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Hexaware Technologies
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ESM Tech Lead

ESM Tech Lead

Hexaware Technologies

8 - 10 years

7 - 11 Lacs

mumbai pune chennai

Posted:2 days ago| Platform:

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Skills Required

application developer rest servicenow discovery analytics scripting servicenow jelly script ui active directory itsm use cases ldap design itom grc html soap

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experienced in implementation of ITSM solution using industry best practices

Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)

Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

Good experience of Service Portal and widget creation

Very good experience of custom apps

Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

Knowledge of Authentication via Auth 2.0, certificates and Mid Server

Implemented ServiceNow project in Domain separated instance

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

Good knowledge of MID Server installation and management

Experience of custom applications development

Experience of LDAP/Active Directory/SSO implementation

Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation Good to have Experience

Worked on CSM, HRSD, GRC, ITBM

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Review existing set up and provide best practice recommendations in line with the OEM

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred Academic and Professional Experience Professional

8+ years of experience with ServiceNow required

10+ years of experience with IT Industry required Academics

Certified System Admin

CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping

ITIL Foundations certification is preferred.

Bachelors degree or equivalent combination of education and experience."

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Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

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ESM Tech Lead