Engagement Lead

Site Engagement Lead

Objective

The Site Employee Engagement Lead will develop and manage employee programs, events, and strategies that align with the organization's core values, focusing on enhancing workplace culture and employee engagement. This role is dedicated to improving employee satisfaction, retention, and productivity by fostering a supportive and inclusive work environment.

Aim

To ensure that everyone is aligned with TaskUs engagement process.

Purpose

The purpose of this document is to outline and explain TaskUs' Engagement process and guidelines. It aims to help you identify opportunities for engagement and ensure the inclusive and adequate representation of TaskUs' values and culture.

Skills

• Leadership: Ability to lead initiatives and inspire others to engage fully in their work.
• Communication: Exceptional written and verbal communication skills.
• Emotional Intelligence: High level of empathy and understanding of employee needs and concerns.
• Problem-Solving: Strong analytical and problem-solving abilities to address employee issues effectively.
• Creativity: Innovative approach to developing engagement activities and programs.
• Collaboration: Strong team player with the ability to work effectively across all levels of the organization.
  

Key Responsibilities

Employee Engagement Strategy:

• Develop and implement site-specific employee engagement initiatives aligned with the overall company strategy.
• Create weekly/monthly site-level engagement calendar
• Conduct regular surveys and feedback sessions to assess employee satisfaction and identify areas for improvement.
• Planning & execution of site-level activities
• Mindful planning & managing engagement budget to execute the activities
• Calibrate with the engagement committee about the concepts of events, and secure approvals from the site VP.
• Interact and collaborate effectively and positively with individuals of all levels of the organization.
• Analyze data to inform engagement strategies and measure the effectiveness of initiatives.
  

Communication And Culture

• Promote open and transparent communication within the site.
• Organize and facilitate events, workshops, and activities that foster a positive work culture and community.
• Serve as a cultural ambassador, promoting company values and ensuring they are integrated into daily operations.
• Site-wise communications, promotional materials, upcoming events and activities
• Managing Site specific Social Media posts (if required)
  

Recognition And Reward Programs

• Develop and manage employee recognition and reward programs (Kudos Carnival) to acknowledge and celebrate achievements.
• Create and distribute regular communications highlighting employee accomplishments and milestones.
  

Community And Team Building

• Plan and execute team-building activities that strengthen relationships and improve collaboration
• Foster a sense of community by organizing social events and volunteer opportunities.
• Participate in professional growth activities
  

Assume other duties and special projects as assigned