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NTT DATA, Inc.
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Excellent Opportunity For Front Desk Resources- Hospitality Background

Excellent Opportunity For Front Desk Resources- Hospitality Background

NTT DATA, Inc.

2 - 7 years

4 - 6 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Front Desk Front Office Front Office Operations Opera Hospitality Hotel Management Guest Service Restaurant Management Guest Handling Guest Relations Hotel Operations Steward Activities Property Management reservation Guest Relationship Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

"NTT DATA- Hiring for Front Desk resources with Mandate Hospitality Background and 360-Degree experience with OPERA PMS- Looking for Immediate Joiners " Job Description: Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams. Requirement- Any Graduates with Front Office experience and strong working exposure on Opera PMS tool (be it v5 or Cloud) from Hospitliaty background. Good comm skills should be fluent in both written and spoken English. Should be flexible with working in 24*7 environment. Ability to multi-task will be expected to handle calls, emails, chats & tickets all in a days work Proven ability to work under minimal supervision and be able to achieve all given targets Should be focussed on helping customers with the right solution and should be able to find solutions independently, post training completion Should be familiar with Office 365/ Zoom/ Teams etc. will be expected to set-up and manage multi-stakeholder conference calls to help address incidents & issues Should be a good team player who is able to work across teams and time zones with a focus on issue resolution.

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NTT DATA, Inc.

www.nttdata.com

IT Services and IT Consulting

Tokyo Plano

10001 Employees

1479 Jobs

Key People

Denise S. Kinsley

CEO
Ryuhei Sakamoto

President and CEO of NTT DATA Corporation
Tony B. Gallo

Senior Vice President

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Excellent Opportunity For Front Desk Resources- Hospitality Background

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Excellent Opportunity For Front Desk Resources- Hospitality Background

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