The Role
I. Broad Function
Required
Your mission is to expand Atlas Copco presence and business growth in the area of responsibility, you will be required to:■VisionTo be recognized as the number one service organization in the compressed air industry■MissionTo deliver reliable and innovative compressed air services with the aim to maintain and increase our customers productivity■(Customer oriented) Strategy
- Increase Customer Productivity
・Well maintained compressed air installations with increased reliability
・Guaranteed maximum uptime through fast and professional service response
- Reduce Total Operating Cost
・Energy savings through optimizing the efficiency of the complete compressed air installation・Service Plan agreements to ensure optimal compressor operations
II. Principal Responsibilities
■Safety First■Management
- To manage the buseinss activiteis of your team or yourself
- To follow the activity goals of all organizations to which you belong (your department, section and team, and more)
■Interventions (Maintenance/Repair/Start & Commissioning/Inspection/Investigation)
- The purpose is to guarantee maximum efficiency, minimum downtime, and energy saving of customers’ compressed air installation and ancillary equipment
■Report
- External: To provide a clear explanation of the results of the work carried out by you and your team and the submission of a clear report in a timely manner
- Internal: To provide a timely and accurate business activity report (about cost (labour hours input / expense), repair cases, and others such as daily report to superiors) for carrying out accurate business activities by your division
■
Kaizen
- To take active part in suggesting continuous improvements to workflow, working processes and procedures
■Learning / Acquisition
- To acquire skills and knowledge for yourself and your department to provide high-quality and highly reliable services
・General Education
・Compressed air installation and ancillary equipment・The ability of negotiation as a represent of your section
- To learn to manage your team and to be able to participate in the management of your section
・Human resource development (Competence development /Leadership / Coaching)
・Structures and rules of company・Goals / Policies of the organizations (division /business area / company / group) to which you belong (not just department)・Key performance indicators (especially matters related to your department)
- In addition, learning to be able to contribute to the construction and development of not only your department but also the organizations to which you belong
■Cooperation
- To collaborate actively with people around yourself to provide high-quality and highly reliable services to the customers
・To support for superiors, colleagues, and juniors in all organizations to which you belong
III. Qualification Requirements
Educational requirements: High School level education (or equivalent background) or above
Experience Requirements
- Experience in service business. (preferably with visiting work experience)
- Experience of maintenance work of industrial machines or experienced in assembling machines (preferably fluid machinery, especially pneumatic machinery and ancillary equipment)
Knowledge
- Languages: Fluent Japanese and Basic English (or prepared to learn)
- Knowledge to operate Microsoft programs (Word, PowerPoint, Excel) and the ability to learn other software necessary for role
Personality requirements
- The ability to travel around Japan and carry out business, if necessary
- Flexibility, positive attitude and ability to manage multiple priorities with a strong commitment to customer service
- Interpersonal ability to convey one's thoughts to others appropriately and effectively
- Passionate about one’s mission, take responsibility for one’s actions and growth, and engage in them
- The ability to work collaboratively with others and looking for better ways to deliver lasting results
Location:
Mobile office close to customers' factories. 5 regions nationwide: Tohoku, East Japan, Tokai-Hokuriku, Kinki-Shikoku, West Japan
- 3 persons for each region
Recruiter: Satoko Onodera/HR ManagerHiring Manager: Hijiri Ikeda/ BLM Service Ops
Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.
