Facility Manager

The Facility Manager is responsible for overseeing all aspects of the physical environment of our BPO center to ensure a safe, efficient, and comfortable workplace. The role requires a detail-oriented professional with strong organizational skills who can manage facilities, maintenance, safety, and security functions while supporting the company's operational needs.

Reporting: The Manager will report to the CEO

Key Responsibilities:

1. Facility Maintenance and Upkeep:

o Manage and maintain all building infrastructure including HVAC, electrical, plumbing, and other systems to ensure uninterrupted operations.

o Oversee daily housekeeping and ensure cleanliness, sanitation, and aesthetics of the premises.

o Coordinate with vendors and service providers for maintenance and repair work.

2. Safety and Security:

o Implement safety and security protocols in alignment with regulatory and company standards.

o Manage the installation and upkeep of surveillance systems, fire alarm systems, and emergency evacuation procedures.

o Conduct regular safety audits, fire drills, and emergency response training sessions for staff.

3. Vendor and Contract Management:

o Select, negotiate, and manage contracts with facility service providers (e.g., cleaning, security, maintenance).

o Conduct performance reviews of vendors to ensure compliance with quality standards and cost-effectiveness.

4. Space Management and Layout Planning:

o Optimize space utilization and manage seating arrangements, keeping up with the operational and business expansion needs.

o Coordinate office moves and layout adjustments in response to team growth and organizational changes.

5. Budgeting and Cost Control:

o Prepare and manage the facility budget, including maintenance costs, equipment procurement, and utilities expenses.

o Monitor expenses to ensure cost control and operational efficiency.

6. Compliance and Documentation:

o Ensure compliance with health, safety, and environmental regulations, as well as internal policies.

o Maintain accurate records for inspections, licenses, and permits related to the facility.

7. Energy and Environmental Management:

o Implement energy-saving measures and promote sustainability initiatives within the facility.

o Monitor utility usage and recommend ways to minimize costs.

Qualifications:

· 8+ years of experience in facilities management, preferably in a BPO or large office environment.

· Strong knowledge of building systems, safety regulations, and compliance requirements.

· Excellent vendor management and negotiation skills.

· Proficiency in MS Office Suite; experience with facility management software is a plus.

· Exceptional organizational, problem-solving, and multitasking abilities

Job Type: Full-time

Pay: From ₹15,331.44 per month

Work Location: In person