Engagement Lead

The Role

As an Engagement Lead, you will play a crucial role in managing client relationships, leading project teams, and ensuring the successful delivery of consulting engagements. You will work closely with clients to understand their needs, develop actionable solutions, and drive value through innovative approaches. This role offers an opportunity to grow into an Engagement Manager position, with a focus on leadership, problem-solving, and business development.

Key Responsibilities

1. Project Management:

• Manage the entire project lifecycle, ensuring projects are delivered on time and within budget.

• Plan, schedule, and allocate resources effectively.

• Mitigate project risks and address challenges promptly.

2. Team Leadership & Development:

• Lead, coach, and mentor a team of Associates and Business Analysts.

• Foster a collaborative and inclusive team culture.

• Provide regular feedback and conduct performance appraisals.

3. Client Relationship Management:

• Build and maintain strong client relationships.

• Understand client needs and deliver tailored solutions.

• Identify opportunities for business development and revenue growth.

4. Communication Skills:

• Effectively convey ideas and findings to clients and team members.

• Adapt communication style to suit different audiences.

5. Business Development and Revenue Growth:

• Identify new business opportunities and grow existing client relationships.

• Contribute to the firm's revenue growth through successful engagements.

6. Revenue Retention and Client Satisfaction:

• Ensure high client satisfaction, leading to repeat engagements and long-term relationships.

7. Cross-Team Collaboration:

• Work effectively with diverse teams to achieve common goals.

• Adapt to changing requirements and dynamic work environments.

Qualifications

• 5+ years of proven experience in project management, client relationship management, and team leadership.

• Strong problem-solving skills and the ability to deliver innovative solutions.

• Excellent communication and interpersonal skills.

• Commitment to integrity, professionalism, and inclusivity.

• Experience in business development and revenue growth is a plus.