Erp Support Executive

2 - 4 years

3 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Support the finance team in data migration from Tally to Microsoft Dynamics

  • Ability to do reconciliations between two ERPs independently

  • Provide first-level functional support to ERP users across departments.

  • Troubleshoot user issues related to modules such as Finance, HR, Inventory, Procurement, Sales, Production, etc.

  • Log, track, and resolve issues using helpdesk/ticketing systems.

  • Coordinate with ERP vendors or internal IT teams for escalated issues.

  • Conduct ERP training sessions for new and existing employees.

  • Prepare user manuals, SOPs, FAQs, and release notes.

  • Support change management during system upgrades or new module rollouts.

  • Act as a point of contact between business teams and ERP vendors.

  • Provide regular updates to management on system health, open issues, and enhancements.

Preferred candidate profile

  • Good understanding of ERP systems (Microsoft Dynamics, Tally Prime ERP).

  • Knowledge of functional areas like Finance, Sales, Inventory, Production, HR, etc.

  • Basic SQL knowledge (optional but preferred).

  • Ability to understand workflows, approvals, and system configurations.

  • Knowledge on working with institutions, colleges orboards.


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