- Creating and implementing a visual merchandising strategy for the store. - Ensuring the strategy is in line with the store's brand, products, and target market. - Sourcing the props, creative materials, and accessories for displays. - Installing and setting up window displays, walkways, counters, and in-store displays, or supervising contractors hired for this purpose. - Changing displays to promote new product launches or to reflect festive or seasonal themes. - Ensuring uniformity of displays across multiple store locations. - Monitoring costs and working within budget. - Researching lifestyle and design trends that will inform the visual merchandising strategy. - Confirming and cross checking the stock in the store and on the website. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
- Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. - Addressing prospective customers and suggesting to them range of products fitting in to his current requirement. - Manage, track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders. - Documenting order/Product issues, providing customer feedback and generating summarized reports to concerned Departments. - Proactively manage and maintain high customer satisfaction.- Communicate and coordinating with other internal Operations, - Flexible with 24x7 working (with weekends working.)- Maintain the set SLAs / TATs while responding to the customers. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
- Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. - Addressing prospective customers and suggesting to them range of products fitting in to his current requirement. - Manage, track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders. - Documenting order/Product issues, providing customer feedback and generating summarized reports to concerned Departments. - Proactively manage and maintain high customer satisfaction. - Communicate and coordinating with other internal Operations, - Flexible with 24x7 working (with weekends working.) - Maintain the set SLAs / TATs while responding to the customers.
- Creating and implementing a visual merchandising strategy for the store. - Ensuring the strategy is in line with the store's brand, products, and target market. - Sourcing the props, creative materials, and accessories for displays. - Installing and setting up window displays, walkways, counters, and in-store displays, or supervising contractors hired for this purpose. - Changing displays to promote new product launches or to reflect festive or seasonal themes. - Ensuring uniformity of displays across multiple store locations. - Monitoring costs and working within budget. - Researching lifestyle and design trends that will inform the visual merchandising strategy. - Confirming and cross checking the stock in the store and on the website.
Role Summary: Responsible for maintaining inventory accuracy, managing daily stock movements, reconciling system vs. physical stock, and ensuring proper inventory control across warehouse operations for a luxury apparel brand. Supports audits, reporting, and drives inventory-related process improvements tailored to premium product handling. Location: Prabhadevi, Mumbai CTC:- Up to 6.0 Lacs Key Responsibilities • Manage daily inward/outward inventory transactions in ERP/WMS. • Perform cycle counts, physical audits, and investigate stock variances. • Maintain accurate records and ensure system vs. physical stock alignment. • Coordinate with warehouse, procurement, and finance for GRN, RTV, and damage handling. • Ensure proper labeling, binning, and adherence to FIFO/FEFO practices. • Generate inventory reports and highlight critical gaps or replenishment needs. • Support stock audits and drive process improvements in inventory control. Required Skills: • Strong knowledge of inventory processes and stock reconciliation. • ERP/WMS proficiency; Excel (VLOOKUP, Pivot, formulas). • Attention to detail, team coordination, and analytical mindset. Qualification & Experience: • Graduate/Postgraduate in Commerce, Logistics, or Supply Chain. • 1–5 years of relevant experience in inventory or warehouse operations.
Job Description Exhibit behaviour of “ Customer Priority” – importance to clients above all things. Achieve monthly, quarterly & annual sales targets of the Store. Greet & engage all customers, identify customer needs, provide accurate information to queries & show sincere enthusiasm. Effectively present the product to Customer in terms of features / benefits / applications / pricing / serviceability and demonstrate up-selling & link selling. Adhere to established SOP for Customer Service, VM, Store Ambience and other Store related aspects. Share feedback and insights on customers experience with the Store Manager to enhance the same. Keep track of the latest market trends, competition. Assist with all other duties as directed from superiors, from time to time. Job Specification Must have 2+ years of relevant experience in Sales and Customer Service for a Luxury product. Must be a graduate. Degree / Diploma in Fashion is a plus. Excellent Communication and Presentation skills. Candidate with multi designer experience is a must Must have Customer Service Orientation. Must be proactive and a keen learner. Must be a Team player.
Selected Intern's Day-to-day Responsibilities Include Support the sales team in generating and qualifying leads. Assist with customer outreach via email, calls, and WhatsApp. Help manage the CRM system and update customer information. Coordinate with the marketing and product teams on promotional campaigns. Participate in product presentations and client meetings. Help track and analyze sales data and prepare reports. Maintain a high level of product knowledge to effectively communicate features and benefits to clients. Provide support during events, trade shows, and exhibitions. About Company: Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. At Aza Houses, we offer an extensive range of bridal, couture, and party collections for men and women, as well as accessories, footwear, and jewelry. Our boutiques carry the latest creations by India's most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more. We also identify and launch talented upcoming designers and serve as a platform to help them grow.