Edr-Trellix

Job Description for Endpoint Security:

· Role: Endpoint Security

· Location: Delhi/ NCR

Required Candidate profile:

· Overall 8-10 years’ experience in network security with at least 5 years in managing endpoint solutions

· Proficiency with management endpoint security solutions.

· Experience in working with Windows, Linux, Unix environments

· Hands-on experience in commissioning and Implementation of ENDPOINT SECURITY solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)

· Experience in automating processes using scripting, configuration (SOAR) tools

· Experience in managing policies and exceptions

· Experience in packet capture, analysis, and troubleshooting tools

· Product knowledge of McAfee/ Trellix, TrendMicro or Sentinelone etc.

· Incident, problem, service request management, change management, configuration management &capacity management of endpoint security solution.

· Proactively utilize network monitoring tools to isolate events before service degradation occurs

· Supporting incident monitoring and incident analysis/response initiatives

· Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.

· Troubleshooting network, transport, session, presentation and applications layers

· Conducting daily performance checks on devices, periodic audits and compliance

· Performing immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel

· Implement, and maintain network security policy, standards, and procedures.

· Deploying and maintaining access and security policies for endpoint security solutions.

· Maintaining service levels as well as oversight of the day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7.

· Co-ordination with OEMs for TAC support, RMA, replacement & and reconfiguration of endpoint security.

· Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation.

· Co-ordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix the high priority/severity incidents.

· Investigate, isolate, and resolve endpoint security incidents with RCA.

· Designing and implementing endpoint security solutions for DC/DR/Cloud and Branch office environments.

· Create SOP/Run book and update knowledgebase in ITSM tools.

· Work to automate and integrate the tools with REST API/SDK with security dashboard, and Infosec tools (AD, IDAM, PAM, SIEM, SOAR, etc.)

· Closure of compliance and audit points as per the agreed timelines.

· Patch updates, and upgradation as per the Bank's compliance and audit requirements

· Should be able to Lead and mentor L1 Engineers team.

· Must be comfortable in reading packet captures and analysis (Wireshark/Pcap).

· Excellent verbal and written communication skills

· Demonstrated success in managing, analyzing, and solving complex issues

· Ownership of their technology.

· Ensure Ticket closure in SLA and follow up for escalated tickets

· SLA reporting for respective technology.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹85,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Any Experience in Edr-Trellix?
• Any certifications from any reputed Endpoint Protection/EDR software or Next-Gen Antivirus products?

Experience:

• minimum: 5 years (Required)

Location:

• Delhi, Delhi (Required)

Work Location: In person