Client Relationship Executive

Job Description

We're seeking a Client Relationship Executive to join our Business Development team. This role focuses on enriching our understanding of target accounts and building valuable relationships through engagement and value-based interactions in the IT services sector. Key Responsibilities: Validate and enhance company intelligence through professional interactions Execute strategic email campaigns and conduct focused cold calls Schedule and coordinate value-add initiatives (IT maturity analysis, security assessments) Document and maintain detailed account information in CRM Build and nurture relationships with IT decision-makers Identify and qualify potential opportunities What You'll Do: Research and document critical business information about target accounts Manage end-to-end relationship building process through defined stages Share valuable resources like cybersecurity handbooks and assessment offerings Maintain detailed engagement records and relationship health Progress qualified accounts through the pipeline What We're Looking For: Experience in B2B relationship building Strong research and documentation abilities Excellent communication skills (written & verbal) Experience with CRM systems Basic understanding of IT infrastructure Process-driven approach to relationship building Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Internet reimbursement Schedule: Day shift Application Question(s): BBA/BCA/MBA with marketing background? Are you interested in building strong client relationships through sales and customer engagement? Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person