Executive – Office Administration & Client Coordination

Company Description

Globe Communication, established in 2006, is a globally recognized leader in Digital Communication and AI Solutions. With offices in Jaipur, Mumbai, Mauritius, and London, the company offers secure and scalable enterprise-grade tools such as Bulk SMS, WhatsApp Business API, IVR, AI Voice Bot Services, and more. Globe Communication is ISO 27001:2022 certified and VAPT-audited, ensuring top-notch security and data protection standards. The company's innovative platforms deliver billions of messages with precision and measurable results, empowering brands, enterprises, and startups to enhance customer communication.

Role Description

We are seeking a dedicated and dynamic Sales and Marketing Specialist to join our team in Jaipur. This is a full-time, on-site role. Responsibilities include identifying potential sales opportunities, managing client relationships, developing and implementing marketing strategies, and conducting training sessions for customers. This role also involves collaborating with internal teams to ensure excellence in service delivery and aligning customer needs with our digital communication solutions.

Qualifications

• Strong Communication and Customer Service skills to engage with clients effectively and handle client inquiries.
• Proficiency in Sales and Sales Management skills, including lead generation and closing deals.
• Experience in Training customers and/or team members to understand solutions and services offered.
• Ability to work collaboratively as part of a team and independently to achieve goals.
• Knowledge of digital communication platforms and AI solutions is preferred.
• Bachelor’s degree in Marketing, Business Administration, or a related field is a plus.
• Exceptional organizational and analytical skills to assess client needs and deliver tailored solutions.

• Key Responsibilities 1. Office Administration • Ensure smooth functioning of daily office operations. • Maintain office supplies, documents, and internal coordination. • Manage incoming calls, emails, correspondence, and visitor handling. • Support HR-related tasks such as attendance, onboarding, and basic employee coordination. For thane office also 2. Proposal & Documentation Management • Draft professional business proposals, presentations, and official documents. • Maintain accurate filing, records, and client documentation. • Assist in preparing MIS reports and internal communication documents. 3. Client Coordination & Follow-ups • Regular follow-up with clients regarding proposals, service updates, payments, and issue resolutions. • Manage customer queries and coordinate with internal teams for timely resolution. • Maintain strong client relationships through professional and prompt communication. 4. Appointment & Calendar Management • Manage the daily schedule and appointments of the Managing Director. • Plan, coordinate, and confirm internal and external meetings. • Ensure effective communication and reminders for all scheduled events. 5. Back Office & Support Functions • Handle back-office tasks including data management, CRM updating, and documentation. • Coordinate with cross-functional teams for operations and service delivery. • Support HR and administrative initiatives as required. 6. Human Relations & Internal Support • Assist in employee engagement and communication initiatives. • Support new employee joining process and basic HR documentation. • Maintain professional conduct and promote a positive workplace environment. 7. GST related working Required Skills & Qualifications • Graduate in any discipline; preference for candidates with administrative or management background. • 1–4 years of experience in office administration, client coordination, or executive assistant roles. • Strong communication skills (written & verbal). • Proficiency in MS Office (Word, Excel, PowerPoint), email etiquette, and documentation. • Excellent organizational and multitasking abilities. • Ability to work independently with attention to detail and professionalism. Preferred Attributes • Pleasant personality with customer-first attitude. • Strong follow-up skills and ownership mindset. • Ability to maintain confidentiality and support senior leadership. • Problem-solving approach and ability to handle pressure with calmness.

📍 Locations: Jaipur 📧 Apply Now: hr@globecommunication.in

🌐 https://www.globecommunication.in