Job
Description
Job Title: Executive Assistant to General Manager Department: Administration Location: Platinum Inn, Ahmedabad Reports To: Corporate General Manager Job Summary: The Executive Assistant to the Corporate General Manager plays a pivotal role in ensuring the smooth functioning of the hotel s operations. This position provides high-level administrative support to the Corporate General Manager by managing their calendar, handling correspondence, coordinating meetings and events, and assisting with various managerial tasks to support the overall hotel operations & sales. The EA must demonstrate professionalism, organizational skills, and discretion in handling sensitive information. Key Responsibilities: Administrative Support: Manage the General Managers calendar, including scheduling appointments, meetings, and events. Prepare and manage travel arrangements and itineraries for the Corporate General Manager. Handle incoming and outgoing correspondence on behalf of the Corporate General Manager (phone calls, emails, letters). Prepare and proofread reports, presentations, and other documents as the Corporate General Manager needs & take follow-ups on behalf. Communication & Coordination: Serve as the primary point of contact for internal and external stakeholders on behalf of the Corporate General Manager. Coordinate and arrange meetings, conferences, and events, ensuring all logistics are in place. Take and distribute meeting minutes, following up on action points as necessary. Project Management: Assist with the planning, implementing, and monitoring key hotel projects. Track and report on the progress of ongoing projects, ensuring deadlines are met and resources are allocated appropriately. Guest Relations & VIP Services: Assist with special requests for high-profile guests and VIPs to ensure seamless service. Maintain guest relations protocols to ensure the Corporate General Manager is informed of any critical & important guest matters. Financial Support: Assist with preparing budgets, invoices, and expenses for the Corporate General Manager s office. Monitor and track expenditures for the Corporate General Manager s activities. Confidentiality & Discretion: Handle confidential information with the utmost discretion and professionalism. Ensure the CGM is well-prepared for all meetings and presentations, including providing background information when required. General Office Management: Oversee general office operations for the CGM s office, including managing supplies, coordinating with vendors, and maintaining filing systems. Ensure timely and efficient communication within the department and hotel-wide. Qualifications and Requirements: Education: Bachelor s degree in hospitality management, Business Administration, or related field (preferred). Experience: Minimum 2+ years of experience in an executive assistant or administrative role within the hospitality industry. Skills: Strong organizational and multitasking abilities. Excellent communication (verbal and written) and interpersonal skills. Proficient in Microsoft Office Suite and other office management software. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Strong attention to detail and problem-solving abilities. Professional appearance and demeanor. Languages: Proficiency in [local language(s)] and English is required. Additional languages are a plus. Working Conditions: Full-time position based at Hotel Platinum Inn. May require flexible hours, including evenings and weekends, based on business needs.
