Enterprise Key Account Manager

As a

Key Account Manager

, you'll take charge of strategic enterprise accounts in the U.S. market, ensuring high-value client relationships, revenue growth, and exceptional service delivery. This is a customer-facing, quota-carrying role with immense growth potential.

Your Responsibilities

🔹

Client Relationship Management

Act as the primary point of contact for strategic U.S. enterprise clients. Build long-term, trust-based relationships by understanding client needs and ensuring satisfaction.🔹

Strategic Planning & Account Growth

Develop and execute tailored account strategies to achieve revenue goals. Identify upsell and cross-sell opportunities to maximize client value.🔹

Customer Success Focus

Drive client retention and satisfaction by ensuring timely communication, issue resolution, and delivering consistent service excellence.🔹

Revenue Ownership

Meet or exceed quarterly/annual revenue targets through proactive account management and opportunity identification.🔹

Internal Collaboration

Partner with sales, product, engineering, marketing, and support teams to create a unified approach to customer success and business outcomes.🔹

Reporting & Analytics

Track account health, generate actionable insights, and report key metrics to stakeholders. Use data to drive strategic account decisions.🔹

Contract Management

Lead contract renewals and negotiations, ensuring win-win outcomes for clients and GoComet.🔹

Market & Competitive Insight

Stay ahead of market trends, competitor offerings, and logistics innovations to offer valuable insights to clients.

Who You Are

✔ 5–8 years of experience in enterprise account management, customer success, or sales roles (preferably in SaaS or supply chain/logistics tech)✔ Proven track record of hitting/exceeding revenue and customer satisfaction goals✔ Excellent communication, negotiation, and interpersonal skills✔ Self-starter with the ability to work independently in a remote-first team✔ Strong analytical skills and a data-driven mindset✔ U.S. work authorization required

What We Offer

💼 Collaborative, innovative, and growth-focused team culture🏥 Comprehensive health insurance for employees & family⏰ Flexible working hours & remote work options🚀 Opportunity to work on cutting-edge technologies📚 Professional development and upskilling support🎉 Regular team-building events, fun activities, and a vibrant workplace🌍 Join a global team making real-world impact in logistics