Facilities Manager – Urban Ventures

Position Title: Facilities Manager – Urban Ventures
Issued By: Aeonn Ark Pvt LtdReporting To:

• Primary (Line): General Manager – Urban Ventures/ Secondary (Dotted): Vertical Lead – Coworking Operations
• Location: Innovspace – Kalapatti & Sitra, Coimbatore / Employment Type: Full-time

Role Overview

You ensure that Innovspace’s physical infrastructure and service teams deliver a consistently reliable, safe, and efficient environment. You manage all technical operations, vendor relationships, safety compliance, and small-capex projects—while seamlessly integrating with the Client Relations Executive for on-the-ground escalations and handoffs.

Key Responsibilities

1. Technical Operations & Maintenance

• Manage preventive-maintenance schedules for HVAC, electrical, plumbing, generators, elevators, and network systems
• Respond to reactive facility tickets escalated by the Client Relations Executive within 2 hours and track resolution against a ≥ 95 % SLA
• Supervise cleaning, security, procurement assistants, and office support staff

2. Vendor & Budget Management

• Manage all vendor relationships for facility services, including cleaning, security, landscaping, IT support, procurement assistants, and office support staff
• Source, negotiate, and oversee service contracts; ensure SLAs for quality and cost-efficiency
• Monitor vendor performance quarterly; enforce SLAs or recommend vendor changes
• Control facility-related budgets (maintenance, utilities, projects) and report cost variances (< 5 %) to GM and Vertical Lead

3. Asset & Project Coordination. Asset & Project Coordination

• Maintain FF&E inventory and plan for lifecycle replacements
• Lead small-capex projects (fit-outs, expansions, tech upgrades) from scope through handover
• Draft BOQs, timelines, and budgets; coordinate contractors and internal teams

4. Safety, Security & Compliance

• Conduct regular safety audits, fire drills, first-aid kit inspections, and emergency evacuations
• Oversee CCTV, access-control, and alarm systems; audit security protocols monthly
• Ensure compliance with local building codes, insurance requirements, and health-safety regulations.

5. Admin Handoffs & Collaboration

• Receive daily escalations from Client Relations Executive for unresolved maintenance issues, major breakdowns, and tenant move-ins/move-outs
• Provide weekly brief to Client Relations Executive on scheduled maintenance, planned outages, and project timelines to inform the daily operations chart
• Maintain the Daily Facility Chart with live updates on maintenance status, resource allocations, and scheduled tasks; coordinate all chart entries with the Client Relations Executive to ensure unified reporting.

6. Reporting & Continuous Improvement

• Deliver a weekly “Facility Health” report to GM and Vertical Lead, covering maintenance compliance, ticket metrics, safety audit results, and project status
• Analyze downtime incidents and cost drivers; recommend process or vendor improvements

Qualifications & Experience

• Education: Bachelor’s degree in Engineering, Facilities Management, or related field
• Experience: 2+ years in facilities or building services management, preferably in coworking/hospitality settings
• Financial Acumen: BOQ preparation, budget control, vendor negotiation
• Compliance Knowledge: Familiarity with building codes, safety regulations, and statutory inspections

Core Competencies

• Operational Excellence: Proactive planning and rigorous SLA enforcement
• Vendor Leadership: Effective negotiation and performance management
• Collaborative Coordination: Seamless handoffs with Client Relations Executive and other stakeholders
• Analytical Thinking: Data-driven improvements and cost management
• Integrity & Compliance: Uncompromising safety and legal adherence

Compensation & Benefits

• Fixed Monthly Salary: ₹25,000 – ₹30,000 (based on experience)
• Health Insurance: Family-floater cover
• Provident Fund: As per statutory norms

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person