138 Servicenow Discovery Jobs

Must Have Experience Experienced in implementation of Low Code/Node in Service Now Experienced in implementation of ITSM solution using industry best practices Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Good experience of Service Portal and widget creation Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation Knowledge of Authentication via Auth 2.0, certificates and Mid Server Implemented ServiceNow project in Domain separated instance Good knowledge of MID Server installation and management Experience of custom applications development Experience of LDAP or Active Directory or SSO implementation Experience of Orchestration use case implementation Good to have Experience Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. Knowledge of Flow Designer, Integration Hub Worked on CSM, HRSD, GRC, ITBM Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal. Review existing set up and provide best practice recommendations in line with the OEM Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Experience with HTML coding and Jelly script strongly preferred Academic and Professional Experience Professional 2 years of experience with ServiceNow required 2 years of experience with IT Industry required Academics Certification as ServiceNow System certified administration CIS-ITSM, Certified Application developer ITIL Foundations certification is preferred. Bachelors degree or equivalent combination of education and experience.

Responsibilities: * Collaborate with stakeholders on data requirements and reporting needs. * Develop performance metrics and dashboards using ServiceNow platform. Solid knowledge of ServiceNow modules: ITSM, SPM, HRSD, WSD, ITOM, CMDB . Work-Remote Work from home

Job Title: Configuration Manager - ServiceNow (CMDB/ITOM) Location: Hyderabad Experience: 2 - 4 Years Notice Period: Immediate Joiners Only (Strictly) Employment Type: Full-time / Permanent About Safran: Safran is a world-leading, product-based multinational company operating in the Aerospace, Defence, and Space sectors . With a presence in over 27 countries and 80,000+ employees worldwide , Safran designs and manufactures state-of-the-art aircraft engines, landing systems, avionics, and defense solutions . The Safran Digital Campus is at the forefront of digital transformation , driving innovation through advanced technologies like cloud, API management, digital manufacturing, and automation . Joining Safran means being part of a global leader where your work impacts some of the most advanced aerospace and defense programs in the world . Key Responsibilities: Implement and manage the Configuration Management process aligned with Safran Group standards. Ensure accuracy and completeness of CMDB data , including attributes and relationships. Collaborate with teams to support and improve CMDB processes across various ServiceNow modules. Monitor and report KPIs, SLAs , and compliance metrics related to Configuration Management. Troubleshoot and resolve CMDB discrepancies , ensuring seamless CI lifecycle management. Work on ServiceNow Discovery and ITOM modules , including MID Server installation and configuration. Participate in audits and process documentation , including SOPs, best practices, and work instructions. Provide insights for continuous improvements and suggest new operational KPIs. Drive initiatives for automation and optimization of configuration management activities. Required Skills & Qualifications: Technical Expertise: Strong understanding of Configuration Management principles and CMDB lifecycle. Hands-on experience with ServiceNow ITSM and ITOM modules . Knowledge of ServiceNow Discovery processes and troubleshooting methods. Good understanding of MID server installation and communication flow. Familiarity with integration tools and data import techniques into CMDB. Knowledge of Power BI reporting and dashboard configurations (added advantage). Certifications (Preferred): ITIL Certification Preferred ServiceNow Certification CSA / CIS (Preferred) SAP exposure or certification Bonus Soft Skills: Excellent communication and presentation skills. Strong problem-solving and analytical abilities. Ability to work collaboratively with global, cross-functional teams . Strong organizational and time-management skills. Candidate Profile . Mandatory: Immediate joiner only. Experience: 2 4 years in ServiceNow CMDB/ITOM domain Proactive team player with a focus on data quality and process improvements . Why Join Us? Opportunity to work with cutting-edge ServiceNow solutions . Exposure to global teams and enterprise-level projects . Growth-driven environment with continuous learning opportunities. Be part of a world-class organization that values innovation and collaboration.

ServiceNow ITOM Expert (Discovery & CMDB) | Safran Digital Campus | Job Type: Contract-to-Hire (C2H) Opportunity to convert to permanent Experience Required: 2 to 5 Years Shift Timing: Paris Time Zone (12:30 PM to 8:30 PM IST) Joining Requirement: Immediate joiners or within 1 week of selection About Safran: Safran is a world-leading, product-based multinational company operating in the Aerospace, Defence, and Space sectors .With a strong presence in 27 countries and a workforce of 1,00,000+ employees , Safran designs and manufactures state-of-the-art aircraft engines, avionics, landing systems, and defense solutions . The Safran Digital Campus (DIGIT) serves as the center for innovation and digital transformation , developing advanced digital tools, platforms, and solutions that support global aerospace operations. Joining Safran means working on mission-critical projects that directly contribute to cutting-edge aerospace technology . Role Overview: We are looking for a ServiceNow ITOM Expert with proven experience in Discovery, CMDB management, and MidServer administration .This role is crucial to maintaining accurate, compliant, and high-quality configuration data while ensuring seamless integration between global systems. You will collaborate with international teams to troubleshoot issues, optimize data workflows, and support key aerospace digital initiatives. Key Responsibilities: MidServer Management: Maintain and secure SAE MidServers , ensuring they are updated and free of vulnerabilities. CMDB Accuracy & Reliability: Maintain accurate, complete, and compliant CMDB data. Identify and resolve orphaned or duplicate CIs and relationships . Ensure compliance with pre-defined policies and data integrity rules . Discovery Optimization: Build dashboards to monitor and correct discovery anomalies . Troubleshoot and resolve discovery and data synchronization issues. Access & Security Management: Address CI access issues, firewall flow rules, and account-related anomalies. Reporting & Continuous Improvement: Document processes and present results to stakeholders for decision-making . Proactively suggest improvements to tools, workflows, and data governance practices. 2-5 years of hands-on experience with ServiceNow ITOM , focusing on Discovery and CMDB. Strong knowledge of MidServer administration and troubleshooting . Good understanding of ITSM modules such as Incident, Change, and Problem Management. Experience in dashboard creation and anomaly tracking. Knowledge of Service Mapping and CI relationship management. Ability to analyze, debug, and optimize data flows . Strong communication skills to work effectively with global, cross-cultural teams . Fluent English is mandatory; understanding of French is a plus. Eligibility Checklist: Before applying, please ensure: Strict note Comfortable working in a Contract-to-Hire (C2H) role. Available to join immediately or within 1 week of selection. Open to working in Paris Time Zone (12:30 PM - 8:30 PM IST). Strong hands-on ServiceNow ITOM Discovery and CMDB experience. Experience range aligns between 2 to 5 years . Why Join Safran Digital Campus? Be part of a global leader in aerospace and defense technology . Gain exposure to international teams and enterprise-scale systems . Opportunity to work on cutting-edge digital transformation initiatives . Potential for career growth and conversion to full-time employment . Collaborative, innovation-driven work environment.

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Configuration Database & CI Management, Servicenow Tools Administration, ServiceNow ITOM Discovery Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Activities and Responsibilities:-Configuration Management-CMDB & Asset Data Analysis-Bulk Data Loading-Queue Management for CI data management Tasks and Activities to manage lifecycle of CIs and Marriott's Asset/CI inventory-ITOM/Manual DiscoveryExperience and Qualifications:-ServiceNow Foundation-ITIL v4-ITSM Processes Knowledge-ServiceNow Foundations*Preferred:Certified Systems Administrator*Preferred:ITOM Discovery or CMDB Certifications Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ensuring operational stability. Your typical day will involve creating and implementing Requests for Change, updating knowledge base articles for effective troubleshooting, and collaborating with vendors to assist service management teams in issue analysis and resolution. You will play a crucial role in maintaining the integrity and performance of the systems you support, contributing to a seamless operational environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management, ServiceNow Tools Administration, ServiceNow ITOM Discovery.- Strong understanding of IT service management processes and best practices.- Experience with incident management and problem resolution techniques.- Familiarity with change management processes and tools.- Ability to analyze system performance metrics and implement improvements. Additional Information:- The candidate should have minimum 5 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

ServiceNow platform, with a focus on ITOM GENERAL FUNCTION 1. 4 to 6 year years of experience with the ServiceNow platform, with a focus on ITOM implementations, Service Mapping and Discovery modules 2. Certified in CIS -ITSM , CIS - Discovery, CIS - Service Mapping 3. Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for on-prem / cloud inventory 4. Define configuration items and classes, attributes, data collection, and governance that are important to support other ITSM modules and business objectives 5. Hands-on experience in Building and supporting integrations with data sources other than ServiceNow Discovery 6. Expertise in Setting up and administration of MID servers 7. Create/update/remove Discovery ranges and schedules 8. Monitor CMDB health and resolve conflicts between data sources. Interpret Discovery logs and data to diagnose issues. 9. Expert knowledge in defining identification and reconciliation rules Area of Responsibility Incident Mgt Release Management License Mgt Vulnerability Mgt Patching Clone Downs Upgrades, including skips and testing DSA (Distributed Security Access) and MyAccess DR Testing

As a ServiceNow Senior Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Senior Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools. There is an expectation of at least 25% travel. Responsibilities: Participate on project teams to deploy solutions on the ServiceNow platform Lead a team of technical delivery resources Lead development and testing activities on ServiceNow Lead in the architecture and design of complex solutions Lead the creation of written deliverables Lead client demos and working sessions Lead integration design sessions and deployment Participate as technical expert in client workshops Influence direct team members and external customers regarding policies, best practices and procedures Mentor junior staff and support project leadership Obtain and maintain certifications with associated qualifications Qualifications: Certification(s) in ServiceNow Discovery, Service Mapping, and/or Event Management. Experience implementing ServiceNow Discovery, Service Mapping, and/or Event Management. Subject matter expert on the ServiceNow platform Expert level development skills on the ServiceNow platform Mastery in at least one ServiceNow suite Strong skills integrating ServiceNow with third party tools Strong knowledge on CSDM and CMDB Strong presentation skills Strong project and situational awareness Strong communication skills Strong attention to detail Self-starter Able to travel of at least 25% Expectations: Recognized subject matter expert in professional discipline Depth of knowledge and experience enables contribution in a more complex/critical environment Provide measurable input into new products, processes, standards, and / or plans Coordinate cross-practice and contribute to cross-practice deliverables to defined standards Demonstrate deep expertise across at least one technology Able to architect and lead deployment of moderately complex solution Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising Participate in presales activities including scoping and positioning Identify new client opportunities inside of the practice and engages pre-sales to begin new campaigns within the practice Able to communicate beyond tactics and technology and can help customers management set strategic direction A reliable resource for marketing on thought leadership pieces for their practice Begin speaking at industry conferences Contribute to more complex workshops and understand how their area of expertise fits into our stitching message Drive scoping, planning, and methodology for critical projects Work on complex issues Contribute to development of innovative and high impact solutions for complex client programs Provide measurable input into new products, processes, standards, and / or plans Work to influence direct team members, broader internal team, and external customers, possibly including senior management, to agree and accept new concepts, practices, and approaches

About the Role: Grade Level (for internal use): 10 The Impact: The work you do will be used every single day, its the essential code youll write that provides the data and analytics required for crucial, daily decisions in the markets. Whats in it for you: Build a career with a global company Work on code that fuels the global financial markets Grow and improve your skills by working on enterprise level products and new technologies Responsibilities: Identify, prioritize, and execute tasks in Agile software development environment Develop tools and applications by producing clean, high quality and efficient code Develop solutions to develop/support key business needs Engineer components and common services based on standard development models, languages, and tools Produce system design documents and participate actively in technical walkthroughs Build and maintain a data environment for speed, accuracy, consistency and up time Ensure data governance principles adopted, data quality checks and data lineage implemented in each hop of the data Collaborate effectively with technical and non-technical partners As a team-member should continuously improve the architecture What Were Looking For: Basic Qualifications Bachelor's/Masters Degree in Computer Science, Information Systems or equivalent. Minimum 6+ years of work experience in Application Development A Java full stack developer with exposure to Spring Framework (Spring Boot, Spring Data, Spring API Gateway), Angular/React. 3+ years of Java object-oriented software development experience developing server-side components in a near real-time large-scale enterprise environment. 3+ years of SOA development experience with strong skills in Spring Boot, JMS, JPA, Hibernate, Web Services (SOAP & RESTful) Experience on Serverless technologies & Containerization using Container platforms and Container orchestration systems. Proficient in building applications using API Gateway, Service registry , Service Discovery & Circuit Breaker pattern. Experience with working on AWS Familiarity with Big Data technologies such as Big data processing engines, Hive, Scala, EMR. Nice to Have Knowledge of Python, Java Script and React Knowledge of streaming systems such as Distributed streaming platform and Big data processing engines streaming is a plus. Must be a quick learner to evaluate and embrace new technologies in the Big data space. Excellent written and verbal communication skills. Good collaboration skills. Ability to lead, train and mentor Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview . : The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes, and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. Job Description . : The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. The ServiceNow OPS Engineer will have a role in Supporting the ServiceNow platform as defined by the Product teams and guide the development team in solution design and implementation approaches that align to best practices. . Responsibilities . : Ensure the Servicenow support is provided in line with organization Controls. Support and maintain the ServiceNow platform in alignment with the strategy. Enforce Support standards for servicenow. Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence. Provide input to and sign off on solution design for complex features. Adhere to ServiceNow quality control processes and routines. Requirements . : Education . : B.E/BTech Comp Science, M.C.A Experience Range . : 2 years - 5 years Foundational Skills . : Experience in ServiceNow Platform operations. Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions. Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies. Experience supporting ServiceNow integrations for security, risk, and compliance. Experience leveraging MID servers for integration and automation. Experience with front-end technologies like HTML, CSS, and JS. Experience with custom REST/SOAP APIs (web services). Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets. Experience with CMDB design and implementation. Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.). Experience gathering and analyzing system requirements. Desired Skills . : ServiceNow certified implementation specialist (CIS). ServiceNow certified application developer (CAD). Work Timings . : 11.30 am - 8.30 pm Job Location . : Chennai , Hyderabad

( Sr. Developer ServiceNow ITOM Discovery expertise. Contact: +6 About the Role We are seeking a dedicated ITOM Discovery Administrator (Sr. Developer) with strong technical expertise to configure, maintain, and optimize the ServiceNow Discovery application. This role is pivotal in ensuring accurate and timely population of the CMDB while working closely with cross-functional teams (Compute, Network, Security). Key Responsibilities Configure and maintain the Discovery application post-implementation. Collaborate with Configuration Manager to ensure accurate CMDB population. Interface with Compute, Network & Security teams for access and permissions. Troubleshoot & resolve discovery errors related to access/permissions. Assure timely completion of scheduled discovery jobs. Validate and test Discovery functionality post-upgrades. Monitor environment changes & update Discovery solution accordingly. Manage downloads from the ServiceNow Store (CMDB Classes, Discovery patterns). Add/update schedules, IP ranges, and credentials for new devices & environments. Qualifications & Skills 8-10 years IT experience, with hands-on ServiceNow ITOM Discovery expertise. Strong knowledge of Networking, Systems Administration, and JavaScript. Proven experience in Discovery configuration, maintenance, and troubleshooting. Ability to collaborate effectively with multi-disciplinary teams. Detail-oriented with strong problem-solving skills.

We are looking for a highly skilled Backend Engineer with strong expertise to join our team. The ideal candidate should have deep technical knowledge, hands-on experience in modern development practices, and the ability to deliver scalable, high-performance applications Key Responsibilities: Development of API development (50+) Application Development Creation of pipelines (CI/CD) & infrastructure as code (setup of cloud infrastructure), AWS concepts (S3, IAM, RDS, KMS, EKS), & creation of monitoring dashboards (DataDog) Unit testing and documentation GDPR/Deletion concept for Sirius (Datix Integration) Secure development & provide input for security profile Worked in Scrum/agile team Must have skills JAVA/JEE, Design Patterns, Agile Development, RestAPI, Event Based Architecture, Unit testing & IT Security Programming languages: Java/J2EE (Java8 and above) Java Frameworks: SpringBoot Unit Testing: mockito, junit Database like PostgreSQL, MySQL, MongoDB Webservices: REST, SOAP, Service Discovery, Circuit breaker Proficiency in XML, JASON, YAML. Container Orchestration: Kubernetes, Docker Message processing and caching mechanism: Kafka, Rabbit MQ, Redis Expertise on API design using OpenApi Standard 3.x API security: OAuth 1.0/2.0 Build tools and servers: Maven, Jenkins, GitHub Actions, argoCD, Apache Tomcat/Jboss Qualification Bachelors Degree (Computer Science) or equivalent Soft Skills Excellent verbal and written communication skills in English Strong customer orientation with focus on providing solutions Ability to work both as an individual contributor and a team player International exposure through work or study experience Experience in customer-facing projects Leadership/mentorship ability to guide junior developers Good to have Skills: German Language Basics Why Join Us? Be part of a purpose-driven organization thats shaping the future of mobility. Work on cutting-edge technologies and global projects. Thrive in a collaborative, diverse, and inclusive environment. Access world-class infrastructure and learning opportunities.

GENERAL FUNCTION 1. 4 to 6 year years of experience with the ServiceNow platform, with a focus on ITOM implementations, Service Mapping and Discovery modules 2. Certified in CIS -ITSM , CIS - Discovery, CIS - Service Mapping 3. Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for on-prem / cloud inventory 4. Define configuration items and classes, attributes, data collection, and governance that are important to support other ITSM modules and business objectives 5. Hands-on experience in Building and supporting integrations with data sources other than ServiceNow Discovery 6. Expertise in Setting up and administration of MID servers 7. Create/update/remove Discovery ranges and schedules 8. Monitor CMDB health and resolve conflicts between data sources. Interpret Discovery logs and data to diagnose issues. 9. Expert knowledge in defining identification and reconciliation rules Area of Responsibility Incident Mgt Release Management License Mgt Vulnerability Mgt Patching Clone Downs Upgrades, including skips and testing DSA (Distributed Security Access) and MyAccess DR Testing Configuration Chgs Review System Performance Answer Platform Level Questions Certificate Management Firewall Rule Management Functional ID/Service Account Management Manage passwords in 5/3 Vaults Monitor Daily, weekly and monthly jobs Manage 30+ Integrations with other systems Review Error Logs Software Code Management (e.g. GitHub) Data Extracts Audit Support Maintain prod and non-prod environments (10) Code Reviews Maintain 5/3 development standards

Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy, and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem-solving, a collaborative nature, and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Experience 2+ years providing customer-facing technical support (ITOM applications) Good Communication Skills In order to be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell. Ability in server administration across OS platforms (Windows/Unix) . Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute. Strong troubleshooting/ root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concepts. Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management. Excellent communication skills (verbal and written). Preferred: Solid understanding of object-oriented programming skills (Java strongly preferred) A fundamental understanding of ITOM, CMDB and ITIL business process Experience providing web development support is highly desirable. Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping) Understanding of JavaScript or any other scripting language with logical approach for given problem statement. Previous experience in software development(or) software consulting. Experience supporting and troubleshooting infrastructure level issues. Interested Candidate drop your updated CV/Resume at: Email- TrivediA@seletsourceintl.com Thanks and Regards, -Arpita

Dear Candidature, Greetings from ATOS!!! We have an Openings for Senior ServiceNow ITOM Architect. Exp : 10+Years Location : Chennai,Bangalore,Pune and Mumbai Job Description : Good experience in Discovery / ITOM domain on ServiceNow platform. • Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS Good understanding & hands on and AWS & Azure cloud Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc Worked in a Datacenter environment as L3 / L4 support Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management, CMDB, methods and processes Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Nice to have Basic knowledge and awareness of various other modules like ITBM and security Must have flare for research, innovation and must be passionate to work on innovation topics. If your intersted kindly share the resume to shaik.noorani@atos.net with below details : Total Exp : Rel .Exp : Current CTC: Expected CTC: Notice :

Service Now Job Description Basic Qualifications: Minimum 5 years experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. Minimum total experience in ITSM space of 8-10 years is desired. Must have worked on Web Services Integration (SOAP, REST) Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well. Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM tools using iPaas solutions. System/Process Automation (Orchestration) experience Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML Excellent communication skills Understanding of ITIL framework. Job Description: Adapts existing methods and procedures to create possible solutions to complex requirements. Lead and enrich the teamof 5-7 or more technical resources. Uses considerable judgment to determine solution on complex problems. Must be able to manage multiple small to large scale projects on Service Now Duties may include: Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations Obtain and analyze business requirements and document technical solutions Develop, design and rollout new application modules, workflows and catalog requests Research new functionality and recommend solutions that deliver customer value Provide escalated support on technical issues to team members who are working service now implementations Candidates should demonstrate experience in the following areas: Design and delivery of complex technical solutions based on the ServiceNow platform Leadership skills in technical initiatives Generating detailed documentation Communications that clearly articulate solutions and the ability to perform demonstrations. Preferred Skills: Experience implementing systems using the Agile/Scrum methodology Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design ITIL certification is a plus ServiceNow certifications such asCSA, CIS and CAD are must. Understanding of RDBMS, Infrastructure components, Cloud Management (Azure, AWS) etc is desired

Role & Responsibilities: 4+ years of hands-on experience with ServiceNow, including at least 2+ years specifically with ServiceNow CSM . Strong understanding of ServiceNow architecture, data models, and CSM-specific features. Experience in configuring and deploying CSM modules such as: Case Management Omni-Channel (Chat, Email, Voice) Knowledge Management Virtual Agent Communities Playbooks ServiceNow Certified System Administrator (CSA) required. Act as the primary SME for all matters related to the ServiceNow Customer Service Management (CSM) module. Lead end-to-end implementations of ServiceNow CSM, including scoping, design, configuration, testing, and deployment. Translate business requirements into ServiceNow solutions using best practices and platform capabilities. Guide customers through the design and architecture of scalable and extensible ServiceNow CSM solutions. Configure and customize CSM applications including Case Management, Account/Contact Management, Playbooks, SLAs,Virtual Agent, Communities, and Workflows. Collaborate with ServiceNow developers, architects, and business stakeholders to ensure successful delivery. Provide expert troubleshooting and support for CSM functionality. Assist in roadmap planning and platform enhancement strategies. Stay updated with the latest ServiceNow CSM features and enhancements. ServiceNow Certified Implementation Specialist CSM preferred. Proficiency with scripting (JavaScript, Glide), Flow Designer, Business Rules, and Integration Hub. Experience working in Agile/Scrum delivery environments.

We are looking for a ServiceNow CMDB Admin & Architect to join our team at Astra IT Solutions in Chennai, Tamil Nadu. As a ServiceNow CMDB Admin & Architect, you will play a crucial role in ensuring the reliability and accuracy of our Configuration Management Database (CMDB) environment. If you are passionate about IT infrastructure and data integrity, this is the perfect opportunity for you! As a ServiceNow CMDB Admin & Architect, your responsibilities will include maintaining CMDB classes, attributes, relationships, and lifecycle, performing data audits, configuring reports and dashboards, managing ServiceNow Discovery and integrations, executing Data Certifications, and providing training to end-users and administrators. You will also be responsible for defining and driving integration of CMDB with authoritative data sources, documenting integration flows, mapping data models, identifying process improvements, and monitoring the reliability of CMDB integrations. To qualify for this role, you should have at least 2 years of experience in CMDB/ServiceNow environments, proficiency with ServiceNow Discovery, CMDB, and integration tools, strong analytical and communication skills, a degree in Computer Science or related field, ITIL Foundation certification or equivalent experience, and experience working in cross-functional global teams. Preferred qualifications include experience with ServiceNow ITSM, HAM, Knowledge Management, Reporting, and CSDM, familiarity with IRE, Service Graph Connectors, and APIs, and certifications such as ServiceNow CSA, CIS, CAD, as well as Agile and SDLC experience. If you meet these qualifications and are looking for an opportunity to make a significant impact in the field of IT infrastructure and data integrity, we encourage you to apply for the ServiceNow CMDB Admin & Architect position at Astra IT Solutions.,

Role & responsibilities 1. He is responsible for the proper functioning of SAE MidServer, and must make sure it is up to date in case of obsolescence or security vulnerabilities identified. 2 . He ensures that the data reported in the CMDB is reliable, in terms of: 2a - Completeness: Required and recommended fields correctly filled in 2b - Compliance: Adherence to pre-established policies 2c - Accuracy: Compliance with data integrity rules (identification, orphaned CIs, obsolete CIs, etc.) 2d - Relationship: Orphan or duplicate relationships, compliance with suggested relationships, rules of accommodation and capacity 3. He sets up a Dashboard, which makes it possible to identify and correct any discovery anomaly 4. He deals with any anomaly of access to CIs, in particular on access accounts, or on the flow rules of the Firewall Preferred candidate profile ServiceNow concept ( CMDB, Change, Incident) 1+ years of expertise on the ITOM tool

Role & responsibilities Responsible for the implementation of the Configuration Management process defined by the Safran group It must ensure that all configuration items are recorded in the CMDB with the correct attributes/relationships, in accordance with applicable CM policies and data quality objectives. Execution of Configuration Management process tasks in accordance with Safran group requirements. Supporting Configuration Management reporting (KPIs and customer SLAs). Contribute to configuration management reporting (KPIs and customer SLAs). Create and update the Configuration Management documentation ( process, work instructions, best practices), Participate to the Configuration Management Community at Group level : workhops, actions plan, work instructions, best practices. Follow up SLA and propose new operational KPIs on Configuration Management activities. Preferred candidate profile In-depth knowledge of Configuration Management principles. Minimum 1.5 years of Configuration Management experience. Relevant ITIL Certification would be an added advantage. Good Knowledge on Power BI report configuration will be appreciated

We are hiring for Service Now Developer for one of our Canada Based Product organization. Here the details below for Job opportunities. Role & responsibilities TSM, FSD, HRSD & CSM Configuration & Customization Expertize in KM and CSM modules, current implementations, scripts and configurations parameters; Experience in extending the modules to meet specific business needs. Complex Integrations Experience in API integrations with third party systems for AI, reporting and analytics Experience with responsive design, accessibility standards, web components and JavaScript frameworks beyond the platforms use of AngularJS Develop ServiceNow applications to meet business requirement • Extend out of the box Knowledge Management to bridge gaps and develop requested functionality • Create necessary components - templates, widgets, pages and portals - to meet the requested features, including responsive UI and UX • Create Scripted APIs to facilitate integration with other platforms • Develop supporting applications for Customer Service Management and Knowledge Management • Configure export sets and feeds to send data for reporting and analytics • Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum • Ability to debug and troubleshoot code issues using servicenow tools and logs."

8+ years of experience in ServiceNow Development. Must have experience in SIR (Security Incident Response) Exp. in ITSM , ITOM ,ITAM, GRC modules. ServiceNow modules such as Incident, Problem, Change Exp. with Java Script, Flow Designer, Orderguide.

We are seeking an IT Operations Management administrator/ ServiceNow Developer to join our team at Marsh McLennan. As an ITOM admin at Marsh McLennan, you will be responsible for supporting, developing, and maintaining the integrations and applications within ITOM that enhance our IT infrastructure, operations and services both on-prem & in the cloud. You will work collaboratively with cross-functional teams to deliver high-quality software solutions that meet business requirements and improve user experience. Responsibilities Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Role & responsibilities Build and customize solutions across ITSM, ITOM, Security Incident Response, Software asset Management, and Hardware Asset Management Configure and customize the ServiceNow ITOM suite, including ServiceNow Discovery, Service Mapping, CMDB, and CSDM Develop and configure workflows, business rules, UI policies, client scripts, and integrations Ensure high-quality coding standards, maintainability, and compliance with best practices. Investigate, diagnose, and resolve issues as reported by customers or automated alerts Work closely with cross-functional teams, senior developers, and architects to refine technical approaches and system architecture to ensure successful delivery of ServiceNow solutions Develop and maintain technical documentation for ITOM solutions implemented. Troubleshoot and resolve technical issues related to ITOM processes and systems. Participate in code reviews, knowledge-sharing sessions, and technical workshops. Help define best practices for module development in a high-compliance regulated setting What you need to have: including hands-on module development and scripting. 3 years of experience as a ServiceNow Developer , including hands-on module development and scripting, with a focus on ServiceNow ITOM solutions for Cloud (AWS/Azure/GSC) and On-Premise Strong knowledge and experience with ServiceNow Discovery, Service Mapping, CMDB, ITSM, and CSDM Experience with ITIL practices and frameworks Proficiency in JavaScript, Glide, and related ServiceNow development tools. Ability to work in a collaborative, fast-paced environment with a strong growth mindset Preferred candidate profile What makes you stand out: 3-7 years of experience in developing custom modules or integrations on the ServiceNow platform. Strong understanding of ITSM (Information Technology Service Management) principles and practices. Proficiency in scripting languages such as JavaScript or Python for automation tasks. Experience working with cloud platforms like AWS or Azure Cloud Services (GSC ServiceNow certifications (CSA, CIS-Discovery, CIS-Service Mapping, etc.) are a plus. ServiceNow Application Portfolio Management (APM) experience Experience working in or with regulated industries such as insurance, healthcare, or finance Exposure to Agile methodologies and CI/CD practices within ServiceNow environments. Strong problem-solving skills and a passion for building scalable enterprise solutions. Experience with writing and executing tests with the Automated Test Framework

JOB DESCRIPTION Are you ready to make an impact at DTCC Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. The Impact you will have in this role: The ServiceNow Developer will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, ITAM and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, CMDB, Discovery, Event Mgmt., and System Integrations. Your Primary Responsibilities: Assist in development and implementation of applications using ServiceNow platform capabilities Develop and implement integrations and workflows, using Flow Designer, legacy Workflow, Integration HUB, and REST Work closely with other senior engineers and product managers/Business System Analysts to understand detailed requirements and own your code to design, develop, test automation and delivery of high-quality products Develop reusable code, review and improve test cases, and collaborate with internal teams to ensure test results meet expectations Support execution of releases, product upgrades, modern technology deployments Provide 2nd level ServiceNow support, resolve incidents, Process Management and Project Coordination Perform peer reviews on the work of other team members, including the review of high-level designs, code, and test plans and results Effective communication skills, both written and verbal, with the ability to describe technical solutions to internal and external team members Experience with working in onshore/offshore team environment Qualifications: At least 4 yrs. of software development experience with at least 2+ years in ServiceNow Bachelors or Masters in Computer Science or equivalent Certification in ITIL and one of the ServiceNow Implementation Specialist (CIS) ITSM, Discovery Talents Needed for Success: Strong working knowledge in IT Service Management, and CMDB At least 2 yrs. of experience with JavaScript, HTML, AngularJS, REST APIs Familiarity with SDLC and Agile methodologies ServiceNow Platform/Scripting/APIs/Service Portal/Applications experience ServiceNow System Administrator (CSA) and Application Development (CAD) Excellent understanding of Service platform architecture, releases, and best practices ServiceNow Discovery, EM, ATFs, IT Asset Management and IT Operations Management Familiarity with Unix, Linux, Shell Scripting Practical experience with agile methodologies/tools

We are seeking a highly motivated and technically skilled Business Analyst with experience in IT asset discovery tools. The candidate will play a key role in supporting the configuration, optimization, and business alignment including CMDB population, asset mapping, and data quality assurance. Key Responsibilities: Gather and analyze business and technical requirements related to IT asset discovery and configuration management. Collaborate with IT infrastructure, operations, and application teams to ensure accurate discovery and service mapping Configure, monitor, and validate the output of scans, including troubleshooting inaccuracies or gaps in CI data. Perform data validation, cleansing, and normalization to maintain CMDB accuracy and integrity. Develop and maintain process documentation, including workflows, technical specifications, BRDs, and FRDs. Assist in integrating with ITSM tools such as ServiceNow, BMC Remedy, or Jira. Support audits and compliance initiatives by ensuring accurate discovery and asset lifecycle tracking. Required Skills and Qualifications: 3+ years of experience as a Business Analyst in IT Operations, Infrastructure, or Asset Management. Hands-on experience with Virima Discovery (preferred) or similar tools like ServiceNow Discovery, BMC Discovery, Lansweeper, etc. Solid understanding of IT infrastructure components: servers, networks, databases, operating systems, and cloud services. Familiarity with CMDB, ITAM, and service dependency mapping. Proficiency in data analysis tools (e.g., Excel, SQL, Power BI) for discovery data validation. Working knowledge of networking protocols (e.g., SNMP, WMI, SSH, API integrations). Strong documentation and communication skills to translate technical data for non-technical stakeholders. ITIL Foundation certification (preferred). Nice to Have: Scripting experience (PowerShell, Bash, or Python). Experience integrating discovery data with ServiceNow CMDB. Exposure to compliance, audit, or regulatory reporting environments.

Hiring a Senior ServiceNow Developer with 59 years of experience for a 6-month remote contractual assignment The candidate must have deep expertise in ServiceNow development including API integrations, scripting (Business Rules, Script Includes, Client Scripts), and working across modules like Incident, Change, Problem, CMDB, Asset Management, and Discovery Strong programming experience in JavaScript, AngularJS, HTML5, CSS3, SOAP, REST, and XML is essential Responsibilities include platform configuration, customization, integration, troubleshooting, and upgrades Hands-on knowledge of MID Server setup, Performance Analytics, Virtual Agent, and Service Bridge Integration is expected Skill : - ServiceNow Developer, API Integration, CMDB, MID Server, SOAP/REST, AngularJS, JavaScript, HTML5, Incident Management, Change Management, SFTP, ServiceNow Discovery, Virtual Agent,ServiceNow Integrations, JavaScript, CMDB, MID Server, SOAP/REST APIs Location : - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote