Science background/ Someone from _ Electrical and/or Electrical Engineering Background _ Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Food provided Shift: Day shift Ability to commute/relocate: Kormangala, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Would you be comfortable for a budget between 3-4 LPA? Work Location: In person

The Tech Support/ Project Delivery - Associate will be responsible for understanding, analysing, and troubleshooting the issues of our software clients(Charge Point Operators), vehicle telematics or vehicle tracking system , Fleet operations , Understanding of networking and troubleshooting would be added advantage. Responsibilities .Vehicle telematics or vehicle tracking system .Fleet operations .Understanding of networking and troubleshooting would be added advantage · Understanding and analysing requirements given by customers and communicating with the tech/product team for the same · Creates service requests within the supplied Customer Relationship Management (CRM) system · Data management and analysis for pattern recognition · Provides direction to customers promoting online self-service and web-based solutions · Escalates to Technical Support unresolved customer issues · Keeps up to date on client performance requirements, product line and service offerings · Achieves specified performance goals Additional responsibilities as required · Ready to learn and upskill to a technical role · Normally receives general instructions on routine work, and detailed instructions on new projects or assignments. Will be expected to work independently. · Problem-solving and troubleshooting skilled · Customer Focused · Self-driven and independent and able to manage own time, goals & objective · People-oriented and a team player · Strong communication skills, and ability to build and maintain internal and external relationships · Ability to work and perform under pressure. Requirements · Fluent English. Additional languages are beneficial. · Prior experience in technical project delivery or support is beneficial. . Someone from Computer Science background/ Someone from _ Electrical and/or Electrical Engineering Background _ Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Food provided Shift: Day shift Application Question(s): Would you be comfortable for a budget between 3-4 LPA? This is a On -field travelling job, would you be comfortable to travel for work? Work Location: In person

Senior Customer Success Manager - Associate will be responsible for understanding, analysing, and troubleshooting the issues of our software clients(Charge Point Operators). The Representative ensures proper procedures are followed and is responsible for overall product (backend software and mobile app ) uptime and project delivery for the client in time. Responsibilities · Understanding and analysing requirements given by customers and communicating with the tech/product team for the same · Creates service requests within the supplied Customer Relationship Management (CRM) system · Data management and analysis for pattern recognition · Provides direction to customers promoting online self-service and web-based solutions · Escalates to Technical Support unresolved customer issues · Keeps up to date on client performance requirements, product line and service offerings · Achieves specified performance goals · Additional responsibilities as required · Ready to learn and upskill to a technical role · Normally receives general instructions on routine work, and detailed instructions on new projects or assignments. Will be expected to work independently. · Problem-solving and troubleshooting skilled · Customer Focused · Self-driven and independent and able to manage own time, goals & objective · People-oriented and a team player · Strong communication skills, and ability to build and maintain internal and external relationships · Ability to work and perform under pressure. Requirements · Fluent English. Additional languages are beneficial. · Prior experience in technical project delivery or support is beneficial. . Female candidates are preferred . Someone from Computer Science background/ Someone from Electrical and/or Electrical Engineering Background/Someone who has prior knowledge about Saas Products/ Job Types: Full-time, Permanent, Fresher Pay: ₹600,000.00 - ₹700,000.00 per year Benefits: Food provided Schedule: Day shift Ability to commute/relocate: Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Will you be comfortable for a budget between 6 - 7 LPA? Experience: total work: 1 year (Preferred) Work Location: In person

The Tech Support/ Project Delivery - Associate will be responsible for understanding, analyzing, and troubleshooting the issues of our software clients (Charge Point Operators), vehicle telematics, vehicle tracking system, and fleet operations. An understanding of networking and troubleshooting would be an added advantage. Responsibilities include understanding and analyzing requirements provided by customers, creating service requests within the Customer Relationship Management (CRM) system, data management and analysis for pattern recognition, providing direction to customers for online self-service and web-based solutions, escalating unresolved customer issues to Technical Support, staying updated on client performance requirements and product line, and achieving specified performance goals. Additional responsibilities may include being ready to learn and upskill to a technical role, receiving instructions on routine work and new projects, problem-solving, being customer-focused, self-driven and independent, people-oriented, a team player, possessing strong communication skills, and the ability to build and maintain relationships internally and externally. The candidate should also have the ability to work and perform under pressure. Requirements for this role include fluency in English with additional languages being beneficial, prior experience in technical project delivery or support, and a background in Computer Science or Electrical and/or Electrical Engineering. This is a full-time, permanent position with benefits such as food provided. The working shift is during the day, and the ability to commute or relocate to Kormangala, Karnataka is required. Candidates should be comfortable with a salary between 3-4 LPA. In conclusion, the Tech Support/ Project Delivery - Associate role requires a proactive individual with technical expertise, strong problem-solving skills, excellent communication abilities, and the capacity to work effectively both independently and within a team.,

Location - Kochi/Kozhikode | Kerala Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Kochi, Kozhikode | Kerala Job Type: Full-time Pay: ₹300,000.00 - ₹370,000.00 per year Application Question(s): Would you be willing to travel as it's an on - field job? Would you be comfortable for a package between 3-4 LPA? Work Location: In person

Location - Kochi/Kozhikode | Kerala Company Introduction - Kazam EV Tech, Bangalore (www.kazam.in) is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 3000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond,leveraging our capabilities in software and hardware. Job Description: As a part of Kazam’s service team, you must be capable of independently handling 1 or more product groups with timely expert service and support. Able to identify the root cause of the actual issue, categorise the same as an app or service issue and collaborate accordingly with the concerned team to try and provide onsite resolution. Ability to coordinate and collaborate with other functional / internal teams to achieve lesser TAT for resolutions and in turn customer delight. Roles And Responsibilities: 1. Responsible for Installations and maintenance of instruments and systems at client locations. 2. Should be capable of Delivering basic operational training at installation. 3. Provide effective product related support. 4. Ensures Preventive Maintenance planning is performed at regular intervals 5. Provide timely support for difficult/major product issues to avoid downtime. 6. Capable of timely reporting of all maintenance activities. 7. Must maintain excellent customer relationships, specifically with his/her account POCs. 8. Must adhere to field service policies, procedures and standards. 9. Must maintain recommended spare parts for the product range. 10. Must ensure appropriate spare parts stock. Skills And Qualifications: 1. Diploma or Graduation- Electrical/Electronics/ Mechanical Engineering (Any subjects with electrical and electronics in the curriculum) 2. 3+ Years on any type of service and maintenance experience 3. Should be able to logically resolve or troubleshoot in times of crisis and leverage expert help if required 4. Self-Managed, Multitasking is a plus point 5. Good logical thinking and problem-solving skills 6. Profound Understanding of the EV and related Services ecosystem having would be a plus point 7. Strong Communication skills, organisational, time management, and prioritisation skills. Requirements; Someone who can join Immediately and someone who is ready to do on-field job. The candidate must be from any Electrical or related background. (Diploma in Electrical or electrical Engineering) Location: Kochi, Kozhikode | Kerala Job Type: Full-time Pay: ₹300,000.00 - ₹370,000.00 per year Application Question(s): Would you be willing to travel as it's an on - field job? Would you be comfortable for a package between 3-4 LPA? Work Location: In person