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4.0 - 8.0 years
0 Lacs
jaipur, rajasthan
On-site
You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,
Posted 16 hours ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
As a Senior Developer ITOM/SecOps/IRM at EY, you will be a part of the EY GDS-ServiceNow team, working to solve client problems using the ServiceNow platform. You will have the opportunity to collaborate with a high-quality team and contribute to building innovative products that address client challenges. This role presents a fantastic opportunity to be a key player in a leading firm's growth trajectory. Your key responsibilities will include configuring/customizing the ServiceNow system, creating workflows, building service request fulfillment workflows, automating tasks using scripting tools, integrating systems, gathering specifications from business departments, and delivering products that meet business needs. You will also be involved in data manipulation, creating dashboards, and performing system and integration testing with sample and live data. To excel in this role, you should have expertise in authentication protocols such as Active Directory/LDAP or SiteMinder federation/Azure, disciplined agile delivery software release build/deploy processes, integrating applications and systems, JavaScript, HTML, Angular JS, and web design practices. Additionally, experience in Service Portal implementation and applications like ITOM, IRM, and SecOps will be beneficial. To qualify for this position, you should hold a college degree in a related technology field or possess comparable job experiences. Certification in CSA and a minimum of 2 CIS in ITOM/SecOps/IRM are required, along with approximately 3 to 6 years of development experience. An ITIL foundations certification would be a plus. Ideally, you should also have experience with SDLC, TFS, JIRA, or equivalent tools for maintaining stories and knowledge of ServiceNow's latest version features. EY is looking for individuals who possess commercial acumen, technical expertise, and a willingness to learn in a fast-paced environment. You will have the opportunity to work with a market-leading, multi-disciplinary team and collaborate with EY ServiceNow practices globally across various industries. Working at EY offers a range of benefits, including support, coaching, and feedback from engaging colleagues, opportunities for skills development and career progression, and the freedom to shape your role according to your preferences. You will be part of an interdisciplinary environment that prioritizes high quality and knowledge exchange, contributing to EY's mission of building a better working world by creating value for clients, people, society, and the planet.,
Posted 18 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will need to effectively communicate with technical and non-technical users and stakeholders to ensure the best fit for the unique needs of their business. As a ServiceNow application developer, you will be responsible for implementing GEN AI, Now Assist, and the ServiceNow platform. This includes working with workflows, integration, configuration, customization, orchestration, and access controls. You should have experience with out-of-the-box and custom use cases using ServiceNow Now Assist for ITSM, Now Assist Skill Kit, Generative AI Controller, Virtual Agent, Predictive Intelligence, and Performance Analytics. Your role will involve troubleshooting issues related to ServiceNow AI and Gen AI applications, aligning use case requirements with stakeholders, designing solutions, and guiding peer developers/team members in development and testing. You should have knowledge of AI concepts such as NLU, Machine Learning, and Prompt Engineering, as well as experience in integrating ServiceNow with ERP systems. Micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist are preferred. Holding certifications such as ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) is also advantageous. You will collaborate with the Scrum Master and Capability owners to prioritize Features, User Stories, and timelines for Platform Maintenance Initiatives. Additionally, you will lead the development efforts of the Scrum team, mentor junior and mid-level Software Engineers, review code, and perform unit testing. It is essential to stay updated on new capabilities in the platform, educate team members and customers, participate in recruiting, interviewing, and hiring new software engineering resources. Required Qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience leading other engineers - ServiceNow development skills in GEN AI, Automations, ML, etc. - Experience with ITSM processes (Incident/Problem/Request/Change management) - Experience with HRSD processes (Onboarding/Offboarding/Lifecycle event/EC) - Experience with CSM processes - Experience with Web-Services, AJAX, Business Rules, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications - Experience in Virtual agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in script includes business rules, Portal development, agent workspace - Experience customizing ServiceNow using UI Builder, UI Pages, UI Macro & CMS using CSS, HTML, Jelly, Angular 1.5 Preferred Qualifications: - ServiceNow IT Service Management or other relevant ServiceNow certifications and GEN AI micro-certifications - Demonstrated knowledge of application design, development, and implementation - Understanding of basic GEN AI Now Assist development concepts - Excellent human relations skills - Experience with maintaining automated testing scripts In summary, as a Sr. Technical Consultant, you will play a crucial role in implementing ServiceNow GEN AI and platform integration, collaborating with stakeholders, mentoring team members, and ensuring the best solutions for clients" unique business needs.,
Posted 19 hours ago
0.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description At Hues For Him, we are dedicated to celebrating men. We offer high-quality skincare and makeup products designed specifically for the modern needs of men. As Indias pioneering men&aposs makeup and skincare brand, we provide a curated range that combines functionality, ease, and style, helping men express themselves in their own unique way. Our products, from daily skincare to makeup for any occasion, are crafted to help men express themselves however they like. Role Description We are looking for a full-time, on-site Influencer Marketing Intern to join our team in Gurugram . In this role, youll be responsible for identifying and connecting with potential influencers, building and nurturing relationships, and coordinating collaborations and content. Daily tasks will include engaging with influencers on social media, managing communications, and assisting in the creation and execution of influencer marketing campaigns. You will also support the broader marketing team on various brand initiatives. Qualifications Understanding of social media platforms (especially Instagram and YouTube) and current influencer marketing trends Excellent communication and interpersonal skills Ability to build, manage, and maintain influencer relationships Creative thinking and problem-solving abilities Prior experience in content creation or marketing is a plus Basic knowledge of marketing tools and performance analytics Ability to work independently and collaboratively within a team environment Stipend- 10k-15k Show more Show less
Posted 21 hours ago
3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Senior Developer specializing in ITOM/SecOps/IRM at EY, you will be an integral part of the EY GDS-ServiceNow team dedicated to solving client issues using the ServiceNow platform. You will have the opportunity to collaborate with a high-caliber team and contribute to the development of innovative products aimed at addressing client needs. Your role will involve configuring/customizing the ServiceNow system, creating workflows, automating tasks using scripting tools, integrating processes, and ensuring system and integration testing with sample and live data. Key Responsibilities: - Perform Configuration/Customization of the ServiceNow system, including creating workflows - Build service request fulfilment workflows based on customer requirements - Utilize scripting tools and ServiceNow functionality to automate tasks - Integrate and automate processes using Orchestration, Web Services, and Soap calls - Gather specifications from business departments and deliver products that meet specified needs - Collaborate with business liaison to develop dashboards, home pages, and reports - Analyze user stories and internal procedures to enhance system capabilities and automate workflows - Perform system and integration testing with sample and live data Skills And Attributes For Success: - Proficiency in authentication protocols such as Active Directory/LDAP or SiteMinder federation/Azure - Familiarity with Disciplined Agile Delivery software release build/deploy processes - Experience in integrating internal and external applications and systems - Knowledge of JavaScript, HTML, Angular JS, and web design practices - Previous implementation experience on ITOM, IRM, SecOps, and Performance Analytics applications - Strong communication and analytical skills Qualifications: - College degree in a related technology field or equivalent job experience - CSA and minimum 2 CIS certifications in ITOM/SecOps/IRM - 3 to 6 years of experience in a development role with ITIL foundations certification preferred What We Look For: - Individuals with commercial acumen, technical expertise, and a willingness to learn in a dynamic environment - A desire to work in a market-leading, multi-disciplinary team with global exposure - Opportunities to collaborate with EY ServiceNow practices globally across various industries Working At EY Offers: - Engaging and meaningful projects that contribute to personal and professional development - Support, coaching, and feedback from experienced colleagues - Opportunities for skills development, career progression, and personal growth - Flexibility to shape your role in alignment with your individual goals and aspirations Join EY in building a better working world through innovative solutions that create new value for clients and society. Embrace the opportunity to work with a diverse team across a range of services and industries, leveraging cutting-edge technology, data, and AI to shape the future with confidence.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will excel in communication with both technical and non-technical users and stakeholders, fostering a cooperative relationship to tailor solutions to their specific business needs. As a ServiceNow application developer, you will be accountable for implementing GEN AI, Now Assist, and the ServiceNow platform, following best practices for workflows, integration, configuration, customization, and access controls. Your experience should include successful implementations using ServiceNow features like Now Assist for ITSM, Generative AI Controller, Virtual Agent, and Performance Analytics. Proficiency in UI Builder, ServiceNow Scripting, and Flow Designer is essential, along with expertise in AI Search configurations. In this role, you will troubleshoot issues related to ServiceNow AI applications, align use case requirements with stakeholders, design solutions accordingly, and guide team members in development and testing. A solid understanding of AI concepts such as NLU, Machine Learning, and Prompt Engineering is crucial, as well as experience in integrating ServiceNow with ERP systems. Preferred qualifications include micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist, along with ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) certifications. You will collaborate with Scrum Master and Capability owners to prioritize features and user stories, assign development tasks, and lead the development efforts of the Scrum team. Mentoring junior and mid-level Software Engineers, reviewing code, performing unit testing, and staying updated on platform capabilities are also key responsibilities. Additionally, you will participate in recruiting, interviewing, and hiring new software engineering resources. Required qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience in ServiceNow development, including GEN AI and ML - Proficiency in ITSM processes, HRSD processes, CSM processes, and Web-Services - Strong skills in Virtual Agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in customizing ServiceNow using various tools and languages such as UI Builder, CSS, HTML, Jelly, and Angular 1.5 Preferred qualifications: - ServiceNow certifications and GEN AI micro-certifications - Understanding of application design and development concepts - Excellent interpersonal skills for effective communication with stakeholders and team members - Familiarity with automated testing scripts and modern engineering practices The Sr. Technical Consultant role demands a proactive approach to learning new technologies, collaborating with users and customers to enhance solutions, and staying updated on industry trends. Your contributions in software engineering, customer-centric design thinking, technology acumen, business acumen, technology security standards, analytical thinking, problem-solving, and quality management will be crucial to the success of the team and organization.,
Posted 2 days ago
9.0 - 13.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Monitoring Operations Manager at Lenovo, you will play a crucial role in overseeing internal and external refurbishment partners to ensure smooth day-to-day operations. Your responsibilities will include establishing end-to-end processes within each geographical area to support activities such as ARS, refurbishment, brokerage, and parts sales. This evolving role will require flexibility as tasks may be added or removed over time. Your main tasks will involve managing a Business Management System (BMS) to monitor capacity, service level agreements (SLAs), backlog, and costs. You will also be responsible for maintaining a clear overview of Lenovo's refurbishment facilities, assessing their current status, and identifying future opportunities. Collaboration with cross-functional teams to align with business objectives is essential, as well as ensuring parts availability for refurbishment operations through close coordination with parts supply chain teams. To be successful in this role, you should ideally possess 9 to 12 years of experience in areas such as product management, service repair, operations management, or ITAD operations. Knowledge of IT/PC product repair, refurbishment, and engineering is required, along with experience in vendor and KPI management. Proficiency in Excel and PowerPoint, strong performance analytics and management skills, and familiarity with ITAD operations are advantageous. Effective communication with internal and external stakeholders across different geographies, project management skills, and a keen interest in sustainability and circular economy are key attributes for this position. Additionally, you should be a process-oriented individual with excellent communication skills, adept at partner management, self-driven, and capable of building and maintaining relationships with various stakeholders. This role offers a flexible working schedule to accommodate your needs. If you are interested in joining Lenovo, please ensure to verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com to avoid recruitment fraud. Your diligence and caution are crucial in protecting yourself and reporting any suspicious activity to the authorities.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Sales Enablement Manager at Thrillophilia, you will play a crucial role in empowering our sales team with the necessary strategy, tools, training, and insights to achieve more success in a smart way. You will be responsible for bridging the gap between marketing, product, and sales, driving productivity, performance, and alignment across the sales team. Your passion for equipping salespeople with the right resources before they even realize they need them will be the key to your success in this role. Your primary responsibilities will include building and leading a top-notch Sales Enablement function that aligns with Thrillophilia's ambitious growth plans. You will develop and implement sales training programs, onboarding journeys, and continuous learning frameworks to enable the sales team. Additionally, you will curate and create collateral, playbooks, battle cards, and value proposition decks that resonate with both travel partners and thrill-seekers. Collaboration with internal teams such as marketing, product, and operations will be essential to ensure alignment and feedback loops. Monitoring sales data, pipeline metrics, and feedback will be part of your routine to refine strategies continuously and enhance conversion rates. You will drive the adoption of CRM tools and automation to facilitate a more intelligent and tech-savvy sales approach. Staying updated on industry trends and incorporating best practices and tools to enhance the sales process and storytelling will be crucial for success in this role. To be a perfect fit for this role, you should ideally have 4-7 years of experience in Sales Enablement, Sales Strategy, or Revenue Operations, preferably in tech, SaaS, or travel domains. A strong understanding of B2B/B2C/D2C sales cycles, training methodologies, and performance analytics is required. Excellent communication skills, hands-on experience with tools like Salesforce or similar platforms, a process-driven yet creative mindset, and a passion for travel and startups will set you apart. Joining Thrillophilia means being part of a fast-growing company that prioritizes experiences and is redefining how the world travels. You will have ownership and autonomy from day one, with your ideas shaping our strategy. Working with curious, creative, and high-performance teams will provide you with a collaborative environment. Our culture encourages experimentation, agility, and growth, offering you a dynamic and fulfilling work experience. If you are eager to contribute to one of India's most adventurous brands by leading a high-performing sales engine, we invite you to apply now and be a part of building the future of travel together.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
Zudu is revolutionizing how enterprises and large retailers manage customer interactions through AI voice agents that continuously improve themselves. The platform offers natural, human-like conversations at scale, reducing operational costs and enhancing customer satisfaction. We are in search of a results-oriented GTM Manager who can lead and execute our market expansion strategies, ensuring that our innovative AI voice automation technology reaches the appropriate customers with the right message at the right time. The Go-To-Market Manager at Zudu will play a crucial role in developing and implementing strategic product launches, market entry plans, and cross-functional initiatives to drive the adoption of our AI voice automation platform. This role involves a combination of product marketing, sales enablement, and strategic partnerships to maximize Zudu's market impact. Key Responsibilities: **GTM Strategy & Execution** - Develop and own go-to-market plans for new products, features, and market segments. - Define clear objectives, success metrics (MRR, adoption rate, etc.), and timelines for all launches. **Market Research & Positioning** - Conduct market research to comprehend industry trends, competitor offerings, and market gaps. - Create compelling messaging that emphasizes Zudu's unique value - intelligent, scalable voice automation that reduces costs and enhances customer satisfaction. **Sales Enablement** - Collaborate with Sales to create playbooks, demos, pitch decks, and objection-handling guides. - Train SDRs and account executives on product benefits, use cases, and competitive positioning. **Demand Generation & Partnerships** - Work closely with Marketing to lead lead generation campaigns, events, webinars, and content marketing. - Identify and foster strategic partnerships (e.g., contact center integrators, reseller networks) to expand market reach. **Cross-Functional Collaboration** - Partner with Product teams to refine roadmap priorities based on market feedback, competitive insights, and user behavior. - Coordinate with Customer Success to guarantee seamless onboarding, adoption, and retention strategies. **Performance Analytics & Optimization** - Track and analyze KPIs (customer acquisition cost, conversion rates, churn, etc.) to refine GTM strategies. - Implement data-driven enhancements to messaging, targeting, and campaign tactics. **Thought Leadership** - Represent Zudu at industry conferences, webinars, and keynotes. - Stay informed on AI and voice automation trends, and enterprise CX best practices to position Zudu as a category leader. Qualifications: - Education: Bachelors degree in Marketing, Business, or related field; MBA or equivalent is a plus. - Experience: 5+ years in SaaS/AI/tech marketing or GTM roles with a proven track record in launching products for enterprise-level clients. - Skills: Strong understanding of enterprise sales cycles, marketing funnels, and B2B buying behaviors. Excellent communication and storytelling skills; able to explain AI solutions" value clearly. Project management expertise; adept at managing multiple launches and stakeholders concurrently. Analytical mindset; proficient with CRM, marketing automation tools, and analytics platforms (e.g., HubSpot, Salesforce, Google Analytics). Team player with leadership qualities, capable of aligning cross-functional teams toward common goals. Why Join Zudu - Impact: You'll contribute to shaping the future of AI-driven customer interactions for leading enterprises and retailers. - Innovation: Work on cutting-edge voice automation technology in a fast-paced, growth-oriented environment. - Collaboration: Join a diverse team of AI specialists, product innovators, and go-getters who are passionate about delivering real business value. - Growth: Competitive salary, benefits, and opportunities for professional development.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
telangana
On-site
As a Consultant in Performance Analytics within the Advisors & Consulting Services team at Mastercard, you will be responsible for analyzing and providing insights on performance metrics to support decision-making processes. Your role will involve working closely with clients to understand their business objectives and translating them into actionable strategies. One of your key responsibilities will be to ensure the confidentiality and integrity of the information accessed during your analysis. It is essential that you adhere to Mastercard's security policies and practices to mitigate any potential risks to the organization. Additionally, you are expected to report any suspected information security violations or breaches promptly. As part of your role, you will also be required to participate in periodic mandatory security trainings to enhance your knowledge and awareness of information security best practices. By staying up-to-date with Mastercard's guidelines, you will contribute to maintaining a secure environment for the organization's assets, information, and networks. Overall, your contribution as a Consultant in Performance Analytics will play a crucial role in supporting clients with data-driven insights and ensuring the protection of sensitive information in alignment with Mastercard's security protocols.,
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Overview This position will: Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling Excellent analytical and communication skills Work independently and as part of a team with colleagues at all levels Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems Identify best practices and implement them in engagment. Responsibilities Review user stories to understand requirements and technical architecture documentation for solution Identify gaps and work with business analysts to ensure completeness of requirements for technical development Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc. Configure and build the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories Provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard practices are utilized for all configurations and customizations Provide insight and expertise into the ServiceNow HRSD configurations and custom application development Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments Create the technical documentation, technical design documentation, build/configuration documentation, and release notes Qualifications Education: Bachelors degree in Software Engineering, Information Systems, Business, or equivalent Experience Minimum of 3 years of ServiceNow implementation experience in large complex environments is required, preferably with ServiceNow HRSD Required Qualifications Experience with designing and developing ServiceNow workflows Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACLs, Import Sets, Transform Maps, and Update sets Good understanding of ServiceNow architecture and best practices Knowledge and experience with JavaScript, JSON, REST, and SOAP Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle, etc. using Webservices APIs (REST/SOAP) Knowledge and support of ServiceNow upgrade process Proficient in Agile development and all phases of the Application Development Lifecycle Experience with software development support tools (e.g. Jira, Rally, etc.) Certified ServiceNow System Administrator (CSA) Preferred Qualifications ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.) ITIL and DevOps experience and certification Masters degree MBA / MCA / Masters in Software Engineering Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less
Posted 2 days ago
8.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job Title : ServiceNow- Technical Consultant-CSM(Remote) Job Type - Remote Experience - 8+ Years Job Description - We are seeking an experienced and technically strong ServiceNow Technical Lead specializing in the Customer Service Management (CSM) module. This role will lead the design, architecture, development, and deployment of scalable CSM solutions on the ServiceNow platform. The ideal candidate combines strong technical development skills with leadership experience, client communication, and a track record of delivering complex ServiceNow implementations. Key Responsibilities: Technical Leadership: Lead end-to-end technical design and implementation of ServiceNow CSM solutions. Guide a team of ServiceNow developers and administrators through the SDLC. Review code, ensure adherence to best practices, and maintain platform integrity. Serve as the technical point of contact for clients and internal stakeholders. Architecture & Development: Architect robust and scalable ServiceNow CSM solutions using standard and custom components. Develop and customize key CSM features: Cases, Accounts, Contacts, Entitlements, SLAs, Knowledge, Communities, and Virtual Agent. Create custom applications and integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. Implement AWA (Advanced Work Assignment), Virtual Agent, and Predictive Intelligence where applicable. Stakeholder Management: Collaborate with business analysts and solution architects to translate business requirements into technical designs. Present solution architecture and roadmaps to business and IT leaders. Drive workshops, technical discussions, and sprint planning with cross-functional teams. Governance & Delivery: Ensure adherence to ServiceNow platform standards, security policies, and performance benchmarks. Manage technical risk, issue resolution, and post-implementation support. Conduct platform upgrades and migrations while minimizing impact to business. Required Skills & Qualifications: 8+ years of experience on the ServiceNow platform, with 3+ years in CSM-specific implementations. Deep knowledge of ServiceNow architecture, including custom apps, scoped apps, ACLs, UI policies, and scripting (JavaScript, Glide API). Proven experience with ServiceNow Studio, Flow Designer, Business Rules, Script Includes, and custom integrations. Proficient in implementing: Case Lifecycle Management SLAs and Entitlements Omnichannel support (chat, email, portal) Knowledge Base and Communities Dashboards and Performance Analytics Experience integrating with CRM, ERP, and external ticketing systems via APIs. Strong background in Agile/Scrum methodologies and DevOps tools (JIRA, Git, etc.). Preferred Certifications: ServiceNow CSA Certified System Administrator (Mandatory) ServiceNow CIS Customer Service Management (Highly Preferred) ServiceNow Application Developer (Preferred) ITIL v4 Foundation (Preferred) Soft Skills: Excellent leadership, mentoring, and team collaboration skills. Strong communication and client-facing abilities. Ability to drive decisions and resolve conflicts in high-pressure environments. Ownership mindset and proactive approach to problem-solving. Show more Show less
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Product Marketing Manager, you will be responsible for driving brand awareness and market positioning for our digital marketing solutions. Your role will involve crafting compelling messaging, leading go-to-market strategies, and collaborating with cross-functional teams to amplify brand visibility and engagement. You will develop and refine brand messaging to establish a strong market presence, ensuring consistent messaging across all marketing channels such as website, social media, and paid campaigns. Crafting compelling narratives that showcase our digital marketing expertise in aiding brands to grow will be a key focus. Your responsibilities will include developing and executing go-to-market strategies for brand promotion services, aligning them with market trends and business goals. Identifying key customer pain points and creating solutions-focused marketing strategies will be crucial to your success in this role. In addition, you will plan and execute marketing campaigns to promote our brand marketing services, collaborating with content, social media, and paid advertising teams to create impactful campaigns that enhance brand visibility. Leveraging SEO, influencer marketing, paid media, and content marketing strategies for brand promotion will be part of your daily tasks. You will conduct in-depth market research on trends, consumer behavior, and competitor strategies to refine brand messaging and optimize marketing campaigns. Using insights from your research, you will fine-tune strategies to stay ahead of the competition. Creating sales collateral, pitch decks, and case studies to support sales teams, as well as developing engaging thought leadership content like blogs, whitepapers, and webinars, will be essential in driving sales enablement and client engagement. Collaboration with business development teams to identify branding opportunities for clients will also be a part of your role. Tracking and measuring key performance indicators (KPIs) such as brand reach, engagement, and conversion rates, and using data-driven insights to optimize campaigns and improve ROI will be critical. You will utilize marketing automation and analytics tools like Google Analytics, HubSpot, SEMrush, etc., to refine strategies and drive success. This is a freelance position with a contract length of 12 months, offering a day shift schedule and performance bonus. The work location is in person.,
Posted 3 days ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
Continental Hospitals, located in Gachibowli, Hyderabad, is a prestigious JCI and NABH accredited facility offering multi-specialty, tertiary, and quaternary care services spanning across more than 56 specialties. With a vast expanse of 1.4 million square feet spread across 18 floors in the IT and Financial District of Hyderabad, Continental Hospital was established by Dr. Guru N Reddy in April 2013 with a vision to revolutionize healthcare in India. The institution aims to deliver superior patient care characterized by integrity, transparency, a collaborative approach, and evidence-based medicine. The hospital, recognized as India's first LEED qualified super specialty hospital, adheres to international standards and prioritizes creating healing environments with natural ventilation, safety measures, and privacy considerations. It integrates the safest global standards in fire safety, water resources management, sanitation practices, and internal transportation systems. Continental Hospitals also features specialized facilities such as a health check lounge, a designated area for international patients, cutting-edge medical equipment, and advanced communication and information technologies. Key medical specialties at Continental Hospitals include Gastroenterology, Oncology, Orthopedics, Neuroscience, Cardiology, and Multi-organ Transplants. The institution boasts a proactive team comprising highly experienced doctors, nurses, and staff committed to delivering personalized and superior care to patients consistently. **Job Title:** Brand Manager / Sr. Manager / AGM Branding **Department:** Marketing & Communications **Location:** Financial Distt, Hyderabad **Role Summary:** Continental Hospitals is in search of a seasoned and strategic branding professional to spearhead and enhance the brand presence of our multi-specialty hospital. The ideal candidate should possess a minimum of 10 years of demonstrated expertise in brand management within the healthcare or hospital industry. The incumbent will be tasked with formulating, implementing, and overseeing brand strategies aimed at fostering awareness, patient engagement, and loyalty across all touchpoints. **Key Responsibilities:** - **Brand Strategy & Positioning:** Develop and execute comprehensive brand strategies in alignment with the hospital's vision and expansion objectives. - **Integrated Marketing Campaigns:** Strategize and implement multi-channel marketing campaigns encompassing print, digital, OOH, TV/radio, and PR to elevate brand visibility and drive patient footfall. - **Patient-Centric Communication:** Ensure that all brand communications resonate with target patient demographics, reflecting empathy, trust, and healthcare excellence. - **Digital & Social Media Branding:** Supervise the hospitals digital brand presence, including website branding, social media strategy, SEO/SEM efforts, and online reputation management. - **Internal Brand Alignment:** Collaborate with internal stakeholders across clinical, operations, and HR domains to maintain consistent brand messaging throughout patient and employee interactions. - **Performance Analytics:** Track, measure, and report on campaign performance and brand health metrics, refining strategies based on insights. - **Agency & Vendor Management:** Cultivate and manage relationships with creative, media, and PR agencies to ensure the delivery of impactful branding solutions. - **Crisis Communication:** Develop and support communication strategies during sensitive issues or emergencies to safeguard brand integrity. - **New Initiatives:** Support the branding of new service lines, departments, and hospital expansions or acquisitions. **Required Qualifications & Experience:** - Minimum of 10 years of relevant experience in brand management, preferably within healthcare or hospital networks. - Demonstrated success in constructing and executing effective branding campaigns. - Profound understanding of patient behavior, healthcare trends, and regional market dynamics. - Experience in managing creative and media agencies. - Exceptional communication, leadership, and stakeholder management abilities. - MBA in Marketing/Communications or related field is preferred. **Key Competencies:** - Strategic thinking with a focus on execution. - Emotional intelligence and empathy in communication. - Creative acumen and proficiency in brand storytelling. - Analytical mindset with familiarity in data-driven marketing. - Leadership skills and adeptness in team collaboration.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As an E-Commerce Manager at Kikibix Foods Pvt Ltd, you will play a crucial role in driving the online sales and enhancing the user journey on our e-commerce platform. With 1-2 years of experience, you will be responsible for developing and executing the e-commerce strategy to boost online revenue and improve overall performance. Your primary responsibilities will include formulating and implementing the e-commerce strategy, focusing on enhancing online sales and optimizing user experience. You will oversee the management of the e-commerce platform to ensure seamless functionality and performance optimization. To drive sales growth, you will lead initiatives such as promotions, product launches, and conversion rate optimization. Additionally, you will identify new growth opportunities through marketplace expansion and collaborations with other platforms. Collaborating with the marketing team, you will execute campaigns to drive traffic and conversion on the platform. You will also be responsible for analyzing website performance metrics regularly and adjusting strategies based on the insights gained. Reporting on key performance indicators and providing actionable insights to the leadership team will be a key aspect of your role. In terms of inventory and operations, you will work closely with the supply chain and logistics teams to ensure product availability, timely deliveries, and efficient order fulfillment. By forecasting inventory needs based on e-commerce sales trends, you will contribute to the smooth functioning of the platform. If you are passionate about e-commerce, digital marketing, and data-driven decision-making, and have a keen interest in healthy living and food, we would love to have you on board. Reach out to us at info@kikibix.com to explore this exciting opportunity further.,
Posted 3 days ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
As a Performance Analytics & Reporting expert, you will be responsible for developing analytics capabilities and establishing clear metrics and reporting frameworks to track the success of process improvements. Your role will involve conducting root cause analysis, implementing corrective actions, and maintaining dashboards to track key sales metrics. Additionally, you will analyze sales data to identify trends, opportunities, and areas for improvement, providing regular performance updates and actionable insights to senior leadership. You will also drive a continuous improvement culture within the sales organization through workshops, feedback loops, and pilot programs. In Sales Strategy & Planning, you will analyze market trends, competitive dynamics, and customer needs to guide strategic direction and commercial initiatives. Your responsibilities will include supporting territory design/planning, resource allocation, and annual quota planning in alignment with company goals. You will develop territory and account segmentation strategies to maximize coverage and minimize overlap, assist in sales forecasting, territory planning, and quota setting, and collaborate with leadership to design and implement sales strategies aligned with business objectives. Your role will involve Process Optimization, where you will evaluate and optimize the sales process to improve productivity, pipeline management, and CRM utilization. This includes evaluating current end-to-end sales processes, identifying bottlenecks, inefficiencies, and gaps, and leading initiatives to streamline workflows and eliminate inefficiencies in the sales cycle. You will also design and implement streamlined workflows to enhance sales force productivity and improve customer responsiveness, defining KPIs and metrics to monitor process efficiency and adoption rates. In Technology & Tools Management, you will collaborate with IT and Commercial Systems teams to improve CRM usability and configuration for better field execution. Additionally, you will identify, evaluate, and implement tools and automation that reduce administrative burden and enhance visibility, driving training and change management efforts to ensure adoption of new tools and processes, and implementing resources that support seller effectiveness. You will engage in Cross-functional Collaboration by partnering with Marketing, Product, and Customer Success teams to ensure alignment of sales initiatives with business goals. Acting as a liaison between sales and operations for seamless communication and execution, you will also work closely with other departments such as Medical Affairs, Regulatory, Legal, Finance, and Supply Chain to ensure process improvements remain compliant and aligned with industry standards. To qualify for this role, you need a Bachelor's degree in Business, Marketing, or a related field (MBA is a plus) and 10+ years of experience in sales operations, marketing, sales performance, or a related role. Strong analytical skills, proficiency in data visualization tools, and experience with sales planning and analytics tools are required. Additionally, excellent communication, leadership, project management, and stakeholder engagement skills are essential for success in this position. Join Stryker, a global leader in medical technologies, dedicated to making healthcare better for patients worldwide through innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. Make a difference alongside a company that impacts over 150 million patients annually.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You should have formal training or certification on the ServiceNow platform concepts and possess proficient applied experience. Demonstrated expertise in at least two ServiceNow Modules such as ITSM, ITOM, SecOps, GRC, etc., is required. It is essential to have knowledge of the automation/orchestration functionalities of ServiceNow. Strong analysis, problem-solving, and decision-making skills are necessary to debug issues and find proactive monitoring solutions for ensuring platform stability. Additionally, you should have the ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills are also crucial to clarify requirements with stakeholders and work collaboratively with the team. The ideal candidate should have 5-9 years of experience and hold a qualification of BE in Computer Science, MCA, or MSc in Computer Science. In terms of technical skills, you must have experience in ServiceNow development and implementation on ITSM, ITOM, SecOps, or GRC modules. Proficiency in working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists is required. Experience in the creation and customization of complex workflows and custom workflow activities is necessary. Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, JSON, and CSS is essential. Additionally, experience in Webservices, SOAP, email, and other integrations is expected. Knowledge of Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages is crucial. Familiarity with AngularJS, Bootstrap, and service mapping would be an added advantage. Expertise in API integrations with other systems, flow designer, instance upgrade, and execution of test plans is required. You should also be able to create test cases, test data, and contribute to the software development life cycle methodology. Resolving technical issues of projects, exploring alternate designs, fostering teamwork, collaborating with stakeholders, and ensuring client satisfaction are key responsibilities. The certifications needed for this role include CSA and CIS (ITSM)/CAD, as well as ITIL V4 certification. About Mphasis: Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back leverages the power of cloud and cognitive technologies to provide hyper-personalized digital experiences to clients and their end customers. The Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis's core reference architectures, tools, speed, innovation, domain expertise, and specialization play a pivotal role in building strong relationships with marquee clients.,
Posted 5 days ago
10.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
The Channel Enablement Manager is responsible for empowering and supporting indirect sales channels such as resellers, distributors, and strategic partners by developing and delivering training, tools, and resources that drive partner success and revenue growth. In this role, you will design and implement global channel enablement strategies aligned with business goals and partner needs. You will lead a team of enablement specialists and collaborate with regional channel managers to scale programs effectively. Additionally, you will oversee onboarding, training, certification, and continuous development programs for partners across all tiers. You will be responsible for developing and managing a comprehensive content roadmap including sales playbooks, competitive battle cards, product guides, and training modules. Furthermore, you will optimize the use of enablement platforms (e.g., LMS, PRM, CMS) to deliver scalable and measurable programs. Defining KPIs and using data-driven insights to refine enablement strategies and demonstrate ROI will also be a key aspect of this role. Collaboration with Sales, Marketing, Product, and Customer Success teams is essential to align messaging and ensure consistency across partner touchpoints. You will spearhead partner summits, webinars, and virtual training events to foster engagement and knowledge sharing. To be successful in this role, you should have 10-15 years of experience in channel enablement, partner marketing, or sales enablement in a B2B environment. Proven success in building and scaling global partner enablement programs, strong leadership and stakeholder management skills, and a deep understanding of partner ecosystems, sales cycles, and go-to-market strategies are required. Experience with enablement tools like Highspot, Seismic, Mindtickle, Salesforce, and PRM platforms is preferred. Excellent communication, presentation, and project management skills are essential. A Bachelor's degree is required, and an MBA or relevant certifications (e.g., Certified Sales Enablement Professional) are preferred.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Consultant in the Advisors & Consulting Services group specializing in Strategy & Transformation at Mastercard, you will have the opportunity to lead clients through impactful decision-making processes to address strategic, tactical, operational, and transformational business challenges. Your role will involve applying a diverse set of problem-solving techniques to enhance clients" overall strategy, performance, and operations. In this position, you will play a crucial role in driving client impact by providing creative input on projects across various industries and problem statements. You will collaborate with the Mastercard team to develop strategies and programs for regional and global clients, utilizing data and technology solutions to unlock client value. Building strong working relationships with client analysts/managers and acting as a trusted partner will be key aspects of your responsibilities. Additionally, you will work closely with senior project delivery consultants to identify key findings, prepare impactful presentations, and deliver recommendations to clients. Independently identifying issues in defined areas of analysis, structuring and synthesizing analysis to highlight relevant findings, leading internal and client meetings, and contributing to project management will be part of your daily tasks. You will also contribute to the firm's intellectual capital and receive mentorship from consulting leaders to support your professional growth and development. To qualify for this role, you should have an undergraduate degree and work experience in consulting, corporate strategy, business intelligence, business line management, or product management. Strong logical and structured thinking skills, affinity for numerical analysis, and proficiency in Word, Excel, and PowerPoint are essential. The ability to manage multiple tasks in a fast-paced, deadline-driven environment, effective communication skills in English and the local office language (if applicable), and eligibility to work in the country where you are applying are also required. Preferred qualifications for the role include the ability to identify problems, brainstorm solutions, and implement the best strategies. Experience in managing tasks or workstreams in a collaborative team environment with third parties and relevant industry expertise are also desirable qualities for this position.,
Posted 6 days ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
Job Description: At Hues For Him, we are dedicated to celebrating men by offering high-quality skincare and makeup products tailored to the modern needs of men. As India's pioneering men's makeup and skincare brand, we provide a curated range that seamlessly combines functionality, ease, and style, empowering men to express themselves uniquely. From daily skincare essentials to makeup for any occasion, our products are meticulously crafted to facilitate self-expression in a personalized manner. We are currently seeking a full-time, on-site Influencer Marketing Intern to join our team in Gurugram. In this role, you will be entrusted with identifying and engaging potential influencers, fostering relationships, and managing collaborations and content creation. Your responsibilities will revolve around interacting with influencers on social media platforms, overseeing communications, and contributing to the development and implementation of influencer marketing campaigns. Additionally, you will extend your support to the broader marketing team in various brand-related initiatives. To excel in this role, you should possess a profound understanding of social media channels, particularly Instagram and YouTube, along with a keen awareness of prevailing influencer marketing trends. Excellent communication skills, both written and verbal, coupled with strong interpersonal abilities are essential for establishing and nurturing influencer connections. The role also demands creative thinking, adept problem-solving skills, and preferably, prior experience in content creation or marketing. A basic familiarity with marketing tools and performance analytics is advantageous, and the capacity to work autonomously as well as collaboratively within a team environment is crucial for success. Join us at Hues For Him and be a part of our mission to redefine men's grooming and self-expression through innovative skincare and makeup solutions.,
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for developing and configuring solutions within the ServiceNow Strategic Portfolio Management (SPM) suite, implementing and optimizing modules such as Demand Management, Project/Program/Portfolio Management, Road mapping, and Time Tracking. Your role will involve collaborating with stakeholders to gather business requirements and translating them into functional/technical specifications. Leveraging ServiceNow platform capabilities to build custom applications, workflows, and automated processes will be a key aspect of your responsibilities. Additionally, you will create and maintain dashboards, reports, and Performance Analytics indicators to track portfolio KPIs. Integration of ServiceNow with external tools using REST/SOAP APIs and Integration Hub will also be part of your duties. Conducting unit testing, troubleshooting, and performance tuning for implemented solutions will be essential to ensure the efficiency of the platform. Compliance with platform best practices, governance standards, and policies is crucial. Your role will also involve providing ongoing support and enhancement of the ServiceNow SPM environment. Skills and Experience Requirements: - 5+ years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM) or PPM. - 5+ years of experience developing on the ServiceNow Platform (Glide, Client Scripts, UI Policies, Script Includes, etc.). - Experience with Agile/SAFe frameworks and related ServiceNow modules. - Strong understanding of ITSM, ITBM, and CMDB integrations as they relate to SPM. - Proven track record of working with ServiceNow Flow Designer, Automated Test Framework (ATF), and Service Portal. - Experience with custom app development, data imports, and scoped applications. - Familiarity with Performance Analytics, Dashboards, and executive reporting. Skills and Certifications: - Experience with ServiceNow Tokyo, Utah, or later versions. - ServiceNow Certified System Administrator (CSA) and ServiceNow SPM/PPM Implementation certification preferred. - ITIL v3 certification. - Excellent analytical and problem-solving skills. - Excellent verbal and written communication skills. - Strong presentation development and Customer Presentation skills. - Successful teamwork experience & demonstrated leadership abilities.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
Join us as a Business Performance Manager, Procurement at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Business Performance Manager, you should have experience with proficiency in Advanced Excel (Power Query, Pivot Tables, VBA, complex formulas), experience accessing data from BI tools such as Tableau, SAP Business Objects, or Power BI, strong analytical and problem-solving skills with a keen eye for detail, excellent communication and stakeholder management abilities, ability to work independently and manage multiple priorities in a fast-paced environment. Also, investigate and analyse data issues related to quality, lineage, controls, and authoritative source identification, execute data enrichment, validation, and transformation tasks to prepare datasets for analysis, design and build datasets for efficient data movement and processing, apply advanced analytical techniques to solve complex business problems, document data quality findings, and provide actionable recommendations for improvement, identification and analysis of business requirements to define report content and format, maintenance and updating of existing reports and dashboards to reflect changing business needs, including coordination of reporting template releases and related administrative tasks, development of robust processes and controls for collating input data and seeking signoffs as required, engagement with stakeholders as needed to ensure up-to-date data is incorporated into reporting. Desirable Skillsets / Good to have: - Experience in performance analytics or procurement. - Exposure to data analysis best practices and methodologies. Location: Noida. Purpose of the role: To implement data quality process and procedures, ensuring that data is reliable and trustworthy, then extract actionable insights from it to help the organization improve its operation and optimize resources. Accountabilities: - Investigation and analysis of data issues related to quality, lineage, controls, and authoritative source identification. - Execution of data cleansing and transformation tasks to prepare data for analysis. - Designing and building data pipelines to automate data movement and processing. - Development and application of advanced analytical techniques, including machine learning and AI, to solve complex business problems. - Documentation of data quality findings and recommendations for improvement. Assistant Vice President Expectations: To advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Consultant in the Strategy & Transformation team within the Advisors & Consulting Services group, you will play a crucial role in guiding clients through strategic decision-making processes to address a variety of business challenges. Your expertise will be instrumental in enhancing client strategies, performance, and operations through the application of diverse problem-solving techniques. In this role, your responsibilities will include providing innovative insights across different industries, contributing to the formulation of strategies and programs for both regional and global clients by utilizing data and technology solutions to unlock client value. Collaborating closely with the Mastercard team, you will gain a deep understanding of clients" needs, objectives, and potential risks, establishing yourself as a trusted partner for client analysts and managers. Furthermore, you will work alongside senior project delivery consultants to identify key insights, create compelling presentations, and deliver actionable recommendations to clients. Independently analyzing issues within your designated area of focus, you will synthesize your findings effectively and lead both internal and client meetings while contributing to project management activities. Your role will also involve enriching the firm's intellectual capital and receiving mentorship from consulting leaders to foster your professional growth and development. To excel in this position, you should hold an undergraduate degree coupled with prior experience in consulting, corporate strategy, business intelligence, business line management, or product management. Possessing logical and structured thinking abilities, along with a knack for numerical analysis, is crucial. Proficiency in Microsoft Word, Excel, and PowerPoint is essential, as is the capability to manage multiple tasks for various clients within a fast-paced, deadline-oriented environment. Effective communication skills in English and the local office language, where applicable, are required. Additionally, you should be eligible to work in the country for which you are applying and be open to obtaining travel visas as per business requirements. Preferred qualifications for this role include the ability to identify issues, brainstorm solutions, and implement optimal strategies. Experience in managing tasks within collaborative team settings, particularly with external partners, and possessing relevant industry expertise are advantageous. As a part of Mastercard, you are entrusted with the responsibility of maintaining corporate security standards. This includes adhering to information security policies, safeguarding the confidentiality and integrity of accessed information, promptly reporting any security breaches, and completing mandatory security training sessions as prescribed by Mastercard guidelines.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
patna, bihar
On-site
We are looking for a creative and enthusiastic Social Media Intern to assist our social media team in the development and execution of social media strategies. This internship will provide practical experience in social media marketing, content creation, and community management. Your responsibilities will include creating compelling social media content such as posts, stories, and reels. You will also be involved in developing content calendars and ensuring timely posting. Researching industry trends and topics to maintain up-to-date content will be a crucial part of your role. In addition, you will manage social media accounts by scheduling and posting content, as well as monitoring and responding to comments and messages. Analyzing social media metrics to provide valuable insights will also be part of your tasks. Community engagement will be another key aspect of your role, involving interactions with followers to cultivate online communities. You will contribute to the development and execution of social media campaigns aimed at increasing engagement. Collaboration with influencers and partners will also be part of your responsibilities. Other tasks will include content curation by repurposing content across various social media platforms, trend analysis to keep abreast of the latest social media trends, and collaboration with cross-functional teams to ensure alignment for maximum impact. To qualify, you should be currently enrolled in a Bachelor's degree program in Marketing, Communications, or a related field. A strong understanding of social media platforms and trends is required, along with excellent skills in writing, graphic design, and video editing. Basic knowledge of social media analytics tools is preferred. We are looking for a creative and innovative thinker who can contribute effectively to our team. Key Skills: audience segmentation, copywriting, campaign management, email marketing platforms, digital marketing, performance analytics, email marketing.,
Posted 1 week ago
5.0 - 15.0 years
144 - 240 Lacs
Remote, , India
On-site
Job Summary: We are looking for a highly skilled and analytical ServiceNow Developer with exceptional coding abilities and strong problem-solving aptitude. The ideal candidate will have a passion for clean code, platform optimization, and scalable solution design. You will be responsible for building robust, efficient, and maintainable solutions across various ServiceNow modules and applications. Key Responsibilities: Develop and enhance ServiceNow applications using best-in-class coding practices. Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer logic. Build scalable integrations using REST, SOAP, and MID Servers. Collaborate with architects and business analysts to design efficient technical solutions. Troubleshoot issues, optimize performance, and refactor legacy scripts. Maintain code quality, documentation, and adhere to governance standards. Participate in peer code reviews, solution design discussions, and sprint planning sessions. Required Skills & Experience: 5+ years of experience in ServiceNow development. Proficient in JavaScript (server and client side) and ServiceNow Glide APIs. Strong knowledge of ServiceNow platform components including Scoped Apps, ACLs, Scripted APIs, and Flow Designer. Hands-on experience with integrations (REST/SOAP), data transformations, and background jobs. Excellent problem-solving, debugging, and analytical skills. Ability to write clean, modular, and reusable code. Comfortable working independently in fast-paced environments. Preferred Qualifications: ServiceNow Certified Application Developer or related certifications. Experience in one or more modules such as ITSM, HRSD, CSM, or App Engine. Familiarity with CI/CD practices and Git-based version control. Exposure to ATF (Automated Test Framework) and DevOps tools.
Posted 1 week ago
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