Executive - Marketplace Coordinator

3 - 4 years

4 - 7 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Monitor and resolve first mile escalations related to pickup delays, failed handovers, or courier misrouting.
  • Act as a point of contact between sellers, courier partners, and internal teams for operational issues.
  • Track daily pickup adherence, ensure shipment readiness from seller end, and escalate non-compliance cases.
  • Coordinate with the category/brand team and logistics partners to ensure timely and smooth pickup operations.
  • Contribute to continuous improvement initiatives by identifying process gaps and recommending optimizations.

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