Erp Support Executive

1 - 5 years

2 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

About ZipBooks

ERP, CRM, and customized software solutions

Role Overview

ERP Support Engineer

Key Responsibilities

  • Provide first-line ERP support to end users.
  • Troubleshoot functional and technical issues in ERP modules (Finance, HRMS, Inventory, Sales, Purchase, etc.).
  • Assist in ERP implementation, testing, and upgrades.
  • Coordinate with the development team for bug fixes, enhancements, and new requirements.
  • Document user issues, resolutions, and process improvements.
  • Train and support users to maximize ERP utilization.
  • Monitor ERP performance and ensure timely resolution of queries.

Required Skills & Qualifications

  • Bachelors degree in

    IT, Computer Science, Commerce, or related field

    .
  • 1–4 years of experience in

    ERP support / ERP implementation

    .
  • Knowledge of

    SQL queries / databases

    (preferred).
  • Strong analytical, problem-solving, and communication skills.
  • Exposure to ERP platforms such as

    Tally ERP, SAP B1, Oracle ERP, Microsoft Dynamics, or equivalent

    is an advantage.
  • Ability to work collaboratively in a team-oriented environment.

What We Offer

  • Competitive salary package.
  • Opportunity to work on diverse ERP projects.
  • Continuous learning and professional development.
  • Friendly and growth-oriented work culture.

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