Job Summary: We are seeking a highly organized and detail-oriented Technical Support cum Back Office Assistant to join our team. The successful candidate will be responsible for managing the recruitment process, providing administrative support to the management, maintaining accurate records and databases, and providing technical support for our operations. Key Responsibilities: 1. Back Office Assistance: - Provide administrative support to the management team. - Maintain records of meetings, decisions, and actions. - Assist with GST and other accounts-related tasks. - Maintain relationships with clients, suppliers, and vendors. - Perform other administrative tasks as required. 2. Technical Support: - Provide technical assistance and support for our operations. - Troubleshoot technical issues and resolve problems. - Maintain and upgrade technical systems and infrastructure. - Collaborate with the technical team to implement new solutions. - take care of websites and Applications 3. Record Keeping: - Maintain accurate and up-to-date records of employee data, client interactions, and business operations. - Ensure confidentiality and security of sensitive information. Additional Responsibilities: • Manage and coordinate office operations, including supplies, equipment, and facilities. • Take daily reporting from staff and submit daily work done reports, including your own. • Perform other tasks as assigned by the management. . Knowledge of Canva Requirements: • Bachelor's degree B.Tech preferred for technical aspects • Proven technical support. • Excellent communication, organizational, and interpersonal skills. • Ability to work independently and as part of a team. • Proficiency in MS Office, and technical tools. What We Offer: • Competitive salary and benefits package. • Opportunity to work with a dynamic and growing organization. • Collaborative and supportive work environment. If you're a motivated and organized individual with a passion for administration, and technical support, we encourage you to apply for this exciting opportunity!
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Globe Communication is a dynamic company seeking a results-driven Online Sales Executive to join our team. As an Online Sales Executive, you will be responsible for driving sales through social media campaigns and handling back-office technical tasks. Job Responsibilities: - Develop and execute social media sales campaigns to meet sales targets - Manage and optimize social media presence across platforms (Facebook, Instagram, Twitter, etc.) - Create engaging content to attract potential customers - Build and maintain relationships with customers through social media - Handle back-office technical tasks, including: - Managing office software and tools - Troubleshooting technical issues - Maintaining data entry and record-keeping - Collaborate with the sales team to achieve sales goals - Analyze sales performance and provide insights for improvement *Requirements:* - 1-2 years of experience in online sales or digital marketing - Proven track record of successful social media campaigns - Strong understanding of social media platforms and their advertising capabilities - Excellent communication and customer service skills - Basic technical skills, including proficiency in Microsoft Office and Google Suite - Ability to work independently and as part of a team - Strong analytical and problem-solving skills Nice to Have: - Familiarity with graphic design and content creation tools What We Offer: - Competitive salary and commission structure - Opportunities for professional growth and development - Collaborative and dynamic work environment - Flexible work arrangements (remote work options) If you're a motivated and tech-savvy individual with a passion for online sales, we'd love to hear from you! Apply now with your resume and a brief introduction outlining your experience and qualifications.
*About Us:* Globe Communication is a dynamic organization seeking a highly motivated and organized Office Staff Member to join our team. As the backbone of our operations, you will play a crucial role in ensuring the smooth functioning of our office and providing exceptional support to our Managing Director and clients. *Key Responsibilities:* 1. *Administrative Support:* - Manage calendars, schedules, and appointments. - Handle correspondence, emails, and phone calls. - Maintain accurate records and databases. 2. *Client Support:* - Provide exceptional client service and respond to inquiries. - Build strong relationships with clients and stakeholders. 3. *Design and Visuals:* - Create visually appealing materials using Canva. - Assist in designing marketing materials, presentations, and other documents. 4. *Communication:* - Communicate effectively with internal teams, clients. - Develop and maintain strong relationships with clients. 5. *Learning and Development:* - Stay up-to-date with industry trends and best practices. - Participate in training and development programs to enhance skills. *Requirements:* 1. *Excellent communication skills:* Fluent in English, both written and verbal. 2. *Organizational skills:* Ability to prioritize tasks, manage multiple projects, and meet deadlines. 3. *Technical skills:* Proficient in Canva, Microsoft Office, and Google Suite. 4. *Soft skills:* Friendly, approachable, and soft-spoken. 5. *Client-facing experience:* Comfortable meeting clients and providing exceptional service. & hr *What We Offer:* 1. *Growth opportunities:* Professional development and growth within the organization. 2. *Dynamic work environment:* Collaborative and supportive team. 3. *Competitive compensation:* Attractive salary and benefits package.
The Technical Support & Operations Executive at Globe Communication will be responsible for delivering end-to-end technical support for our digital communication platforms such as Bulk SMS, Business WhatsApp API, Google RCS, IVR, Email, and Push Notifications, while also managing key operational and executive assistance tasks. This role blends technical problem-solving, back-office coordination, and executive support to ensure smooth client experiences and efficient internal operations. The candidate should have 6 months of experience in software support (minimum 6 months in export or similar IT/communication operations) with strong organizational and multitasking abilities. Key ResponsibilitiesAct as the first point of contact for clients requiring technical support for Globe Communication’s digital services. Troubleshoot, diagnose, and resolve technical issues related to APIs, integrations, and platform usage. Provide training and onboarding assistance for clients using Globe Communication tools. Prepare system documentation, technical FAQs, and training materials for internal and external use. Coordinate operational tasks such as maintaining records, preparing reports, and ensuring smooth project documentation. Assist senior leadership with calendar management, meeting coordination, and client communication follow-ups. Track KPIs, deadlines, and escalate critical issues to leadership or technical teams when required. Ensure data accuracy, compliance documentation, and proper workflow coordination with internal departments. Required QualificationsBachelor’s degree in IT, Computer Science, or related field preferred. 1 years of experience in software technical support with at least 6 months of export/IT operations experience. Hands-on experience with APIs, messaging platforms, or SaaS products. Strong problem-solving and analytical skills. Proficiency in MS Office, Google Workspace . Desired SkillsExcellent communication and client-handling abilities. Strong organizational and multitasking skills. Ability to work under pressure and adapt to dynamic work environments. Familiarity with CRM and project management tools is a plus. Professional growth opportunities in technical support and operations leadership. Learning opportunities in emerging communication technologies. Why Join Globe Communication?This role is perfect for professionals looking to advance in technical support and operations management, working with cutting-edge digital communication platforms in a fast-paced, growth-oriented environment.
Key ResponsibilitiesDeploy, configure, and optimize Voice AI agents across cloud and on-prem environments (AWS, GCP, Azure). Collaborate with client engineering and product teams to understand requirements and integrate APIs, CRMs, and telephony systems (Twilio, Exotel, etc.). Build automation pipelines for call simulations, monitoring, and analytics. Work closely with ML and platform teams to fine-tune models and troubleshoot real-time performance issues. Implement observability dashboards, run load/performance tests, and ensure low-latency, high-availability Voice AI operation. Prepare and maintain deployment documentation, configuration manuals, and client handoff playbooks. Required SkillsProgramming: Proficiency in Python (FastAPI / Flask preferred). Cloud: Experience with AWS, GCP, or Azure (deployment, networking, monitoring). DevOps: Familiarity with Docker, CI/CD pipelines, and Git version control. Databases: Hands-on experience with SQL or NoSQL databases. APIs: Strong understanding of RESTful and WebSocket integrations. Voice/Telephony (Preferred): Exposure to Twilio, Asterisk, or WebRTC systems. Preferred QualificationsPrior experience in Conversational AI, Speech Recognition (ASR), Text-to-Speech (TTS), or Voice-enabled applications. Understanding of LLMs, real-time event streaming, or telephony AI orchestration. Excellent debugging, communication, and cross-functional collaboration abilities. Proven experience in client-facing technical implementation and solution ownership from concept to deployment.
Globe Communication is hiring Office & Sales Operations Manager | Thane, Maharashtra | 1-8 Years Direct ATS link: https://www.prolegion.com/marketplace/94103df7-c33d-4fe6-b5cb-dca58d3e15dc/office-&-sales-operations-manager?utm_source=naukri
Job Title: Office & Sales Operations Manager Location: Thane City, Maharashtra Company: Globe Communication Job Description: We are looking for a dynamic and organized Branch Operations & Sales Coordinator to manage daily office operations, drive sales performance, and ensure seamless coordination between sales, administration, and management teams at Globe Communication – Thane City . The ideal candidate should possess strong leadership, communication, and multitasking skills to support both business growth and operational efficiency. Key Responsibilities: Office Management Oversee day-to-day office operations, housekeeping, and facility management. Maintain attendance, leave records, and staff discipline. Ensure availability of office supplies, stationery, and digital tools. Supervise front office and support staff; coordinate with the Jaipur head office for updates. Sales Coordination Assist management in achieving branch sales targets. Allocate daily/weekly targets to sales executives and monitor performance. Prepare and maintain sales reports, follow-up sheets, and lead pipelines. Coordinate with the marketing team for local promotions and lead generation. Support field sales executives with proposals, quotations, and client coordination. Team Communication & Reporting Act as a bridge between management and team members. Conduct daily morning briefings and end-of-day updates. Report sales performance, operational challenges, and improvement suggestions to the Director. Administration & HR Support Manage new staff onboarding, attendance, and HR formalities. Handle vendor payments, courier services, and petty cash management. Required Skills & Qualifications: Graduate or MBA with 3+ years of experience in Sales Coordination, Office Administration, or Branch Operations. Strong communication skills in English, Hindi, and Marathi. Proficient in MS Excel, CRM tools, and digital communication platforms. Leadership ability to manage a small team independently. Result-oriented, organized, and proactive professional.
🎯 About Globe CommunicationGlobe Communication is a leading digital communication company offering cutting-edge services such as Bulk SMS, WhatsApp Business API, Google RCS, Voice Calling, IVR, Missed Call, Short Code, Virtual Mobile Number, and AI Voice Bot Solutions. With a strong presence in Jaipur, Mumbai, Mauritius, and London, Globe Communication empowers businesses with innovative and compliant communication technologies. 🧩 Role OverviewThe Sales Executive will be responsible for generating revenue through online and offline sales of Globe Communication’s digital and AI-driven communication solutions. The role demands strong networking, communication, and consultative selling skills to onboard clients from SMEs to large enterprises. 🚀 Key ResponsibilitiesGenerate and convert leads for Bulk SMS, WhatsApp Business API, IVR, Missed Call, RCS, and AI Bot Calling Solutions. Manage end-to-end sales cycle: prospecting, presentation, proposal, negotiation, and closure. Promote AI Voice Calling Agents and Automation Solutions to corporates, hospitals, educational institutes, and retail sectors. Conduct product demos for potential clients. Build partnerships with resellers, marketing agencies, and channel partners. Maintain and update CRM records and weekly sales reports. Coordinate with technical and operations teams for smooth onboarding and client satisfaction. Attend trade fairs, networking meets, and events to represent Globe Communication. 💡 Skills & CompetenciesExcellent communication and presentation skills (English & Hindi). Strong sales negotiation and closing ability. Knowledge of digital marketing tools, and lead generation platforms. Understanding of AI technologies, WhatsApp Business API, and Cloud Telephony (preferred). Self-motivated, target-oriented, and capable of working independently. 🎓 Qualification & ExperienceBachelor’s degree in Business, Marketing, or IT (MBA preferred). 6 months of experience in B2B Sales / SaaS / Digital Communication / Telecom. Freshers with strong communication skills and learning mindset may also apply. 💰 Compensation StructureBasic Salary: ₹18,000 – ₹25,000 per month (depending on experience & performance) Incentives: 6 days Working Upto 5–10% commission on achieved sales targets. Additional performance bonuses for exceeding monthly goals. Other Benefits: Mobile allowance, performance-based rewards, and career growth opportunities.
🌐 About Globe CommunicationGlobe Communication is a leading Digital Communication & AI Technology Company offering next-gen business communication services such as Bulk SMS, WhatsApp Business API, Google RCS, IVR, Missed Call, Virtual Numbers, Short Codes, and AI Voice Bot Solutions. With a presence in Jaipur, Mumbai, Mauritius, and London, Globe Communication is ISO 27001:2022 certified and VAPT audited — serving thousands of enterprises and resellers with secure, reliable, and intelligent communication platforms. 🎯 Role OverviewWe are looking for a Business Analyst who can act as the bridge between our technical, product, and sales teams, translating business needs into actionable insights and process improvements. The role involves analyzing data, mapping client requirements, identifying new growth opportunities, and ensuring smooth alignment between business strategy and technology implementation. 🧭 Key Responsibilities📊 Business & Data AnalysisGather, document, and analyze business requirements from clients and internal teams. Create business workflows, use cases, and process documentation. Analyze market trends, customer usage data, and competitor insights to support decision-making. Monitor performance metrics for communication channels (SMS, WhatsApp, IVR, etc.) and identify optimization opportunities. 🤝 Collaboration & CoordinationWork closely with Product, Operations, and Technical teams to ensure business goals are aligned with delivery outcomes. Support pre-sales and proposal activities with research and business insights. Assist management in planning new AI-driven product features and automation flows. Prepare business reports, dashboards, and presentations for management and clients. 🧩 Process & System ImprovementEvaluate current systems and suggest process automation using AI and digital tools. Identify pain points in client journeys and recommend efficiency improvements. Collaborate with QA and engineering teams during product testing and deployment. 🧾 Required Skills & QualificationsBachelor’s or Master’s degree in Business Administration, Information Technology, or related field. 2–5 years of experience as a Business Analyst, Product Analyst, or Process Consultant, preferably in telecom, SaaS, or digital communication. Strong analytical and documentation skills (BRD, FRD, Flowcharts, Excel, Power BI). Understanding of APIs, data flow, and digital communication products (SMS, WhatsApp, Voice, RCS). Excellent communication and presentation skills in English and Hindi. Proficiency with MS Office, Google Workspace, and project tracking tools (Jira, Asana, or Trello). 💡 Preferred SkillsExperience in AI, Chatbot, or Automation-based platforms. Knowledge of CRM systems, workflow management, or API integration projects. Ability to interpret data analytics and generate actionable business insights. 🚀 What We OfferOpportunity to work on cutting-edge AI and Communication solutions. Exposure to enterprise clients across India and international markets. Collaborative environment with direct access to top leadership. Growth-focused role with learning, innovation, and leadership pathways. 📩 How to ApplySend your CV with the subject line “Business Analyst – Thane” to: 📧 hr@globecommunication.in 🌐 https://www.globecommunication.in
🧑💼 Job OverviewWe are looking for a dynamic, tech-savvy and result-oriented candidate who can handle sales activities as well as social media marketing for Globe Communication. The ideal candidate should understand digital communication services (Bulk SMS, WhatsApp API, RCS, Voice/AI Bots) and be capable of generating leads through both online and offline channels, while maintaining strong brand visibility across social platforms. 🔑 Key Responsibilities📍 Sales ResponsibilitiesGenerate leads through field visits, calls, networking, and online channels. Pitch and sell Globe Communication services: Bulk SMS WhatsApp Business API Google RCS Missed Call & IVR Virtual Numbers AI Voice Bot & Chatbot Services Prepare and present sales proposals, quotations, and client demos. Follow up with clients and close sales within deadlines. Maintain strong client relationships for repeat and referral business. Achieve monthly and quarterly sales targets. 📍 Social Media ResponsibilitiesCreate engaging content for Instagram, Facebook, LinkedIn, and other platforms. Plan and manage monthly content calendars. Handle page posting, hashtag research, caption writing, and designing (Canva or similar tools). Run basic ad campaigns for lead generation (optional but preferred). Respond to comments/messages and maintain strong community engagement. Coordinate with designers, content writers, and the sales team for creatives. 🎯 Skills & Qualities RequiredStrong communication and presentation skills. Good knowledge of digital marketing and social media trends. Basic design skills (Canva/Photopea/Canva Pro preferred). Understanding of business communication services (preferred). Ability to multi-task and manage both field + desk work. Self-driven, energetic, punctual, and target-oriented. 🎓 QualificationGraduate in any discipline. Diploma/certification in Digital Marketing or Social Media (preferred). 💼 Compensation & BenefitsAttractive salary based on experience. Sales-based incentives. Mobile + Travel allowances (as applicable). Training on AI Voice Bot, WhatsApp API, and communication services. Career growth opportunities within Jaipur, Mumbai, Mauritius & London branches.
Job Title: Office & Sales Operations Manager Location: Thane City, Maharashtra Company: Globe Communication Job Description: We are looking for a dynamic and organized Branch Operations & Sales Coordinator to manage daily office operations, drive sales performance, and ensure seamless coordination between sales, administration, and management teams at Globe Communication Thane City . The ideal candidate should possess strong leadership, communication, and multitasking skills to support both business growth and operational efficiency. Key Responsibilities: Office Management Oversee day-to-day office operations, housekeeping, and facility management. Maintain attendance, leave records, and staff discipline. Ensure availability of office supplies, stationery, and digital tools. Supervise front office and support staff; coordinate with the Jaipur head office for updates. Sales Coordination Assist management in achieving branch sales targets. Allocate daily/weekly targets to sales executives and monitor performance. Prepare and maintain sales reports, follow-up sheets, and lead pipelines. Coordinate with the marketing team for local promotions and lead generation. Support field sales executives with proposals, quotations, and client coordination. Team Communication & Reporting Act as a bridge between management and team members. Conduct daily morning briefings and end-of-day updates. Report sales performance, operational challenges, and improvement suggestions to the Director. Administration & HR Support Manage new staff onboarding, attendance, and HR formalities. Handle vendor payments, courier services, and petty cash management. Required Skills & Qualifications: Graduate or MBA with 3+ years of experience in Sales Coordination, Office Administration, or Branch Operations. Strong communication skills in English, Hindi, and Marathi. Proficient in MS Excel, CRM tools, and digital communication platforms. Leadership ability to manage a small team independently. Result-oriented, organized, and proactive professional.
Company Description Globe Communication, established in 2006, is a globally recognized leader in Digital Communication and AI Solutions. With offices in Jaipur, Mumbai, Mauritius, and London, the company offers secure and scalable enterprise-grade tools such as Bulk SMS, WhatsApp Business API, IVR, AI Voice Bot Services, and more. Globe Communication is ISO 27001:2022 certified and VAPT-audited, ensuring top-notch security and data protection standards. The company's innovative platforms deliver billions of messages with precision and measurable results, empowering brands, enterprises, and startups to enhance customer communication. Role Description We are seeking a dedicated and dynamic Sales and Marketing Specialist to join our team in Jaipur. This is a full-time, on-site role. Responsibilities include identifying potential sales opportunities, managing client relationships, developing and implementing marketing strategies, and conducting training sessions for customers. This role also involves collaborating with internal teams to ensure excellence in service delivery and aligning customer needs with our digital communication solutions. Qualifications Strong Communication and Customer Service skills to engage with clients effectively and handle client inquiries. Proficiency in Sales and Sales Management skills, including lead generation and closing deals. Experience in Training customers and/or team members to understand solutions and services offered. Ability to work collaboratively as part of a team and independently to achieve goals. Knowledge of digital communication platforms and AI solutions is preferred. Bachelor’s degree in Marketing, Business Administration, or a related field is a plus. Exceptional organizational and analytical skills to assess client needs and deliver tailored solutions. We’re looking for smart, energetic Sales & Marketing professionals for our Jaipur HQ and Thane (Mumbai) office to promote our digital communication services: Bulk SMS & WhatsApp Business API Google RCS & Voice Calling Solutions Missed Call, Virtual Numbers, IVR & AI Voice Bots 👤 Profile: 1–3 years in sales / marketing (freshers with strong passion can apply) Comfortable with B2B client meetings, calls & presentations Good communication skills (Hindi + English), basic computer & CRM usage Target-driven, self-motivated and eager to grow in the digital/AI space 📍 Locations: Jaipur & Thane (Mumbai)📧 Apply Now: hr@globecommunication.in 🌐 https://www.globecommunication.in
Job Title: Business Development Executive Company: Globe Communication Location: Thane Office (Work From Office Only) Working Days: 6 days a week Timings: 9:00 AM to 6:00 PM About Globe CommunicationGlobe Communication is a digital communication & AI solutions company offering services like Bulk SMS, WhatsApp Business API, Google RCS, Voice Calls, Missed Call Services, Virtual Numbers, Chatbots and more. We help businesses communicate smarter, faster, and more effectively with their customers. Role OverviewWe are looking for a proactive and result-oriented Business Development Executive for our Thane office. The candidate will be responsible for identifying new business opportunities, generating leads, closing sales, and building long-term client relationships for our digital communication services. Key ResponsibilitiesGenerate new leads through cold calling, networking, email campaigns, LinkedIn, and other channels. Explain and promote Globe Communication’s services such as Bulk SMS, WhatsApp Business API, Google RCS, Voice Solutions, etc. Fix meetings (online/offline) with prospects and give product/service presentations. Understand client requirements and suggest suitable communication and AI-based solutions. Follow up with prospects regularly to move leads through the sales funnel and close deals. Maintain and update lead / client data in CRM or tracking sheets. Coordinate with the technical/support team to ensure smooth onboarding of clients. Achieve monthly sales targets and contribute to overall business growth of the Thane branch. Build and maintain strong, long-term relationships with customers for repeat and referral business. Desired Candidate ProfileExperience: 1–3 years in sales / business development (preferably in digital marketing, telecom, SaaS, IT, or communication services). Education: Graduate in any discipline (MBA in Marketing / Sales will be an added advantage, but not mandatory). Good communication skills in English and Hindi; Marathi will be an advantage. Strong presentation and negotiation skills. Comfortable with cold calling and meeting corporate clients / SMEs. Basic understanding of digital communication tools (SMS, WhatsApp, APIs, CRM, etc.) will be preferred. Self-motivated, target-driven, and ability to work independently as well as in a team. Compensation & BenefitsFixed monthly salary (as per experience & industry standards). Attractive incentives based on performance and sales closures. Opportunity to grow with a fast-expanding digital communication & AI company. Professional and growth-oriented work environment. Work DetailsLocation: Thane (Work From Office Only) Timing: 9:00 AM – 6:00 PM Working Days: 6 days a week
Company Description Globe Communication, established in 2006, is a globally recognized leader in Digital Communication and AI Solutions. With offices in Jaipur, Mumbai, Mauritius, and London, the company offers secure and scalable enterprise-grade tools such as Bulk SMS, WhatsApp Business API, IVR, AI Voice Bot Services, and more. Globe Communication is ISO 27001:2022 certified and VAPT-audited, ensuring top-notch security and data protection standards. The company's innovative platforms deliver billions of messages with precision and measurable results, empowering brands, enterprises, and startups to enhance customer communication. Role Description We are seeking a dedicated and dynamic Sales and Marketing Specialist to join our team in Jaipur. This is a full-time, on-site role. Responsibilities include identifying potential sales opportunities, managing client relationships, developing and implementing marketing strategies, and conducting training sessions for customers. This role also involves collaborating with internal teams to ensure excellence in service delivery and aligning customer needs with our digital communication solutions. Qualifications Strong Communication and Customer Service skills to engage with clients effectively and handle client inquiries. Proficiency in Sales and Sales Management skills, including lead generation and closing deals. Experience in Training customers and/or team members to understand solutions and services offered. Ability to work collaboratively as part of a team and independently to achieve goals. Knowledge of digital communication platforms and AI solutions is preferred. Bachelor’s degree in Marketing, Business Administration, or a related field is a plus. Exceptional organizational and analytical skills to assess client needs and deliver tailored solutions. Key Responsibilities 1. Office Administration • Ensure smooth functioning of daily office operations. • Maintain office supplies, documents, and internal coordination. • Manage incoming calls, emails, correspondence, and visitor handling. • Support HR-related tasks such as attendance, onboarding, and basic employee coordination. For thane office also 2. Proposal & Documentation Management • Draft professional business proposals, presentations, and official documents. • Maintain accurate filing, records, and client documentation. • Assist in preparing MIS reports and internal communication documents. 3. Client Coordination & Follow-ups • Regular follow-up with clients regarding proposals, service updates, payments, and issue resolutions. • Manage customer queries and coordinate with internal teams for timely resolution. • Maintain strong client relationships through professional and prompt communication. 4. Appointment & Calendar Management • Manage the daily schedule and appointments of the Managing Director. • Plan, coordinate, and confirm internal and external meetings. • Ensure effective communication and reminders for all scheduled events. 5. Back Office & Support Functions • Handle back-office tasks including data management, CRM updating, and documentation. • Coordinate with cross-functional teams for operations and service delivery. • Support HR and administrative initiatives as required. 6. Human Relations & Internal Support • Assist in employee engagement and communication initiatives. • Support new employee joining process and basic HR documentation. • Maintain professional conduct and promote a positive workplace environment. 7. GST related working Required Skills & Qualifications • Graduate in any discipline; preference for candidates with administrative or management background. • 1–4 years of experience in office administration, client coordination, or executive assistant roles. • Strong communication skills (written & verbal). • Proficiency in MS Office (Word, Excel, PowerPoint), email etiquette, and documentation. • Excellent organizational and multitasking abilities. • Ability to work independently with attention to detail and professionalism. Preferred Attributes • Pleasant personality with customer-first attitude. • Strong follow-up skills and ownership mindset. • Ability to maintain confidentiality and support senior leadership. • Problem-solving approach and ability to handle pressure with calmness. 📍 Locations: Jaipur 📧 Apply Now: hr@globecommunication.in 🌐 https://www.globecommunication.in
Job SummaryWe are looking for a Software Technical Support Executive for our Jaipur office who can handle technical support for messaging platforms and APIs, along with day-to-day office and coordination work. The role requires strong communication skills, basic technical understanding, and the ability to support clients and internal teams efficiently. Key ResponsibilitiesTechnical Support (Primary Role)Provide first-level technical support for AI Bot calling, Bulk SMS, WhatsApp Business API, Google RCS, IVR, Voice & API-based services Handle client queries related to message delivery, reports, errors, templates, and integrations Coordinate with the development team for issue resolution and follow-ups Monitor system dashboards and assist in troubleshooting Maintain ticketing, support logs, and issue status updates Official & Office WorkPrepare basic reports, proposals, and client documentation Coordinate with sales, accounts, and operations teams Manage client onboarding documentation and KYC-related records Handle internal coordination, follow-ups, and email communication Support management in daily operational and administrative tasks Required Skills & QualificationsGraduate in IT / Computer Science / Any relevant discipline Basic knowledge of software applications, APIs, and messaging platforms Understanding of SMS, WhatsApp API, RCS, or telecom services (preferred) Good communication skills in English & Hindi Basic proficiency in MS Excel, Email, and CRM tools Problem-solving attitude with attention to detail Experience0–3 years of experience in technical support / IT support Freshers with good technical understanding may also apply Preferred AttributesAbility to work in a fast-paced environment Client-handling and coordination skills Willingness to learn new technologies Professional attitude and team-oriented mindset Work Location & Timing Office-based role – Jaipur Full-time position What We OfferGrowth opportunities in AI & Digital Communication domain Exposure to enterprise clients and platforms Supportive team environment Skill enhancement and learning opportunities 6 Days working
About Globe CommunicationGlobe Communication is a leading Digital Communication & AI Solutions company providing enterprise messaging, automation, and customer engagement services. Our solutions include Bulk SMS, WhatsApp Business API, Google RCS, Bulk Voice Calls, IVR, AI Voice Bots, Missed Call Solutions, Virtual Numbers, and automation-driven communication platforms for businesses across India and overseas. Job SummaryWe are looking for a Business Development Officer (BDO) who will be responsible for generating new business, selling Globe Communication’s digital communication services, managing client relationships, and driving revenue growth. The role requires strong communication skills, lead-handling capability, and a consultative sales approach. Key ResponsibilitiesSales & Business DevelopmentIdentify and generate new business opportunities through calls, meetings, networking, and digital leads Pitch and sell Globe Communication services such as: Bulk SMS WhatsApp Business API Google RCS Bulk Voice & IVR AI Voice Bot & Automation Solutions Understand client requirements and recommend suitable communication solutions Achieve monthly and quarterly sales targets Client Handling & Relationship ManagementHandle inbound and outbound leads professionally Build long-term relationships with clients and channel partners Conduct product demos and explain pricing, features, and compliance (DLT, WhatsApp policies, etc.) Ensure smooth onboarding and coordinate with technical/support teams Follow-ups & ClosuresRegular follow-ups with prospects for deal closure Maintain sales pipeline and update CRM or internal tracking systems Negotiate commercials within company guidelines Market Intelligence & ReportingTrack market trends and competitor offerings Share feedback and insights with management Prepare daily/weekly sales reports and performance updates Required Skills & CompetenciesStrong communication and persuasion skills (Hindi & English) Sales-oriented mindset with result-driven approach Ability to explain technical services in simple business language Good negotiation and closing skills Basic understanding of digital marketing / messaging platforms preferred Proficiency in MS Office, CRM tools, and email communication Eligibility CriteriaMinimum 6 Months –3 years experience in sales or business development Experience in Bulk SMS, WhatsApp API, SaaS, IT services, telecom, or digital marketing is a strong advantage Freshers with strong sales aptitude may also apply What We OfferAttractive fixed salary + performance-based incentives Learning exposure to AI-driven communication technologies Growth opportunities within a fast-expanding organization Professional work environment with sales and technical support Opportunity to work with enterprise and high-value clients Performance Metrics (KPIs)Monthly revenue targets Lead conversion ratio Client retention and repeat business Quality of client onboarding How to ApplyInterested candidates can send their resume to: 📧 hr@globecommunication.in