Job
Description
The opening is for the role of F&B Manager / Asst. Manager at Umed Bhawan Palace Kotah – a heritage hotel in Kota, Rajasthan, India owned and operated by the Royal Family of Kotah Prerequisites & Qualifications - Education : Bachelor's degree in Hospitality Management, or related field preferred. - Experience : Minimum of 7-10 years in F&B service, with 3-5 years in an in-charge role (outlet or F&B Manager position), preferably in a luxury hotel or fine dining establishment (preferably in a heritage hotel. - Technical Skills : (1) High Service Standards : Well-versed with high service standards at fine-dining level; (2) Strategic Acumen & Menu Planning : In-depth knowledge of food & beverage menus including menu philosophy, and concept development (theme, profitability, & market trends); & (3) Familiarity with Software : Experience with restaurant / hotel management software (WinHMS / Opera / IDS), and proficiency in Microsoft Office suite (Word, Excel, PowerPoint, etc.) - Language Proficiency : Fluency in English and Hindi (both written and spoken). - Communication & Inter-personal Skills (Soft Skills) : Strong ability to co-ordinate internally with other departments and externally with in-house, walk-in, and banquet guests. - Guest Focus : Impeccable guest management skills, strong attention to detail, and organization skills, along with willingness to work flexible hours, evenings, weekends, and rotational shifts as and when required. Key Tasks & Responsibilities - Operational Leadership : Oversee all F&B outlets, lead & supervise the F&B team, and work collaboratively with the GM and Executive Chef to deliver great culinary & banquet experiences. - Standards : Ensure efficient operations by implementing Standard Operating Procedures (SOPs), overseeing daily staff scheduling, and enforcing high standards of hygiene, food safety, and staff personal grooming. - Guest Service Excellence : Cultivate a culture of exceptional guest service by providing personalized attention for all guests, regularly engaging with all guests to gather feedback and ensure satisfaction, and resolving any & all guest concerns & complaints. - Inventory Management : Manage & maintain operational inventory stocks using relevant software and SOPs, and ensure timely submissions of material requests to ensure efficient service delivery. - Team Development : Train, and mentor F&B Service staff to uphold high service management standards at Umed Bhawan Palace through regular briefings, continuous feedback, and guidance - Team Collaboration : Foster a positive team atmosphere encouraging collaboration with other departments and colleagues, and encourage cross-training within and outside the department - Performance Analysis : Actively track key F&B performance metrics, provide strategic feedback to hotel leadership using MIS reports & data, and keep staff engaged to meet and exceed targets - Menu & Promotions : Collaborate with Executive Chef to discuss potential changes in food & beverage menu offerings, introduce seasonal menus, and launch offers & discounts to attract more customers - Third-Party Coordination : Coordinate with third-party vendors & personnel as & when required (like large banquet events) Apply - Interested Applicants fitting the above qualifications and requirements may send in their applications to hr@umedbhawankotah.com, with the following documents:- (1) Resume; (2) Current / latest pay slip; (3) Notice Period Details - Shortlisted candidates will be contacted to schedule interviews About the Property Umed Bhawan Palace Kotah is a royal palace originally built in 1902 by HH Maharao Umed Singh Ji II of Kotah, and first converted into a heritage hotel in 1995/96. The property was initially operated by ITC Hotels (under the WelcomHeritage brand) up to March 2023. It has since undergone renovations, and is now being operated with a new management team under the direct supervision of the Royal Family of Kotah from late-2023 onwards. Umed Bhawan Palace currently has 32 keys , a multi-cuisine restaurant “The Dahlia”, a bar “The Swinton Bar”, two indoor banquet halls, and one large outdoor banquet venue. The Palace is surrounded by greenery – making it an oasis of calm within the confines of the city, while still being very centrally located (less than 10 minutes from railway station i.e. Kota Junction). Kota is a ~6 hour drive from Delhi, ~3.5 hour drive from Jaipur & Udaipur, and is very well connected by rail. Please contact our HR Department at +91-9251005624 (Call or WhatsApp) or hr@umedbhawankotah.com if you have any questions or concerns. Show more Show less
