Financial Crimes - Operational Performance and Oversight Lead

5 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About This Role

As a part of Wells Fargo's second line of defense and Independent Risk Management team, Financial Crimes Risk Management (FCRM) group establishes and maintains the FCRM program, including Bank Secrecy Act, Anti-Money Laundering, Counter-Terrorist Financing, Anti-Bribery and Corruption, and Global Sanctions regulations programs.Wells Fargo is seeking a Lead Business Execution Consultant in FCRM India group to support operational performance management and capacity modeling.

In This Role, You Will

  • Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
  • Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
  • Review strategic approaches and effectiveness of support function and business performance
  • Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
  • Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
  • Influence, guide and lead less experienced Strategy and Execution staff within the group
This role will support FCRM functional leads on critical operational elements, including but not limited to:

Performance Management

  • Works with MI & reporting teams to obtain required performance indicators
  • Analyzes current headcount and projected HC changes aligned to each critical operational process within FCRM verticals
  • Analyzes current demand and projects forecasted demand by working with teams across FCRM and related front-line groups
  • Analyzes quality indicators and trends and performs root cause analysis as needed when below desired operational thresholds
  • Analyzes production and productivity indicators and trends and performs root cause analysis when below desired operational thresholds

Capacity Modeling

- Performs Capacity Modelling based on current and projected volumes, RPD, shrinkage, and process SLA; Partners with FCRM vertical leads and Business Management Office to review resourcing state (under-capacity / over-capacity projections) and agree on required actions.

Change Program Impact Assessment

- Partners with FCRM and program leads to understand change landscape & roadmaps to assess operational impacts (i.e. tech deployments, expanded coverage, new capabilities, etc. impacts to resourcing needs).

Oversight

- Prepares executive presentations and presents a holistic end-to-end view to FCRM leaders in a periodic basis. Works proactively with teams on the ground to share review indicators and define required actions.

Required Qualifications

  • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Strong subject matter knowledge or ability to quickly learn FCRM end-to-end operational processes (Financial Crimes investigations, Transaction Screening, Customer Screening, etc.)
  • Experience in budget, resource planning, process, data and technology strategy, capability benefit analysis, and investment business case development.
  • Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results.
  • Excellent verbal, written, and interpersonal communication skills
  • Experience at defining and interpreting KPI and KRIs
  • Previous experience at building models
  • Expert Excel and PowerPoint Level
  • Ability to work independently but seek direction when appropriate

Job Expectations:

  • Ability to work at one of the approved locations in the job posting
  • Ability to work overlap US time zone and flexible hours

Posting End Date:

24 Aug 2025
  • Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

  • Third-Party recordings are prohibited unless authorized by Wells Fargo.
  • Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Reference Number

R-470445

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Wells Fargo

Banking and Financial Services

San Francisco

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