Field Quality Engineer

New Product Development

Break. Believe. Build

Roles & Responsibilities:

Key responsibilities:

• Conduct field inspections and audits for EV battery systems, charging stations, and associated electrical components
• Ensure compliance with quality standards, electrical safety norms (IS/IEC), and internal SOPs
• Validate installation, commissioning, and maintenance quality at charging sites
• Diagnose field failures, perform root cause analysis (RCA), and implement corrective & preventive actions (CAPA)
• Collaborate with cross-functional teams (service, engineering, manufacturing) to resolve field issues
• Ensure field feedback is documented and looped back to design and production teams
• Support validation and testing of field-deployed hardware/software updates
• Prepare detailed quality inspection and audit reports
• Train field technicians and contractors on quality and safety standards
• Assist in customer complaint resolution and site acceptance testing (SAT)
  

Preferred Experience (Good to Have):

• Hands-on experience in EV battery or charging station installation and diagnostics
• Exposure to CAN communication and diagnostic tools
• Basic knowledge of firmware update procedures and electrical schematics
• Experience with ISO 9001 / IATF 16949 quality systems
  

Continuous Improvement and Problem Solving:

• Lead root cause analysis and problem-solving activities using tools such as 8D, 5-Why, or Fishbone diagrams
• Drive continuous improvement initiatives to enhance supplier and internal process quality
• Support new product introduction (NPI) by ensuring supplier and process readiness
  

Education and Experience:

• B.E. / B.Tech in Electrical / Electronics / Mechatronics Engineering
• 2-5 years of experience in field quality, service, or electrical commissioning—preferably in EV, automotive, or power sectors
• Strong knowledge of EV battery systems, power electronics, and charging infrastructure
• Experience with electrical testing tools (multimeter, insulation tester, clamp meter, etc.)
• Familiarity with quality tools: 5 Why, Fishbone, Pareto, FMEA
• Working knowledge of IS/IEC electrical safety standards and installation codes
• Strong analytical and problem-solving skills
• Willingness to travel to customer sites and charging station locations
  

Skills and Competencies:

• Strong communication and interpersonal skills
• Ability to work independently in the field with minimal supervision
• Detail-oriented and documentation-focused
• Customer-oriented attitude and team collaboration
  

What matters:

About Us