- Creating and implementing a visual merchandising strategy for the store. - Ensuring the strategy is in line with the store's brand, products, and target market. - Sourcing the props, creative materials, and accessories for displays. - Installing and setting up window displays, walkways, counters, and in-store displays, or supervising contractors hired for this purpose. - Changing displays to promote new product launches or to reflect festive or seasonal themes. - Ensuring uniformity of displays across multiple store locations. - Monitoring costs and working within budget. - Researching lifestyle and design trends that will inform the visual merchandising strategy. - Confirming and cross checking the stock in the store and on the website. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
- Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. - Addressing prospective customers and suggesting to them range of products fitting in to his current requirement. - Manage, track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders. - Documenting order/Product issues, providing customer feedback and generating summarized reports to concerned Departments. - Proactively manage and maintain high customer satisfaction.- Communicate and coordinating with other internal Operations, - Flexible with 24x7 working (with weekends working.)- Maintain the set SLAs / TATs while responding to the customers. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
- Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. - Addressing prospective customers and suggesting to them range of products fitting in to his current requirement. - Manage, track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders. - Documenting order/Product issues, providing customer feedback and generating summarized reports to concerned Departments. - Proactively manage and maintain high customer satisfaction. - Communicate and coordinating with other internal Operations, - Flexible with 24x7 working (with weekends working.) - Maintain the set SLAs / TATs while responding to the customers.
- Creating and implementing a visual merchandising strategy for the store. - Ensuring the strategy is in line with the store's brand, products, and target market. - Sourcing the props, creative materials, and accessories for displays. - Installing and setting up window displays, walkways, counters, and in-store displays, or supervising contractors hired for this purpose. - Changing displays to promote new product launches or to reflect festive or seasonal themes. - Ensuring uniformity of displays across multiple store locations. - Monitoring costs and working within budget. - Researching lifestyle and design trends that will inform the visual merchandising strategy. - Confirming and cross checking the stock in the store and on the website.
Role Summary: Responsible for maintaining inventory accuracy, managing daily stock movements, reconciling system vs. physical stock, and ensuring proper inventory control across warehouse operations for a luxury apparel brand. Supports audits, reporting, and drives inventory-related process improvements tailored to premium product handling. Location: Prabhadevi, Mumbai CTC:- Up to 6.0 Lacs Key Responsibilities • Manage daily inward/outward inventory transactions in ERP/WMS. • Perform cycle counts, physical audits, and investigate stock variances. • Maintain accurate records and ensure system vs. physical stock alignment. • Coordinate with warehouse, procurement, and finance for GRN, RTV, and damage handling. • Ensure proper labeling, binning, and adherence to FIFO/FEFO practices. • Generate inventory reports and highlight critical gaps or replenishment needs. • Support stock audits and drive process improvements in inventory control. Required Skills: • Strong knowledge of inventory processes and stock reconciliation. • ERP/WMS proficiency; Excel (VLOOKUP, Pivot, formulas). • Attention to detail, team coordination, and analytical mindset. Qualification & Experience: • Graduate/Postgraduate in Commerce, Logistics, or Supply Chain. • 1–5 years of relevant experience in inventory or warehouse operations.
Job Description Exhibit behaviour of “ Customer Priority” – importance to clients above all things. Achieve monthly, quarterly & annual sales targets of the Store. Greet & engage all customers, identify customer needs, provide accurate information to queries & show sincere enthusiasm. Effectively present the product to Customer in terms of features / benefits / applications / pricing / serviceability and demonstrate up-selling & link selling. Adhere to established SOP for Customer Service, VM, Store Ambience and other Store related aspects. Share feedback and insights on customers experience with the Store Manager to enhance the same. Keep track of the latest market trends, competition. Assist with all other duties as directed from superiors, from time to time. Job Specification Must have 2+ years of relevant experience in Sales and Customer Service for a Luxury product. Must be a graduate. Degree / Diploma in Fashion is a plus. Excellent Communication and Presentation skills. Candidate with multi designer experience is a must Must have Customer Service Orientation. Must be proactive and a keen learner. Must be a Team player.
Selected Intern's Day-to-day Responsibilities Include Support the sales team in generating and qualifying leads. Assist with customer outreach via email, calls, and WhatsApp. Help manage the CRM system and update customer information. Coordinate with the marketing and product teams on promotional campaigns. Participate in product presentations and client meetings. Help track and analyze sales data and prepare reports. Maintain a high level of product knowledge to effectively communicate features and benefits to clients. Provide support during events, trade shows, and exhibitions. About Company: Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. At Aza Houses, we offer an extensive range of bridal, couture, and party collections for men and women, as well as accessories, footwear, and jewelry. Our boutiques carry the latest creations by India's most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more. We also identify and launch talented upcoming designers and serve as a platform to help them grow.
Role Overview: You will be responsible for promptly and accurately responding to customer inquiries via phone, chat, and email to ensure a high level of customer satisfaction. Engage with prospective customers to understand their needs and recommend suitable products from the available range. Manage and track customer concerns, ensuring accurate handling and timely delivery of online orders through effective account management. Assist customers during the online shopping journey through assisted sales, helping them make informed purchasing decisions and improving conversion rates. Additionally, you will be required to document product/order-related information. Key Responsibilities: - Respond promptly and accurately to customer inquiries via phone, chat, and email - Engage with prospective customers to understand their needs and recommend suitable products - Manage and track customer concerns, ensuring accurate handling and timely delivery of online orders - Assist customers during the online shopping journey through assisted sales - Document product/order-related information Qualifications: - Minimum 2 years of experience in customer service, direct, telephone, or email support - Proficiency in handling emails or chat processes - Customer-oriented with the ability to effectively handle customer queries - Excellent communication skills - Previous experience in telephonic sales is an added advantage - Experience in e-commerce customer service is preferred, but experience in luxury travel or jewelry sectors will also be considered.,
You will be responsible for the accounting operations, MIS, statutory audit, tax audit, and FICO implementation. Reporting to the Finance Controller, your key accountabilities will include: - FICO Implementation and co-ordination - MIS & Reporting - Preparation of Financials as per IGAAP and IND AS - Consolidation of Accounts - Overall, in-charge of Statutory Audit, Tax Audit & Finalisation - Acting as the one point contact for all audit related work and book closing - Co-ordinating with the Accounts team for Audit & Book closing As for the qualifications, you should hold a CA qualification with a minimum of 2 years of post-qualification experience. Additionally, possessing strong stakeholder management skills, good communication, and collaboration abilities is essential. It would be preferable to have experience with a Big 4 firm in Audit & Assurance, as well as FICO implementation experience. Your technical skills should include in-depth knowledge of IND AS and Accounting Standards, along with expertise in Consolidation of Accounts. Being able to decipher data to enhance operational and business efficiencies will be crucial. Other competencies that will be expected from you include being action and result-oriented, having excellent analytical and problem-solving skills, and possessing excellent verbal and written communication skills. Good presentation and negotiation skills, as well as the ability to coordinate effectively with external auditors and IT consultants, will also be necessary. Moreover, you should be capable of engaging with senior management.,
As a full-stack developer for the luxury-commerce platform, you will play a crucial role in a well-funded company experiencing significant growth. With backing from reputable investors, the company is already a leader in the industry and is now focused on scaling the platform through technology. A competitive salary awaits the ideal candidate. - Collaborate with Business Teams & Product Managers to understand requirements, design technical architecture, and implement solutions. - Independently build code according to technical specifications, detailed design, maintainability, and coding standards. - Create a technical design based on Functional Design Doc / Requirements Doc and troubleshoot using debugging skills. - Take ownership of products and features from conception to delivery. - Proficiency in Node JS and React JS. - Hands-on experience in developing customer-facing Node JS based applications is a must. - Knowledge of front-end technologies such as HTML, CSS, and JavaScript. - Familiarity with datastores like MySQL, Oracle, Redis, and Solr/Elasticsearch. - Understanding of logging frameworks such as fluentd, logstash, etc. - Familiarity with Containerization (Docker, Kubernetes, etc.) will be an advantage. - Ability to write and utilize RESTful API services and performance tune web applications. - Experience with cloud providers such as AWS, Azure, etc. - Passion for building and scaling consumer-facing products. - Attention to detail, good communication, and organizational skills. The company is seeking individuals with skills in MongoDB, Mongoose, and Express. Apply now to join the dynamic team and contribute to the growth and success of the luxury-commerce platform.,
Company Description Aza Fashions, India’s leading multi-designer retailer, offers an expansive selection of wedding couture, festive fusion, and contemporary apparel for women, men, and kids, along with designer jewelry and accessories. Since 2005, Aza Fashions has showcased the latest collections from India's most talented and acclaimed designers, including Sabyasachi, Anamika Khanna, Rohit Bal, and many more. With stores in Mumbai, Delhi, and Hyderabad, Aza Fashions also provides a convenient online shopping experience with worldwide delivery. Role Description This is a full-time, on-site role for a Fashion Consultant located in Mumbai. The Fashion Consultant will be responsible for providing fashion advice, assisting customers in selecting outfits, staying updated with the latest fashion trends, and maintaining product knowledge. The consultant will also engage in customer service, handle sales transactions, and develop strong communication with clients to enhance customer experiences. Qualifications Product Knowledge and Fashion Consulting skills Strong Communication and Customer Service skills Sales-oriented mindset with the ability to drive results Passion for fashion and staying updated with current trends Excellent interpersonal and relationship-building skills Previous experience in a fashion retail environment is advantageous Bachelor's degree or relevant certification in fashion or related field is a plus