Executive

Narayana Health (NH)

0 - 10 years

2 - 12 Lacs

raipur

Posted:Just now| Platform:

Apply

Skills Required

repair management skills customer service documentation presentation skills convincing power problem solving billing written communication leadership skills negotiation writing public speaking stress management communication skills servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Entire management of OP billing and receptions.
Management of service excellence and soft skill training aspect of all team members.
Management of PEARLS and complaint management.
Day to day management of Patient relationship in both OP and IP.
Responsible for increasing footfall in OPD areas.
Management of various Gateway funnel under OPD and billing.
Promulgate all the monthly status of operational and non clinical items.
Ensure department adherence to company policiesprocedures and standards to ensure that patient expectations are exceeded.
Prepare reports; handle special projects and assignments as required.
Take initiative to improve activities as required at the hospital and/or across the organization.
Uses excellent and effective customer service skills to provide patients with necessary information and/ or to direct them to other appropriate resources or otherwise meet the service needs of the patient.
Proven effective supervisory skills including cultivating a positivehigh performance team.

Candidate Requirements:

Able to work under pressure and stressful situations while handling multiple tasks.
Success and experience working alongside a multi-disciplinary team.
Excellent documentation skills.
Able to motivatementor and performance manage including corrective action to ensure continually high standards.
Professional oral and written communication skills; must be able to interact and communicate effectively with individuals at all levels of the organizationas well as communicate with tactdiplomacyand a high level of cultural sensitivity
Strong attention to detail.
Ability to identify and resolve problems in a timely manner.
Good planning and organizational skills.
Professional appearance and manner.

More Jobs at Narayana Health (NH)

Operations Senior executive/Deputy Manager - Oncology

Bengaluru

3 - 8 yrs

INR 4 - 6 Lacs

SFMC specialist

Bengaluru

4 - 8 yrs

INR 6 - 11 Lacs

Website Specialist

Bengaluru

4 - 8 yrs

INR 12 - 17 Lacs

Endoscopy Technician

Bengaluru

1 - 5 yrs

INR 3 - 5 Lacs

Emergency Medicine Physician

Ahmedabad

Experience: Not specified

INR 12 - 18 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.