Job
Description
Role Purpose Lead and mature global engineering and technical teams across Identity and Access Management (IAM) domains. Ensure stability, scalability, and continuous improvement of existing IAM platforms. Build and run engineering teams capable of building & delivering new IAM solutions. Develop IAM technical strategy in line with business requirements. Oversee the full lifecycle of IAM solutions including governance, authentication, access management, and SSO. Engage with staff, peers, and senior leaders to align IAM strategy with enterprise needs. Maintain a strong engineering discipline focused on secure, high-quality solution delivery. Apply deep technical acumen and cyber security awareness to manage access-related risks. Drive innovation and transformation in a complex, fast-paced technology environment Key Accountability Promote and improve the maturity of the staff identity operations and admin capability and drive improved risk reduction across the NAB group Security thought leader and encourage and support the assessment and use of emerging security practices Define, influence and support staff identity operations and admin capabilities to enable user centric outcomes Influences and implements solutions to support standardised patterns and drive adoption of the solutions Accountable for improved ROI & optimisations of products and toolsets whilst ensuring consistent security outcomes are achieved Drives a global approach to delivering change and utilises cross functional teams to support and maintain solutions Key Decisions Maintain operational effectiveness of implemented security controls across NAB Change management including requirements validations, design decisions and testing / quality management. Continuous review and adoption of relevant tools and frameworks to improve process and delivery. Key Performance Indicators Provision of service levels according to Service Level Agreements. Operational and system hygiene maintained in adherence to enterprise standards. Take assigned initiatives from inception to successful change deployment across relevant assets and platforms Recognized as a key contributor to the innovation, development and implementation of changes Evidence of process simplification, optimization and automation delivered – quantifiable via cost/time saved. Stakeholder engagement – recognised as ‘trusted advisor’ to the business. Frame and develop enhanced capabilities and services to optimise solutions and products Development and support of talent through elevating technical disciplines Consult and improve cross functional impacts and resolve complex problems. Essential capabilities Build effective relationships and implement technical strategies. Define and implement technical solutions to support business needs. Provide services to guide and assure design of solutions. Develop areas of change in requirements for efficiency, integration, or cost reduction. Provide expertise and technical assurance for key system components. Develop technical evaluations of products, tools, techniques, and methods. Create and contribute to technical strategies. Support project work and "business as usual" environment. Understand the impact of technology change on bank IT systems. Understand risk management, controls, and standard operating procedures. Know policies, regulations, and obligations in technology and business operations. Focus on quality and detail. Excellent documentation and communication skills. Build and lead high-performing, geographically distributed engineering teams. Expertise in IAM domains: authentication, federation, access governance, RBAC/ABAC, provisioning, privileged access. Strong background in engineering best practices: CI/CD, DevSecOps, code quality, testing automation, cloud-native development. Hands-on experience with IAM platforms (e.g., ForgeRock, SailPoint, Okta, Ping, CyberArk, Azure AD). Deep understanding of cyber security principles, risks, and regulatory obligations (e.g., zero trust, least privilege, audit, SoD). Experience Required Over 20 years of overall experience, with 5-10 years experience in different domains of information and cyber security 5-10 years experience in leading large teams A minimum of 5 years leading IAM solution delivery. A career that includes both operational and technical management of capabilities and risk reduction across multiple teams. Tertiary qualification in a Technology discipline or related field CISM, CISSP, IAPP certifications advantageous Relevant Financial Services Industry experience advantageous Show more Show less
