Engagement Lead

Apurva.ai is a Bengaluru-based not-for-profit organization housed under the Centre for Exponential Change (C4EC) Foundation. We serve as a digital sense-making infrastructure for social change, empowering change leaders to address complex societal challenges using AI-powered collective intelligence. We are currently looking for an experienced Engagements Lead to join our team and support partner organizations in maximizing the value they deliver to their communities through Apurva.ai. This role calls for strong execution skills, exceptional relationship management abilities, and innovative thinking, with a hands-on approach to driving progress. The ideal candidate will have 5-8 years of experience in partner success roles, where they were responsible for aligning goals, validating use cases, overseeing onboarding processes, and ensuring consistent engagement with a focus on adoption and scalable impact. Key Responsibilities: Strategic Partnership & Vision: - Collaborate with partners to establish a shared vision for the partnership and identify optimal use cases for implementing Apurva. - Redesign existing scenarios with partners to explore new possibilities for value creation. - Engage with senior leadership and work closely with their teams to drive execution and achieve desired outcomes. - Effectively present roadmaps, demonstrations, and progress updates to both internal and external stakeholders. - Analyze problem statements deeply to ensure alignment with Apurva's offerings and the engagement goals of partner organizations. - Ensure smooth and seamless onboarding of partner organizations. Adoption & Value Realisation: - Identify relevant problem statements with partners and drive significant value creation at scale. - Collaborate closely with partner organizations to maximize the potential of Apurva and continuously realize value. - Proactively discover innovative use cases with partners to ensure sustained value creation. - Cultivate strong relationships with partners and serve as the primary point of contact for engagement initiatives. - Provide internal feedback, insights, and recommendations to enhance the partner experience. Impact & Enablement: - Develop partner journey maps and engagement strategies for the partnership lifecycle. - Document reference implementations and case studies to inspire other organizations. - Identify and share impactful stories from the field within the broader network. Performance & Stakeholder Collaboration: - Define, execute, manage, and analyze key performance indicators (KPIs) to enhance account performance and achieve scale targets. - Collaborate with internal cross-functional teams to ensure smooth delivery and maximize mutual value creation. - Facilitate network connections, collaborations, and interactions to amplify partnership value. Requirements: - Ideal candidates should be people-oriented, data-driven, proactive, and possess strong execution skills. - 5-8 years of proven experience in relationship management with partners. - Preference will be given to candidates with experience in the development sector or social impact. - Excellent interpersonal, communication, and problem-solving skills, with the ability to engage and influence stakeholders at all levels. - Experience with CRM systems and engagement/analytics tools is a plus. To apply for this position, please fill out the application form provided at: https://forms.gle/wyFkqQDGp7smv85Z8. For any queries, feel free to reach out to us via email at contact@apurva.ai.,