About Living In a Bubble
We're a fast-growing global ecommerce brand in the campervan and outdoor space, selling across Australia, the USA, Canada, and Germany. As we enter our next stage of growth, we are preparing for a major systems upgrade: the implementation of a unified
Inventory Management System (IMS)
to support multi-region operations at scale.To lead this transformation, we are hiring an
Ecommerce Operations & Supply Manager
who brings strong experience in
international supply chain + systems implementation
.This is a high-ownership role with direct impact on the company's next stage of growth.
Role Overview
We are looking for a
Manager
, not an operator.This role leads the global supply chain & operations function while overseeing the rollout of a new
IMS
that will become the backbone of our entire business.You will:
- Lead system design (not execute repetitive tasks)
- Oversee the Supply and Operations team
- Standardize global workflows across AU & US
- Build operational clarity, accuracy, and scalability
This is a perfect fit for someone who thrives in system-building, process improvements, and leading multi-region operations.
Key Responsibilities
IMS Implementation (Primary Focus)
- Evaluate IMS platforms and recommend the best solution
- Lead implementation from discovery → configuration → rollout
- Integrate IMS with ecommerce, marketplaces, accounting, forecasting, and warehouse systems
- Build standardized, scalable workflows across all regions
Supply Chain & Inventory Leadership
- Oversee forecasting, replenishment, and supplier management (team executes)
- Ensure accurate inventory levels across AU & US
- Build predictable inbound/outbound processes
- Improve stock accuracy, reduce stockouts, and strengthen visibility
Operational Excellence
- Eliminate inefficiencies and reduce manual work
- Standardize SOPs and operational frameworks
- Build reporting dashboards with real-time performance metrics
- Drive continuous improvement across supply chain & operations
Team Leadership
- Lead and develop the Ops & Supply team
- Oversee the future Automation Engineer supporting system integrations
- Ensure strong cross-functional alignment (Finance, Marketing, Product)
Requirements
Must-Have Qualifications
- Proven experience in international supply chain management
- Hands-on experience with IMS / ERP / OMS systems
- Experience leading a full system implementation or migration
- Strong understanding of multi-warehouse ecommerce operations
- Ability to design and document operational workflows
- Strong leadership and people-management skills
- Excellent analytical and problem-solving abilities
- Comfortable coordinating across operations, supply, finance, and 3PL teams
Nice-to-Have
- Experience with advanced IMS tools such as Cin7, DEAR, Brightpearl, Unleashed, Odoo, etc.
- Background in process improvement (Lean, Kaizen, Six Sigma)
- Experience with automation tools (Zapier, n8n)
- Experience in AU/US ecommerce markets
Benefits
- Fully remote role
- High-impact leadership position with direct influence on company direction
- Opportunity to lead the implementation of a mission-critical IMS
- Clear growth path to Head of Operations
- Collaborative, supportive remote team culture
- Regular performance reviews and growth opportunities
- Competitive compensation package
- Annual leave + sick leave + seasonal performance bonus
- Join a fast-growing global brand in a booming outdoor category
- Work with a passionate international team and help shape the future of vanlife gear
