Job
Description
Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. The Business Analyst will be responsible for understanding the digital transformation needs of Central Government Ministries and translating them into functional and technical specifications. This role involves detailed stakeholder engagement, business process analysis, documentation, gap assessments, and coordination between technical and policy teams to ensure successful implementation of citizen-centric digital services. Primary Responsibilities Stakeholder Engagement & Requirement Gathering Engage with Ministry officials and users to understand business processes, challenges, and transformation objectives. Conduct requirement elicitation sessions, interviews, workshops, and field visits where needed. Translate stakeholder inputs into clear functional and non-functional requirements. Business Process Mapping & Gap Analysis Document AS-IS and TO-BE business process workflows using standard tools (e.g., BPMN). Perform gap analysis between current systems and desired digital solutions. Identify pain points, inefficiencies, and recommend process reengineering approaches. Documentation & Solution Design Support Prepare and maintain detailed documents such as Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Use Cases, and User Stories. Support in drafting Concept Notes, Detailed Project Reports (DPRs), RFPs, RFQs, and Technical Evaluation Criteria. Assist the Solution Architect and technical teams in aligning functional requirements with system capabilities. Project Coordination & UAT Support Liaise between stakeholders, development teams, and quality assurance for smooth implementation. Participate in User Acceptance Testing (UAT) planning, test case review, and issue resolution. Track and report progress on deliverables, risks, and mitigation plans. Digital Transformation Strategy & Policy Alignment Align solutions with national digital governance policies, MeitY standards, and frameworks. Promote adoption of Digital Public Goods (e.g., Aadhaar, DigiLocker, UPI, ONDC) wherever applicable. Ensure usability, inclusivity, and accessibility of digital services from a citizen perspective. Essential Educational Qualifications: B.E./B.Tech/MCA or equivalent Desirable MBA/PGDM in IT Systems, Public Policy, Operations, or related field Certification in Business Analysis (e.g., CBAP, CCBA), Agile (e.g., CSM), or Digital Transformation Skills And Experience 8 years of experience as a Business Analyst, preferably in IT/e-Governance projects Proven experience in government consulting, large-scale IT project documentation, and business process analysis Proficiency in tools like MS Visio, Draw.io, JIRA, Confluence, Excel, PowerPoint Knowledge of SDLC, Agile, and Waterfall methodologies Familiarity with India Stack components and digital public infrastructure is an advantage Understanding of data privacy, security policies, and accessibility guidelines Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. Qualifications B.E./B.Tech
