Field Sales Team Leader

Role & responsibilities:

• Team Leadership and Management
• Lead, motivate, and manage a team of field sales representatives to achieve individual and team sales goals.
• Set clear sales targets and performance expectations for the team.
• Provide guidance, coaching, and training to improve the skills and performance of team members.
• Monitor the daily activities of the sales team, ensuring they are productive and following company policies.
• Sales Strategy and Execution
• Develop and implement field sales strategies to achieve business objectives and maximize revenue.
• Ensure the team is targeting the right customers and presenting the companys products and services effectively.
• Drive sales performance through direct customer interaction, ensuring consistent achievement of targets.
• Customer Relationship Management
• Establish and maintain strong relationships with key clients, ensuring customer satisfaction and loyalty.
• Support the team in resolving any client issues or concerns, ensuring a positive customer experience.
• Encourage field sales representatives to gather feedback from customers to understand their needs and preferences.
• Performance Monitoring and Reporting
• Track and analyze the teams sales performance, identify areas for improvement, and implement corrective actions when necessary.
• Prepare and present regular reports on sales targets, team performance, and market trends to senior management.
• Use data and insights to guide sales strategies and adjust plans as needed to meet objectives.
• Sales Training and Development
• Provide ongoing training to the sales team, ensuring they have the necessary knowledge of products, services, and sales techniques.
• Keep the team updated on industry trends, new products, and changes in company policies or procedures.
• Conduct regular performance reviews with team members, identifying strengths and areas for improvement.
• Market Research and Competitive Analysis
• Monitor market trends and competitor activities to identify opportunities for growth.
• Provide insights to senior management on market conditions, customer preferences, and sales opportunities.
• Help the team adjust their approach based on market feedback to stay ahead of competitors.
• Recruitment and Staffing
• Assist in the recruitment and onboarding of new field sales representatives.
• Participate in interview processes and ensure that the team is adequately staffed with qualified candidates.
• Collaboration with Other Teams
• Work closely with the marketing, product, and customer service teams to ensure alignment on sales strategies and customer needs.
• Ensure that feedback from the sales team is communicated to relevant departments to improve product offerings and services.

Preferred candidate profile:

• Bachelors degree in business, marketing, or a related field.
• Proven experience in field sales, with at least 2-3 years of experience in a leadership or supervisory role.
• Strong sales skills with a proven track record of meeting or exceeding sales targets.
• Ability to lead and motivate a team in a fast-paced, dynamic environment.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem-solving abilities and the ability to handle customer complaints and objections.
• Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).