ESM Tech Lead

Hexaware Technologies

4 - 7 years

7 - 11 Lacs

chennai

Posted:3 days ago| Platform:

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Skills Required

rest servicenow grc secops soap performance analytics technical leadership itil framework cmdb ui policy hrsd service catalog problem management javascript java active directory itsm ldap incident management devops itom api aws itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

ServiceNow SecOps Tech Lead Responsibilities Work with the client to design and modify a cohesive framework of integrations, data, security, SLAs, workflows, dashboards in Performance Analytics, SecOps and Custom applications in support of a global ServiceNow landscape spanning numerous instances
Service Portal design, often in support of custom applications Implement ServiceNow in Domain separated instance Provide support of custom applications development and migration Support Virtual Agent configuration and development Worked on CSM, HRSD, GRC, ITBM modules Expert in working on Performance Analytics Excellent knowledge of ServiceNow Best Practices Develop methodologies for consistent development, improvement, and deployment of designed solutions
Must Haves 8+ years of relevant experience with ServiceNow required 3+ years experience with Java Script required Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Expert knowledge of GRC applications required
Expert knowledge of SecOps applications required
Extensive knowledge on Performance Analytics required
Must have -- CIS Security Incident Response certification Must Have -- CIS Vulnerability Response certification Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
ServiceNow System Administrator certification required Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment
Bachelors degree or equivalent combination of education and experience
Knowledge of LDAP/Active Directory
Excellent collaboration skills including analysis, brainstorming, communication, teamwork
Ability and willingness to lead
Self-starter and innovator

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