Employee Relations Manager

As an Employee Relations Manager at Visa, you will play a crucial role in supporting the Employee Relations (ER) function in India & South Asia. Reporting directly to the INSA Employee Relations Head, you will collaborate closely with global and regional ER counterparts to effectively manage complex workplace matters, performance improvement plans, sensitive situations, team conflicts, employee grievances, and investigations. Your responsibilities will also include assisting with ER governance policies and guidelines, supporting ER projects and training initiatives in the Asia-Pacific region, and conducting workplace investigations in complex scenarios. To excel in this role, you must possess a solid background in employee relations, a deep understanding of local employment laws, exceptional communication skills, and the ability to collaborate effectively across the organization. Your duties will involve providing expertise and case management of ER issues, offering consultation and coaching to senior leaders and managers, addressing challenging situations, and partnering with various stakeholders to drive positive outcomes. Additionally, you will lead employee response efforts during crisis situations, provide timely ER support, analyze ER data and trends, and contribute to process improvements within the People Team. This position requires 8-10+ years of progressive HR or Employment Law experience, with a focus on employee relations. You should have excellent written and verbal communication skills, strong case management abilities, and the capacity to interface effectively with individuals at all organizational levels. A Bachelor's degree is required, along with a high level of discretion, confidentiality, and ethical decision-making. Experience in multicultural environments, superior case management skills, knowledge of local employment laws, and relevant certifications will be advantageous. As a key member of the AP ER team, you will contribute to establishing trust-based relationships, promoting fairness, and ensuring compliance with labor laws and internal policies. Your role will be instrumental in minimizing legal risks, maintaining a positive work environment, and upholding Visa's reputation. If you are a team player, possess excellent judgment, and thrive in a collaborative, matrixed environment, this opportunity at Visa is perfect for you.,