Experience Manager

3 - 5 years

6 - 10 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Experience Manager to join our team at ATHIVA Resort & Spa, with 3-5 years of experience in the hospitality industry.


Roles and Responsibility
  • Manage and oversee daily operations to ensure exceptional guest experiences.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with various departments to achieve business objectives.
  • Analyze feedback and resolve issues promptly.
  • Train and guide staff members on best practices.
  • Monitor and control expenses to maintain profitability.

Job Requirements
  • Proven experience in managing teams and leading projects.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Knowledge of hotel management systems and software.
  • Familiarity with quality control measures and standards.

*Note - Job has been sourced from social media platforms/other public websites.

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