💼 About the Role We are looking for a dedicated ERP Support Executive to strengthen our support team. You will act as the first point of contact for ERP users based in Dallas, USA, ensuring seamless user support and issue resolution. If you have excellent communication skills, a passion for problem-solving, and prior experience in ERP or IT support, this role is a perfect fit. 🔑 Key Responsibilities Serve as the first line of support for ERP users (Dallas region). Provide assistance via email, chat, and calls with professionalism and accuracy. Troubleshoot and resolve ERP-related issues at the user level. Escalate complex cases to senior/technical teams when necessary. Document all reported issues and solutions for effective tracking. Gain hands-on expertise in ERP functionalities through structured training. ✅ Requirements 1–2 years of experience in ERP support, IT support, or a related role (mandatory). Excellent English communication skills (verbal & written). Strong understanding of web applications and user support processes. Willingness to work during US business hours (night shift in India) . Problem-solving skills with a customer-first mindset. Graduate degree in IT, Computer Science, or a related field (preferred). 🎯 What We Offer Competitive salary up to ₹35,000 CTC . Structured ERP training with real-time learning opportunities. Direct exposure to international clients and global operations . Supportive work culture with opportunities for career advancement.
Company: Silverxis LLP Location: India (serving US clients) Position: Desktop & Network Engineer Key Responsibilities Network & Security Management Configure and manage SonicWall TZ470 (firmware 7.1.3) and Fortinet 80F firewalls (SD-WAN, VPN tunnels, load balancing, and security policies). Administer LAN/WAN networks, VLANs, switches/routers (Tenda) to maximize uptime and performance. Monitor network/server health with Nagios Core , implementing alerts for rapid response. Cloud & Collaboration Tools Administer Google Workspace (user provisioning, groups, policies, security, email routing). Manage email migrations (cPanel to Hostinger, domain/MX changes, forwarding) with minimal downtime. Act as Zoom Administrator , handling licenses, security, and webinar/meeting setups. Infrastructure & Communication Systems Set up and maintain complete office IT infrastructure (firewalls, routers, switches, servers, end-user systems). Configure and manage VoIP/VPBX systems for internal and external communication. Integrate biometric devices with greytHR for attendance and reporting. Perform firmware upgrades, backups, and disaster recovery testing for business continuity. Optimization & Troubleshooting Configure QoS to prioritize bandwidth for critical services (RDP, VoIP). Troubleshoot issues with RDP, DNS, email delivery, Zoom, and cloud performance . Optimize AWS workloads for cost efficiency and monitor billing usage. Security & Compliance Block unauthorized apps, VPN extensions, and malicious websites while whitelisting critical domains. Enforce IAM policies, VPN security, and access controls for both cloud and on-prem environments. Maintain detailed documentation of network and cloud setups for audits and compliance. Collaboration & Continuous Improvement Work with development, QA, and business teams to ensure smooth deployments. Implement automation and monitoring to reduce downtime and manual tasks. Mentor team members in networking, cloud, and collaboration tools. Core Skills & Tools Firewalls & Security: SonicWall TZ470, Fortinet 80F, VPN, SD-WAN, QoS. Networking: LAN/WAN, VLANs, Switches/Routers (Tenda), RDP, DNS. Cloud & Monitoring: Nagios Core, AWS (EC2, S3, VPC, IAM, CloudWatch, Route 53). Collaboration Tools: Google Workspace Admin Console, Email Migration, MX/DNS. Communication Systems: Zoom Administration, VoIP/VPBX. Other: Backup & Disaster Recovery, Biometric-HR Integration, Documentation & Compliance. Qualifications Bachelor’s degree in Computer Science, IT, or related field (preferred). 3–5 years of experience in IT infrastructure, networking, and cloud management. Strong expertise in firewalls, cloud platforms, and collaboration tools . Excellent problem-solving, documentation, and communication skills. Ability to work independently and collaborate with global teams .
Job Description: Manual/Automation Tester Position Overview We are seeking a detail-oriented Manual/Automation Tester to join our Quality Assurance (QA) team. The ideal candidate will be responsible for ensuring the quality, reliability, and usability of our applications through comprehensive manual/automation testing. You will collaborate closely with developers, product managers, and business analysts to identify issues, validate features, and ensure smooth product releases. Key Responsibilities Review and analyze business requirements, specifications, and technical documents. Design, develop, and execute detailed test cases, test plans, and test scenarios . Perform functional, regression, smoke, sanity, integration, and UAT testing . Identify, log, and track software defects using tools like JIRA, or similar . Work closely with developers to replicate, troubleshoot, and resolve issues. Ensure test coverage and maintain detailed documentation of test results. Provide feedback on usability, performance, and system stability. Participate in Agile/Scrum ceremonies and contribute to QA best practices. Required Skills & Qualifications Bachelor’s degree in Computer Science, IT, MCA or related field (or equivalent experience). 3–6 years of experience as a Manual/Automation Tester or QA Analyst. Strong understanding of the Software Development Life Cycle (SDLC) and QA methodologies . Hands-on experience with test case management tools (e.g., TestRail, Zephyr). Familiarity with defect tracking tools (e.g., JIRA, Bugzilla, Mantis). Familiar with API testing and tools like Postman, SoapUI . Basic knowledge of SQL for database validation. Ability to understand and test web, mobile, and API-based applications . Excellent analytical skills, attention to detail, and problem-solving ability. Good communication skills and ability to work in a collaborative environment. Preferred Skills Exposure to automation tools (Selenium, Postman, etc.) is a plus. Knowledge of API testing and tools like Postman, SoapUI . Experience working in Agile/Scrum development environments . ISTQB or equivalent certification will be an advantage. Job Type Full-time Location: Ahmedabad
ob Title: Social Media Manager Company: SilverXis Location: Onsite (Ahmedabad) Compensation: Up to ₹10 LPA CTC Work Hours: 11:00 AM – 8:00 PM IST (must be available for meetings with US clients during EST hours when required) Joining: Immediate (within 1 week preferred) About the Role SilverXis is looking for a highly skilled and proactive Social Media Manager to lead social media strategies for both our brand and multiple US-based clients . This role demands creativity, strategic planning, hands-on content management, and excellent client communication skills. The ideal candidate will have a proven track record in managing diverse brands, driving engagement, and staying ahead of global social media trends. Key Responsibilities Strategy & Campaign Planning Design and execute social media strategies for multiple brands across industries. Build and manage a content calendar aligned with business and client objectives. Research competitors and trends to optimize content performance and engagement. Content & Community Management Coordinate with in-house designers for compelling visuals; create copy tailored to US audiences. Oversee daily posting, engagement, and community interaction across LinkedIn, Instagram, Facebook, X/Twitter, and other platforms. Identify and implement new trends, AI tools, and innovative approaches to boost organic reach and brand visibility. Campaign Execution & Analytics Manage paid and organic campaigns for awareness, engagement, and lead generation. Track KPIs, prepare performance reports , and recommend improvements. Client Collaboration Work closely with US-based clients , understanding their voice, business goals, and cultural nuances. Participate in strategy calls and provide timely updates and recommendations. Required Qualifications Experience: 3–4 years of core social media management (agency or multi-brand exposure preferred). Proven track record of creating and executing social media strategies that drive engagement and results. Exposure to US-based clients or international markets is a strong plus. Proficiency in Canva, Meta Business Suite, and other social media management tools . Strong understanding of analytics and performance tracking tools. Excellent communication skills (written and verbal) with the ability to adapt to US client needs. Ability to work independently, proactively, and handle multiple brands simultaneously . Preferred Skills Basic knowledge of graphic design tools (while a designer will be available). Understanding of paid social campaigns (Facebook/Instagram/LinkedIn Ads). Awareness of SEO fundamentals for social content optimization. Familiarity with AI tools for social media (content creation, scheduling, trend monitoring). Work Model Primarily remote ; hybrid when needed for training or collaboration at our Infocity, Gandhinagar office. Must be flexible to attend meetings with US clients during EST hours . Why Join SilverXis Work with diverse US-based brands and gain global exposure. Be part of a dynamic, growth-driven team that values creativity and innovation. Opportunity to shape strategies and implement the latest tools and trends in social media.
Position: React Developer Location: Onsite (Ahmedabad) Shift Timing: 7:00 PM IST – 04:00 AM IST (US Shift) Experience Required : 5+ years About the Role We are looking for a passionate React Developer to join our team for a compliance-driven project. The ideal candidate should have hands-on experience with React.js, strong problem-solving skills, and excellent communication in English. The role requires working closely with international stakeholders in a US shift. Responsibilities ● Develop, maintain, and enhance front-end applications using React.js and related libraries. ● Ensure compliance with project-specific security and regulatory guidelines. ● Collaborate with backend developers, UI/UX designers, and QA teams to deliver high-quality solutions. ● Write clean, scalable, and well-documented code following best practices. ● Participate in code reviews, testing, and debugging to ensure robust performance. ● Communicate effectively with team members and stakeholders across different time zones. Requirements ● Minimum 5 year of hands-on experience in React.js development. ● Proficiency in JavaScript (ES6+), HTML5, CSS3, and modern front-end frameworks. ● Familiarity with Redux, React Hooks, REST APIs, JSON. ● Basic understanding of Git version control. ● Exposure to compliance or security-based projects is a plus. ● Strong problem-solving skills and ability to work independently. ● Excellent English communication skills (verbal & written). ● Comfortable working in the US shift (3 PM – 12 AM IST).
Job Title: Social Media Manager Location: Ahmedabad / Remote (Hybrid when required) Job Type: Full-Time Work Hours: 11:00 AM – 8:00 PM IST (must be available for meetings with US clients during EST hours when required) Experience: 3–6 Years Joining: Immediate or within 1 week Compensation: Up to ₹10 LPA (non-negotiable) Role Overview We are looking for a proactive and highly skilled Social Media Manager to lead end-to-end social media strategy, execution, and performance for both our internal brands and US-based clients. This role requires a strong balance of strategic thinking, creative direction, and hands-on management , along with the ability to communicate effectively with international clients. Key Responsibilities Strategy & Planning Develop and execute monthly social media marketing strategies that drive brand awareness, audience engagement, and growth across multiple platforms. Plan and maintain content calendars for various brands, ensuring consistency in voice, tone, and messaging. Research trends, competitors, and audience insights to optimize strategies and performance. Content Management & Creative Direction Oversee the creation of engaging posts, reels, videos, and interactive content aligned with each brand’s identity. Collaborate with in-house designers to ensure high-quality visuals and maintain strong visual branding. Draft impactful copy and content that resonates with US audiences (both B2B and B2C). Campaign Management & Reporting Manage paid and organic campaigns to meet engagement and conversion KPIs. Track and analyze performance metrics (reach, engagement, CTR, conversions) to optimize results. Present monthly performance reports with actionable insights. Client Communication & Coordination Act as the primary social media point of contact for US-based clients , ensuring timely communication and project updates. Lead strategy calls, performance reviews, and provide recommendations to improve client social presence. Build and maintain strong client relationships with professionalism and accountability. Trend Monitoring & Innovation Stay ahead of social media trends, algorithms, and emerging tools (AI tools, automation, analytics). Proactively suggest new ideas, formats, and tools to keep brand content fresh and impactful. Required Qualifications 3–6 years of hands-on social media management (agency or multi-brand experience preferred). Proven experience managing end-to-end social media for US-based clients (or international markets with a strong US focus). Ability to plan, execute, and optimize campaigns across platforms: Facebook, Instagram, TikTok, LinkedIn, YouTube, Pinterest, X (Twitter). Proficiency in Meta Business Suite , scheduling tools (Buffer, Hootsuite, Later, etc.), and social media analytics. Strong copywriting skills with an understanding of US market tone and audience preferences. Experience collaborating with design teams; basic design knowledge (Canva, Photoshop) is a plus. Strong organizational skills with the ability to handle multiple brands and projects simultaneously . Excellent written and verbal English communication, capable of working directly with US clients. Self-driven, reliable, and able to meet deadlines without constant follow-up. Nice to Have Experience working with social media influencers and partnerships. Exposure to international markets beyond the US (e.g., Australia, UAE, Singapore). Basic understanding of paid advertising (Meta/Instagram/LinkedIn Ads). Work Model Remote / Hybrid: Primarily remote, but must be open to attend training or meetings at our Ahmedabad (Infocity, Gandhinagar) office when required. Must be flexible to join virtual meetings with US clients during EST hours when scheduled. Why Join SilverXis Manage diverse US-based brands and gain global exposure . Be part of a fast-growing, forward-thinking company that leverages AI tools and social media innovation . Opportunity to own strategy, creativity, and execution while working with international clients. Collaborative culture that values initiative, growth, and accountability .
Company: SilverXis Location: Ahmedabad Job Type: Full-Time (Onsite – No Work From Home) Work Hours: 11:00 AM – 8:00 PM IST Joining: Immediate (within 1 week preferred) Compensation: Maximum 9 LPA About the Role SilverXis is seeking a strategic, creative, and detail-oriented Content Writer – Head to lead our content creation efforts for both internal and international (primarily US-based) clients . The ideal candidate is someone who not only writes but strategies, edits, mentors writers, and ensures quality content delivery across multiple platforms . This is a full-time, office-based position for candidates passionate about storytelling, brand communication, and creating impact digital narratives. Key Responsibilities 1. Strategy & Leadership Lead and manage the content writing team , ensuring consistency in tone, quality, and messaging across projects. Develop and implement content strategies aligned with brand goals and international client objectives. Collaborate with marketing, design, and social media teams to create cohesive brand communication. 2. Content Development Write, review, and edit high-quality content for websites, blogs, email campaigns, social media, landing pages, and marketing materials. Ensure all content is SEO-optimized , accurate, and tailored for US audiences. Adapt writing style and tone based on brand voice and audience needs (B2B/B2C). 3. Client Communication Interact directly with international clients (especially US-based) to understand their brand story, tone, and content expectations. Present drafts, strategies, and reports to clients with confidence and clarity. Incorporate client feedback while maintaining brand integrity and messaging quality. 4. Quality & Analytics Establish content quality guidelines and review workflows for writers and editors. Use tools like Grammarly, Hemingway, and SurferSEO to ensure editorial excellence. Monitor engagement and content performance metrics, adjusting strategy as needed. 5. Team Development Mentor and guide junior writers, editors, and interns. Conduct regular training sessions to enhance team writing skills and keep them updated with evolving trends, AI tools, and SEO best practices. Required Qualifications Experience: 5–8 years of professional content writing experience with at least 2 years in a leadership or senior content management role . Proven experience working with international or US-based clients . Strong command of written and spoken English with the ability to write for global audiences. Deep understanding of digital marketing, SEO writing, and content strategy . Proficiency in tools such as Grammarly, SurferSEO, SEMrush, Google Docs, and AI-assisted writing tools . Ability to manage multiple projects and deadlines with attention to detail. Excellent communication and interpersonal skills to collaborate across departments. Preferred Skills Exposure to B2B SaaS, technology, or service-based industries . Experience integrating AI tools (ChatGPT, Jasper, Copy.ai, etc.) into content workflows. Knowledge of keyword strategy, content analytics, and reporting. Prior experience in agency or multi-client environments . Work Model Onsite (No Remote Option) – based at Infocity, Gandhinagar, Ahmedabad . Work Hours: 11:00 AM – 8:00 PM IST . Must be flexible to attend occasional virtual meetings with international clients (US EST time zone) when required. Why Join SilverXis Opportunity to lead a high-performing content team and work with global brands. Exposure to international markets and diverse industries . A culture that values creativity, innovation, and accountability. Work alongside a collaborative team focused on delivering excellence.
Job Title: Social Media Manager Location: Ahmedabad / Remote (Hybrid when required) Job Type: Full-Time Work Hours: 11:00 AM – 8:00 PM IST (must be available for meetings with US clients during EST hours when required) Experience: 3–6 Years Joining: Immediate or within 1 week Compensation: Up to ₹10 LPA (non-negotiable) Role Overview We are looking for a proactive and highly skilled Social Media Manager to lead end-to-end social media strategy, execution, and performance for both our internal brands and US-based clients. This role requires a strong balance of strategic thinking, creative direction, and hands-on management , along with the ability to communicate effectively with international clients. Key Responsibilities Strategy & Planning Develop and execute monthly social media marketing strategies that drive brand awareness, audience engagement, and growth across multiple platforms. Plan and maintain content calendars for various brands, ensuring consistency in voice, tone, and messaging. Research trends, competitors, and audience insights to optimize strategies and performance. Content Management & Creative Direction Oversee the creation of engaging posts, reels, videos, and interactive content aligned with each brand’s identity. Collaborate with in-house designers to ensure high-quality visuals and maintain strong visual branding. Draft impactful copy and content that resonates with US audiences (both B2B and B2C). Campaign Management & Reporting Manage paid and organic campaigns to meet engagement and conversion KPIs. Track and analyze performance metrics (reach, engagement, CTR, conversions) to optimize results. Present monthly performance reports with actionable insights. Client Communication & Coordination Act as the primary social media point of contact for US-based clients , ensuring timely communication and project updates. Lead strategy calls, performance reviews, and provide recommendations to improve client social presence. Build and maintain strong client relationships with professionalism and accountability. Trend Monitoring & Innovation Stay ahead of social media trends, algorithms, and emerging tools (AI tools, automation, analytics). Proactively suggest new ideas, formats, and tools to keep brand content fresh and impactful. Required Qualifications 3–6 years of hands-on social media management (agency or multi-brand experience preferred). Proven experience managing end-to-end social media for US-based clients (or international markets with a strong US focus). Ability to plan, execute, and optimize campaigns across platforms: Facebook, Instagram, TikTok, LinkedIn, YouTube, Pinterest, X (Twitter). Proficiency in Meta Business Suite , scheduling tools (Buffer, Hootsuite, Later, etc.), and social media analytics. Strong copywriting skills with an understanding of US market tone and audience preferences. Experience collaborating with design teams; basic design knowledge (Canva, Photoshop) is a plus. Strong organizational skills with the ability to handle multiple brands and projects simultaneously . Excellent written and verbal English communication, capable of working directly with US clients. Self-driven, reliable, and able to meet deadlines without constant follow-up. Nice to Have Experience working with social media influencers and partnerships. Exposure to international markets beyond the US (e.g., Australia, UAE, Singapore). Basic understanding of paid advertising (Meta/Instagram/LinkedIn Ads). Work Model Remote / Hybrid: Primarily remote, but must be open to attend training or meetings at our Ahmedabad (Infocity, Gandhinagar) office when required. Must be flexible to join virtual meetings with US clients during EST hours when scheduled. Why Join SilverXis Manage diverse US-based brands and gain global exposure . Be part of a fast-growing, forward-thinking company that leverages AI tools and social media innovation . Opportunity to own strategy, creativity, and execution while working with international clients. Collaborative culture that values initiative, growth, and accountability .
Job Title: ERP Support Executive (Night Shift) Company: Kriyan Infotech Location: Block-A, Navratna Corporate Park, 201-202, Ambli Rd, Ashok Vatika, Ahmedabad, Gujarat 380058 Vacancies: 2 Employment Type: Full-time | Immediate Joining About the Role Kriyan Infotech is looking for motivated and skilled ERP Support Executives to join our dynamic and growing team. This is a direct client profile , requiring excellent English communication skills and a strong ability to handle client interactions during night shifts . Key Responsibilities Provide technical and functional support for ERP systems to international clients. Troubleshoot user issues and ensure timely resolution. Coordinate with the development team for bug fixes or system enhancements. Document and maintain support logs, client communications, and issue resolutions. Deliver prompt, courteous, and professional service to all clients. Requirements Experience: Minimum 1 year in ERP support, technical support, or a similar customer-facing IT role. Communication: Excellent English verbal and written communication is mandatory . Shift: Night Shift (Mandatory). Location: On-site – Ahmedabad (Navratna Corporate Park). Availability: Immediate joiners preferred. Compensation 💰 Up to ₹35,000 Take Home per month (based on experience and performance). Why Join Kriyan Infotech? Be part of a wonderful, growing team . Work directly with international clients and cutting-edge ERP systems. Opportunities for career advancement in a supportive work culture. How to Apply 📧 Send your updated CV to hr@kriyaninfotech.com (Immediate joiners will be given priority.)
Company: SilverXis Location: Ahmedabad Job Type: Full-Time (Onsite – No Work From Home) Work Hours: 11:00 AM – 8:00 PM IST Joining: Immediate (within 1 week preferred) Compensation: Maximum 9 LPA About the Role SilverXis is seeking a strategic, creative, and detail-oriented Content Writer – Head to lead our content creation efforts for both internal and international (primarily US-based) clients . The ideal candidate is someone who not only writes but strategies, edits, mentors writers, and ensures quality content delivery across multiple platforms . This is a full-time, office-based position for candidates passionate about storytelling, brand communication, and creating impact digital narratives. Key Responsibilities 1. Strategy & Leadership Lead and manage the content writing team , ensuring consistency in tone, quality, and messaging across projects. Develop and implement content strategies aligned with brand goals and international client objectives. Collaborate with marketing, design, and social media teams to create cohesive brand communication. 2. Content Development Write, review, and edit high-quality content for websites, blogs, email campaigns, social media, landing pages, and marketing materials. Ensure all content is SEO-optimized , accurate, and tailored for US audiences. Adapt writing style and tone based on brand voice and audience needs (B2B/B2C). 3. Client Communication Interact directly with international clients (especially US-based) to understand their brand story, tone, and content expectations. Present drafts, strategies, and reports to clients with confidence and clarity. Incorporate client feedback while maintaining brand integrity and messaging quality. 4. Quality & Analytics Establish content quality guidelines and review workflows for writers and editors. Use tools like Grammarly, Hemingway, and SurferSEO to ensure editorial excellence. Monitor engagement and content performance metrics, adjusting strategy as needed. 5. Team Development Mentor and guide junior writers, editors, and interns. Conduct regular training sessions to enhance team writing skills and keep them updated with evolving trends, AI tools, and SEO best practices. Required Qualifications Experience: 5–8 years of professional content writing experience with at least 2 years in a leadership or senior content management role . Proven experience working with international or US-based clients . Strong command of written and spoken English with the ability to write for global audiences. Deep understanding of digital marketing, SEO writing, and content strategy . Proficiency in tools such as Grammarly, SurferSEO, SEMrush, Google Docs, and AI-assisted writing tools . Ability to manage multiple projects and deadlines with attention to detail. Excellent communication and interpersonal skills to collaborate across departments. Preferred Skills Exposure to B2B SaaS, technology, or service-based industries . Experience integrating AI tools (ChatGPT, Jasper, Copy.ai, etc.) into content workflows. Knowledge of keyword strategy, content analytics, and reporting. Prior experience in agency or multi-client environments . Work Model Onsite (No Remote Option) – based at Infocity, Gandhinagar, Ahmedabad . Work Hours: 11:00 AM – 8:00 PM IST . Must be flexible to attend occasional virtual meetings with international clients (US EST time zone) when required. Why Join SilverXis Opportunity to lead a high-performing content team and work with global brands. Exposure to international markets and diverse industries . A culture that values creativity, innovation, and accountability. Work alongside a collaborative team focused on delivering excellence.
Location: Ahmedabad, India (Work from Office) Shift: US Hours – CST Time Zone (Night Shift India Time) Employment Type: Full-Time Salary: Up to ₹40,000 Take Home Join: Immediate About the Role We are hiring experienced professionals to support our US-based operations — covering both ERP user support and front desk / patient coordination . If you have excellent English communication skills, strong organizational abilities, and are comfortable working night shifts, this is a great opportunity to build an international career in technical or healthcare operations support . Key Responsibilities Front Desk & Patient Communication Act as the first point of contact for patients via phone, email, or video calls. Schedule, confirm, or reschedule appointments and manage cancellations. Handle inquiries with professionalism, empathy, and confidentiality. Maintain a positive and service-oriented tone with patients and staff. Administrative & Coordination Tasks Update and maintain patient or client records (EHR/ERP systems). Verify insurance coverage or assist with billing/claims when required. Coordinate daily schedules and workflows with US-based teams. Manage data entry, reports, and reminders. Support billing coordination and follow-ups. ERP / Technical Support Serve as the first contact for ERP users in the US region. Provide user-level troubleshooting and resolve issues via chat, email, or call. Escalate technical or complex issues to senior support when needed. Maintain accurate documentation of user issues and resolutions. Qualifications Education: Bachelor’s degree preferred (IT, Healthcare, Business, or related). Experience: Minimum 2–3 years in ERP support, medical administration, or customer service (international exposure preferred). Communication: Excellent spoken and written English. Technical Skills: Proficiency in Microsoft Office / Google Workspace. Familiarity with EHR/ERP systems (WebPT, Clinicient, JaneApp, or similar). Comfortable with VoIP tools (Zoom, RingCentral, etc.). Attributes: Reliable, patient-focused, detail-oriented, and self-motivated. Shift: Comfortable working US business hours (night shift India time). Benefits Competitive salary up to ₹40,000 take home. Hands-on training in ERP/EHR systems. Opportunity to work with international teams. Supportive environment with career growth potential.
Location: Ahmedabad – India Working Hours: Night Shift - US Hours (CST Time Zone) Employment Type: Full-time Key Responsibilities: POS System & IT Support Monitor, maintain, and troubleshoot POS systems, terminals, and peripheral devices (printers, scanners, cash drawers, etc.). Provide real-time remote support to stores or restaurant staff during US operating hours. Install and configure POS updates, software patches, and firmware upgrades. Support POS integration with accounting, reporting, or inventory systems. Troubleshoot hardware, network, and connectivity issues promptly to minimize downtime. System Administration Manage user accounts, access permissions, and system credentials. Perform system backups, routine maintenance, and data recovery when needed. Monitor network health, server performance, and device uptime. Maintain IT asset logs and documentation of configurations and processes. Inventory Management & Maintenance Update and maintain inventory databases in the POS system. Add or modify product details, pricing, categories, and barcodes as needed. Reconcile inventory reports and ensure data accuracy across systems. Support stock tracking, item adjustments, and periodic audits. Coordinate with US teams for receiving, transfers, or new product setups. Monitor and ensure timely maintenance of IT hardware and store equipment. Administrative & Reporting Tasks Maintain daily activity logs, issue reports, and resolution summaries. Assist in preparing performance and usage reports for management review. Track open support tickets and follow up to ensure closure. Coordinate with vendors and US-based teams for repairs, replacements, and service requests. Perform other administrative duties as assigned, including document updates, scheduling maintenance windows, or assisting with special projects. Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience: 2–4 years in system administration, IT support, or POS system management (restaurant or retail experience preferred). Technical Skills: Hands-on experience with POS platforms (Toast, Clover, Square, NCR, Lightspeed, or similar). Proficiency in Windows, networking, and remote access tools. Familiarity with inventory systems and data entry accuracy. Experience with ticketing tools such as Zendesk, Freshdesk, or Jira. Soft Skills: Excellent English communication (written and spoken). Detail-oriented with strong organizational and multitasking abilities. Analytical mindset with a proactive approach to problem-solving. Reliable, punctual, and comfortable working US night shifts.
Location: Ahmedabad (Work from Office) Shift: Night Shift (US Hours) Take Home Salary: ₹35,000 – ₹38,000 per month Employment Type: Full-Time About the Role: We are looking for a Customer Support Engineer – US Process with strong technical knowledge and exceptional communication skills to provide end-to-end support for our US-based clients . The ideal candidate will have a solid understanding of Object-Oriented Design (OOD) principles, system fundamentals, and the ability to troubleshoot and resolve technical issues effectively while maintaining excellent client communication. This is a client-facing, night-shift, on-site role based in Ahmedabad . Key Responsibilities: Serve as the primary point of contact for US clients , delivering timely and professional technical support. Diagnose and resolve issues related to software, systems, or applications using a logical, structured approach. Apply object-oriented design and system knowledge to identify root causes and recommend effective solutions. Communicate effectively with clients via phone, email, or remote sessions, ensuring clarity and professionalism. Document client interactions, resolutions, and technical findings accurately. Collaborate with internal teams to ensure prompt and high-quality resolution of escalated issues. Adhere to SLAs and ensure a consistently high level of customer satisfaction. Required Skills & Experience: Excellent verbal and written English communication – must be fluent and confident in handling US clients. Strong understanding of object-oriented design (OOD) and system-level concepts. 1–3 years of experience in technical or customer support roles, preferably in an international (US) process. Good analytical, problem-solving, and multitasking abilities. Basic knowledge of networking, databases (SQL), and operating systems (Windows/Linux) . Strong customer service orientation and the ability to stay calm under pressure. Comfortable working in night shifts (US time zone) . Based in or willing to relocate to Ahmedabad . Educational Qualification: Bachelor’s Degree in Computer Science, Information Technology, or a related discipline. Additional certifications (e.g., ITIL, CompTIA, or Microsoft) are a plus. Why Join Us? Work directly with US enterprise clients in a professional, high-impact role. Gain exposure to global support practices and system-level troubleshooting. Competitive compensation and stable on-site opportunity. Supportive team environment with opportunities for skill enhancement and career growth.
Location: Ahmedabad India Working Hours: Night Shift - US Hours (CST Time Zone) Employment Type: Full-time Key Responsibilities: POS System & IT Support Monitor, maintain, and troubleshoot POS systems, terminals, and peripheral devices (printers, scanners, cash drawers, etc.). Provide real-time remote support to stores or restaurant staff during US operating hours. Install and configure POS updates, software patches, and firmware upgrades. Support POS integration with accounting, reporting, or inventory systems. Troubleshoot hardware, network, and connectivity issues promptly to minimize downtime. System Administration Manage user accounts, access permissions, and system credentials. Perform system backups, routine maintenance, and data recovery when needed. Monitor network health, server performance, and device uptime. Maintain IT asset logs and documentation of configurations and processes. Inventory Management & Maintenance Update and maintain inventory databases in the POS system. Add or modify product details, pricing, categories, and barcodes as needed. Reconcile inventory reports and ensure data accuracy across systems. Support stock tracking, item adjustments, and periodic audits. Coordinate with US teams for receiving, transfers, or new product setups. Monitor and ensure timely maintenance of IT hardware and store equipment. Administrative & Reporting Tasks Maintain daily activity logs, issue reports, and resolution summaries. Assist in preparing performance and usage reports for management review. Track open support tickets and follow up to ensure closure. Coordinate with vendors and US-based teams for repairs, replacements, and service requests. Perform other administrative duties as assigned, including document updates, scheduling maintenance windows, or assisting with special projects. Qualifications: Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: 24 years in system administration, IT support, or POS system management (restaurant or retail experience preferred). Technical Skills: Hands-on experience with POS platforms (Toast, Clover, Square, NCR, Lightspeed, or similar). Proficiency in Windows, networking, and remote access tools. Familiarity with inventory systems and data entry accuracy. Experience with ticketing tools such as Zendesk, Freshdesk, or Jira. Soft Skills: Excellent English communication (written and spoken). Detail-oriented with strong organizational and multitasking abilities. Analytical mindset with a proactive approach to problem-solving. Reliable, punctual, and comfortable working US night shifts.
As a Customer Support Engineer for the US Process role based in Ahmedabad, your primary responsibility will be to provide end-to-end technical support to US-based clients. You will be the main point of contact for clients, diagnosing and resolving technical issues while maintaining excellent communication. Your key responsibilities include: - Serving as the primary point of contact for US clients, delivering timely and professional technical support. - Diagnosing and resolving issues related to software, systems, or applications using a logical, structured approach. - Applying object-oriented design and system knowledge to identify root causes and recommend effective solutions. - Communicating effectively with clients via phone, email, or remote sessions, ensuring clarity and professionalism. - Documenting client interactions, resolutions, and technical findings accurately. - Collaborating with internal teams to ensure prompt and high-quality resolution of escalated issues. - Adhering to SLAs and ensuring a consistently high level of customer satisfaction. To excel in this role, you should possess: - Excellent verbal and written English communication skills to handle US clients effectively. - Strong understanding of object-oriented design (OOD) and system-level concepts. - 1-3 years of experience in technical or customer support roles, preferably in an international (US) process. - Good analytical, problem-solving, and multitasking abilities. - Basic knowledge of networking, databases (SQL), and operating systems (Windows/Linux). - Strong customer service orientation and the ability to work calmly under pressure. - Comfortable working in night shifts (US time zone). Educational Qualifications: - Bachelors Degree in Computer Science, Information Technology, or a related discipline. - Additional certifications like ITIL, CompTIA, or Microsoft will be a plus. In addition to the challenging role, you will have the opportunity to: - Work directly with US enterprise clients in a professional, high-impact role. - Gain exposure to global support practices and system-level troubleshooting. - Enjoy competitive compensation and a stable on-site opportunity. - Be part of a supportive team environment with opportunities for skill enhancement and career growth.,
About the Company: At Kriyan Infotech , we are a dynamic and fast-growing technology solutions provider, delivering innovative IT services across diverse domains. We believe in building strong teams that create lasting impact. To support our expanding hiring needs, we are looking for an energetic and skilled Junior IT Recruiter who can help us attract and onboard top technical talent efficiently. Role Overview: We are seeking a Junior IT Recruiter with excellent communication skills, a strong understanding of IT recruitment processes , and the ability to manage multiple open positions simultaneously. The ideal candidate should be passionate about talent acquisition, familiar with Boolean searches , OOD (Object-Oriented Design) hiring practices , and capable of handling 6–7 active positions at a time . This role offers an exciting opportunity to grow within a fast-paced and collaborative environment, with performance-based incentives for every successful closure. Key Responsibilities: Handle end-to-end recruitment for IT positions – from sourcing and screening to offer negotiation and onboarding. Manage 6–7 open positions simultaneously with consistent follow-ups and timely closures. Source candidates using Boolean search techniques , job portals, professional networks, and social media platforms (LinkedIn, Naukri, etc.). Understand and evaluate technical skills related to OOD concepts , programming languages, frameworks, and software development roles. Coordinate and schedule interviews between candidates and hiring managers. Maintain candidate pipelines, recruitment trackers, and databases efficiently. Build and maintain a strong professional network within the IT talent community. Provide an excellent candidate experience throughout the hiring process. Achieve monthly and quarterly hiring targets while maintaining quality. Required Skills & Qualifications: Excellent English communication skills – verbal and written. 1–2 years of experience in IT recruitment (agency or corporate). Solid understanding of technical roles and skills (e.g., developers, testers, cloud engineers, analysts, etc.). Proficiency in Boolean search , LinkedIn sourcing, and candidate engagement strategies. Knowledge of OOD (Object-Oriented Design) concepts and technical screening basics. Strong organizational and multitasking abilities. Goal-driven, self-motivated, and able to work under minimal supervision. Bachelor’s degree in HR, Computer Science, or a related field preferred. What We Offer: Fixed salary of ₹35,000 per month . Attractive incentive for each successful closure. Opportunity to work with cutting-edge technology teams and global clients. Supportive environment with professional growth opportunities. Exposure to strategic and full-cycle IT recruitment . Join Us If You: ✅ Love connecting people with opportunities. ✅ Thrive in a fast-paced, results-oriented environment. ✅ Have a wide network and hunger to grow as an IT recruitment specialist.
Job Description: Bench Sales Recruiter Position: Bench Sales Recruiter (Immediate joiner) Experience Level: 5+ Years and above Location: Cyber Towers, Madhapur – Hyderabad ( Day 1 On-Site ) Work Timings: Purely Night Shifts (7:00 PM IST – 4:00 AM IST) Salary: Best in the Market and DOE Benefits: PF, Insurance, Attractive Incentive Structure, Performance Bonus, Rewards & Recognitions About the Role We are looking for an experienced Bench Sales Recruiter with a proven track record in US IT Staffing. The ideal candidate should have strong expertise in marketing bench consultants, building vendor relationships, and working on contract/full-time requirements with Tier-1 vendors and direct clients. Key Responsibilities Market bench consultants (CPT, OPT EAD, H1B, H1B Transfer, GC, and US Citizens) effectively to potential clients and vendors. Maintain an active and updated bench list for smooth placements. Develop and maintain strong relationships with Tier-1 vendors, clients, and prime vendors to get maximum requirements. Constantly explore new areas of the market to generate fresh business opportunities. Create and maintain a detailed vendor database – categorized by client and region. Negotiate rates with vendors and clients to ensure maximum profitability. Ensure timely submissions and follow-ups to close positions quickly. Provide regular updates to management regarding market trends, opportunities, and consultant pipelines. Required Skills & Qualifications Minimum 5+ years of experience in Bench Sales recruiting within US IT Staffing. Strong knowledge of US work authorizations (CPT, OPT, H1B, H1B Transfer, GC, USC). Proven ability to market bench candidates to Tier-1 vendors and direct clients. Strong networking and relationship-building skills. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and deliver results in a night shift environment . What We Offer Competitive salary (Best in Market, DOE). PF & Insurance benefits. Attractive incentive structure with Performance Bonus + Rewards & Recognitions . Growth-oriented work culture with opportunities to excel
🎨 Job Title: UI/UX Designer Company: SilverXis Location: Ahmedabad (On-site) Shift: Night Shift / US Shift Experience: 6–10 years Salary: Up to ₹12–13 LPA (As per experience and skill) Notice Period: Immediate to 30 days Position Overview We are seeking a talented and experienced UI/UX Designer to join our design team. The ideal candidate will have a strong portfolio demonstrating expertise in user research, wireframing, prototyping, and high-fidelity design. You’ll collaborate with product managers and developers to craft intuitive and visually appealing user interfaces for global clients, working during the US shift . Key Responsibilities Design user interfaces and experiences for web and mobile applications. Conduct user research , persona development , and journey mapping to understand user needs. Create wireframes , interactive prototypes , and high-fidelity mockups using design tools like Figma , Adobe XD , or Sketch . Collaborate with developers to ensure design feasibility and smooth implementation. Conduct usability testing and gather feedback to refine designs. Ensure consistency in design standards, color palettes, typography, and brand identity. Communicate effectively with international clients and internal stakeholders. Required Skills & Qualifications Bachelor’s degree in Design, HCI, Computer Science, or related field. 6–10 years of proven experience in UI/UX design. Strong command of Figma , Adobe XD , Sketch , and InVision . Deep understanding of user-centered design (UCD) principles. Experience with responsive and adaptive design techniques. Excellent communication and collaboration skills — must be fluent in English for global client interactions. Portfolio showcasing innovative and user-friendly design solutions. Preferred Skills Experience with front-end technologies (HTML, CSS, JavaScript) for better design-to-development collaboration. Familiarity with design systems , accessibility standards , and UX analytics tools . Understanding of Agile/Scrum workflows. Why Join SilverXis? Opportunity to design for global clients and diverse industries. Competitive compensation and a creative, growth-driven culture. Exposure to emerging design trends and cutting-edge tools. Collaborative environment where innovation and ideas are valued.
Job Title: Graphic Designer Company: SilverXis Location: Ahmedabad (On-site) Shift: Night Shift / US Shift Experience: 6–10 years Salary: Up to ₹12–13 LPA (As per experience and skill) Notice Period: Immediate to 30 days About SilverXis SilverXis is a global technology and creative solutions company dedicated to delivering innovative digital experiences. We blend creativity, design, and technology to help clients communicate their vision effectively. At SilverXis, we value originality, attention to detail, and a passion for excellence. Position Overview We are looking for a highly creative and experienced Graphic Designer with exceptional design sense and strong communication skills to join our creative team. The ideal candidate should be able to conceptualize and create visually stunning graphics that align with brand strategies and project goals. This role operates during the US shift and requires close collaboration with international teams. Key Responsibilities Create high-quality visual designs, including marketing collateral, social media graphics, web layouts, presentations, and branding materials. Collaborate with marketing, product, and design teams to ensure creative consistency across projects. Translate business requirements and ideas into visually appealing concepts. Design for both print and digital platforms with a keen sense of aesthetics and attention to detail. Manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment. Maintain brand identity and visual consistency across all creative assets. Stay updated with design trends, tools, and best practices in visual communication. Required Skills & Qualifications Bachelor’s degree in Graphic Design, Fine Arts, or related field. 6–10 years of experience in professional graphic design. Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) or equivalent tools. Strong understanding of typography, color theory, composition, and layout design. Excellent communication and presentation skills — ability to explain design ideas clearly. Detail-oriented, creative thinker with the ability to adapt styles to different brand identities. Experience working with international clients or US-based teams is a plus. Preferred Skills Knowledge of UI/UX fundamentals and web design best practices. Familiarity with Figma , Sketch , or Adobe XD . Basic understanding of motion graphics and video editing tools . Why Join SilverXis? Work with global teams in a creative and collaborative environment. Competitive salary with performance-based growth. Opportunity to lead and mentor junior designers. Exposure to international design standards and projects.