Ecommerce Growth Manager

E-commerce Growth Manager

Key Responsibilities:

Sales & Revenue Growth

• Own and deliver monthly/quarterly revenue targets across website, app, and marketplaces (Amazon, Flipkart, etc.)
• Track KPIs such as AOV, conversion rates, ROAS, CAC, LTV, and cart abandonment

Website & App Management

• Oversee product listings, promotions, banners, and merchandising
• Collaborate with tech/design teams for UI/UX improvements and CRO (conversion rate optimization)
• Monitor funnel performance via tools like GA4, Mixpanel, or Hotjar

Marketplace Operations

• Coordinate with marketplace teams for campaign participation, deal visibility, and product launches
• Optimize product content, keyword performance, pricing, and reviews
• Ensure stock availability, pricing accuracy, and SLA adherence

Performance Marketing & Growth Hacking

• Drive traffic and conversions via paid channels (Google Ads, Meta, affiliate networks)
• Plan and execute digital marketing campaigns across paid, organic, and CRM channels
• Continuously A/B test creatives, CTAs, landing pages

E-commerce Operations & Customer Experience

• Coordinate with warehousing/logistics for timely deliveries and returns
• Work with CS and Tech teams to reduce friction and resolve customer complaints
• Monitor NPS, feedback loops, and improve post-purchase experience

Analytics & Reporting

• Build dashboards to track business health and performance
• Identify growth opportunities using data insights, cohort analysis, and funnel drop-offs

Requirements:

• 3–5 years of e-commerce experience, preferably in D2C or FMCG/retail brands
• Strong understanding of Shopify/Magento/Custom CMS + marketplaces (Amazon, Flipkart, etc.)
• Familiarity with marketing tools: Meta Ads, Google Ads, GA4, Klaviyo/MoEngage
• Hands-on with Excel/GSheets, analytics tools, and basic SQL (preferred)
• Strong commercial acumen and problem-solving mindset
• Passion for pets and comfort with a fast-paced, high-ownership environment

Preferred Qualifications:

• Experience in omni-channel retail or pet care/e-commerce sector
• Exposure to Q-commerce platforms like Blinkit, Zepto is a plus

Location : Ahmedabad

6 Days working.