Facilities Manager, Soft Services
Account Management - Work Dynamics (India )
What this job involves:
Leading daily Facility operations
Are you a seasoned facilities expert with solid leadership skillsWorking with a team, you ll manage the daily client activities for the assigned property or facility
Likewise, you will implement building procedures and performance measures and ease the path for compliance with these You ll also boost on-site operations by promoting best practices and developing better processes On top of these, you ll be at the helm of property safety by encouraging adherence to health and safety standards
Getting the clients mbs up
You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best
You ll be working frequently with clients
that s why you ll need to build strong relationships with them
You ll be expected to proactively make sure that the clients expectations are always met You ll also serve as the main point of contact for any facilities-related concerns
Keeping an eye on contracts and the budget
In this role, as a FM / Site Lead you will take charge of the site s budget, accounting and financial operations
You ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget
Fostering teamwork and excellence
Teamwork has always been our secret recipe for success, and the ideal candi should stand up for this core value
As the person in charge, you will support our people s growth and development through training and coaching sessions You ll also uphold a culture that thrives on collaboration, cooperation and performance excellence Furthermore, you ll ensure that the team is constantly motivated, and that trust and work ethics prevail a g members
Preparing and submission of MMR
Preparing daily report and sharing with client
Ensure all JLL POs are in place before executing jobs
Ensure all thly reports are shared in time
Review of incident report before sharing with client
Ensure JLL Technology Tools implementation and track closures
Ensure all data is uploaded in CMMS as per timelines
Ensure all R&M related activities are itored
Ensure to have weekly meetings with team and share MOM
Close itoring of tickets and ensure closed within TAT
Ensure fa ade cleaning and water tank cleaning is completed as per schedule
Closely itor PPM activities and ensure completion as per schedule
Approving invoices in CAAPS with necessary evidence
Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material
Working on Site SLA/KPI and ensure submission is done on time
Ensure risks are always highlighted and taken care
Ensure all Audit and compliance documents are up and available for review as required by client
Ensure 52 weeks calendars is up and evidences are shared as per timelines
Putting safety in your hands
First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit
Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits Likewise, the mailroom, front office and housekeeping all fall into your realm
Sound like youTo apply you need to be:
Adept at facilities management - Graduation in Hotel Management / Hospitality Expert and having eight years + experience in facilities management with min 2 years working as Site Lead / Site SPOC with a working knowledge of occupational safety, and exposure to managing 24x7 operations site / BPO set up also give you leverage in getting the job
You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement Highly analytical and engaging
The ideal candi can effectively resolve complex issues through quantitative methods and holistic approaches
You ll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management
You ll spend a lot of time working with different kinds of people that s why strong verbal and written communication skills are essential Think you can ace this jobApply now and let s discuss!
Location:
On-site -Mumbai, MH
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