Fashion Consultant

Job Title: Fashion Consultant

Department: Sales

Reports To: Floor Manager

Job Overview:

We are looking for a passionate and experienced Fashion Consultant to join our team at Kalki Fashion, a leading brand specializing in ethnic and luxury fashion. As a Fashion Consultant, you will play a key role in providing personalized styling advice to customers, assisting them in selecting the perfect attire for various occasions, and delivering exceptional customer service. Your expertise in fashion trends, attention to detail, and ability to understand customer needs will help elevate the Kalki Fashion shopping experience.

Key Responsibilities:

1. Personalized Styling & Consultation:

• Provide personalized fashion advice and styling assistance to customers based on their preferences, body type, occasion, and current fashion trends.
• Create memorable and engaging shopping experiences for customers by offering tailored suggestions and outfit recommendations.
• Assist customers in selecting complete outfits, including ethnic wear, accessories etc, ensuring a cohesive and stylish look.
• Stay updated with the latest fashion trends, fabric knowledge, and seasonal collections to provide accurate and up-to-date styling guidance.

2. Customer Engagement & Relationship Building:

• Build lasting relationships with customers, fostering repeat visits and brand loyalty.
• Understand customer preferences and maintain a detailed record of their style preferences and purchase history.
• Engage with customers proactively, offering assistance and addressing any questions they may have about products, fit, and styling.
• Provide a high level of customer service, ensuring that customers feel valued and receive personalized attention throughout their shopping experience.

3. Product Knowledge & Sales:

• Maintain an in-depth understanding of Kalki Fashion’s product offerings, including fabrics, designs, cuts, and customization options.
• Assist customers in understanding the features and benefits of various products, offering detailed explanations of materials, stitching, and design details.
• Drive sales through effective product recommendations and upselling complementary items (e.g., accessories, jewelry, shoes).
• Meet and exceed sales targets by using styling expertise to maximize customer satisfaction and sales volume.
• Oversee sales and ensure the team achieves individual and collective sales targets.

4. Store Presentation & Visual Merchandising:

• Contribute to the overall visual merchandising and presentation of the store by ensuring that products are displayed in an appealing and accessible manner.
• Help with setting up in-store displays, ensuring that key collections and new arrivals are highlighted effectively.
• Collaborate with the visual merchandising team to ensure that product displays align with Kalki Fashion’s brand identity and aesthetic.

5. Customer Feedback & Market Trends:

• Collect customer feedback on products and services to help improve the store's offerings and customer experience.
• Keep the team informed about customer preferences, feedback, and suggestions for improvements.
• Monitor competitor brands and trends in the ethnic fashion industry to ensure Kalki Fashion remains competitive and relevant.

6. Fitting & Alteration Assistance:

• Assist customers with trying on garments and provide fit advice to ensure the best possible fit and comfort.
• Coordinate with the in-store tailoring team to ensure timely alterations and ensure customer satisfaction with final fittings.
• Provide recommendations for garment care and maintenance to help customers maintain the longevity of their purchases.

7. Team Collaboration:

• Work closely with other fashion consultants and store staff to create a positive, collaborative team environment.
• Share product knowledge and styling tips with team members to improve collective expertise.
• Contribute to store goals by supporting other team members during busy periods, offering styling assistance, and helping with sales.

8. Brand Representation:

• Represent Kalki Fashion with professionalism, upholding the brand’s reputation for quality, luxury, and customer service.
• Promote the brand’s latest collections, seasonal offers, and special events.

Skills & Qualifications:

Education: Bachelor’s degree in Fashion Design, Fashion Merchandising, or a related field (plus point).

Experience: 2+ years of experience in retail fashion consulting, styling, or sales (preferably in ethnic or luxury fashion).

Skills:

• Strong knowledge of fashion trends, ethnic wear, fabrics, and styles.
• Excellent communication and interpersonal skills, with the ability to connect with diverse customers.
• Ability to understand customers' needs and provide personalized styling advice.
• Strong attention to detail with a keen eye for fashion and aesthetics.
• Proven sales skills and the ability to meet or exceed sales targets.
• Ability to work in a fast-paced environment, handling multiple customers and tasks at once.

Work Environment:

• Flexible working hours, including weekends and public holidays, as required.
• High-energy retail environment with a strong focus on customer service and fashion expertise.
• Collaborative team setting, ensuring a positive atmosphere for both customers and staff.

Personal Traits:

• Passion for fashion.
• A positive, professional, and approachable demeanor.
• Empathetic and patient, with an ability to manage sometimes emotional or high-stress situations.
• High attention to detail and organizational skills.

Working Conditions:

• Location: Kalki Fashion Retail Store.
• Shift Time: 11 AM to 9 PM.
• Working Days: Monday – Sunday (1 rotational week-off between Monday to Thursday).
• Physical Demands: Ability to stand for long periods, assist clients with dress fittings, and manage the organization.

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person