Ecommerce Specialist

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About the Role

E-commerce Specialist

Key Responsibilities

1. Product Listings & Catalogue Management

• Create, update, and manage product listings across website and e-commerce platforms.
• Ensure accurate product descriptions, specifications, pricing, and images.
• Maintain consistency across catalogues, brochures, and digital assets.

2. Order & Lead Management

• Monitor inbound leads and inquiries from e-commerce platforms and website.
• Coordinate with sales and operations teams for order processing and fulfillment.
• Track order status, invoicing, and delivery coordination.

3. Quotation & Documentation Support

• Prepare professional quotations based on defined templates and pricing.
• Share catalogues, brochures, and product information with customers.
• Maintain proper records of quotations, orders, and customer communication.

4. Platform & Website Coordination

• Manage backend dashboards of e-commerce platforms (B2B/B2C).
• Coordinate website updates related to products, pricing, and content.
• Ensure platform compliance, data accuracy, and smooth user experience.

5. Reporting & Performance Tracking

• Track basic metrics—orders, inquiries, conversion rates.
• Prepare weekly reports and dashboards for internal teams.
• Identify operational gaps and suggest improvements.

6. Cross-Functional Coordination

• Work closely with marketing, sales, logistics, and finance teams.
• Support digital campaigns by ensuring updated product data.
• Assist during launches, promotions, and special campaigns.

What We’re Looking For

• 1–3 years experience

  in e-commerce operations.
• Familiarity with e-commerce platforms, CMS tools, and dashboards.
• Strong attention to detail and documentation skills.
• Ability to coordinate with multiple teams and manage timelines.
• Good written communication skills (email, WhatsApp, documentation).
• Comfortable working in a fast-paced environment.

Nice to Have

• Experience in healthcare, medical devices, or B2B e-commerce.
• Basic understanding of SEO, digital marketing, or CRM tools.
• Experience handling quotations or B2B customer communication.

Why Join Us

• Ownership of digital commerce operations.
• Opportunity to work closely with leadership and cross-functional teams.
• Exposure to healthcare and medtech industry workflows.
• Stable role with clear growth opportunities.

How to Apply

📩 Send your resume to info@agarwalenterprises.in/kanishk@agarwalenterprises.in

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