E-Pharmacy Expert

Position: E-Pharmacy Expert

Location: India ( Gurgaon ) / Philippines (Flexible to work across both geographies)

Experience Required: 4–8 years

Employment Type: Full-Time

Company Name : Ison health

About the Role

We are looking for a highly skilled and motivated E-Pharmacy Expert to join our growing digital health ecosystem. The ideal candidate will bring hands-on expertise in managing and scaling e-pharmacy operations, ensuring compliance with regulations, driving customer engagement, and collaborating with cross-functional teams. The role requires flexibility to work across India and the Philippines, adapting strategies to local markets and regulations.

Key Responsibilities

• Lead and manage end-to-end e-pharmacy operations including procurement, inventory management, logistics, and customer support.

• Ensure regulatory compliance with e-pharmacy laws, drug licensing, data protection, and online healthcare guidelines in India and the Philippines.

• Collaborate with technology teams to integrate telehealth, digital health, and e-commerce platforms for seamless user experience.

• Develop and implement growth strategies for customer acquisition, retention, and engagement in both geographies.

• Build and manage partnerships with local pharmacies, distributors, and logistics providers.

• Monitor and analyze business KPIs (sales, order fulfilment, TAT, operational efficiency) and implement process improvements.

• Provide subject matter expertise for product development, marketing campaigns, and digital health initiatives.

• Act as a bridge between stakeholders in India and the Philippines to align operations and best practices.\

Requirements

• Education: Bachelor’s degree in Pharmacy / Life Sciences / Healthcare Management / Business Administration (MBA preferred).

• Experience: 4–8 years of proven experience in e-pharmacy, healthcare e-commerce, or digital health platforms.

• In-depth knowledge of Indian e-pharmacy ecosystem and familiarity with Philippines healthcare regulations.

• Strong understanding of drug compliance, online prescription validation, and supply chain management.

• Hands-on experience in digital platforms, payment gateways, and online order fulfilment workflows.

• Ability to work in a multi-geography environment and adapt to local cultural and regulatory nuances.

• Strong analytical, leadership, and communication skills.

Preferred Attributes

• Experience with telehealth and digital health integration.

• Strong network with pharmacies, healthcare providers, and distributors in India and/or the Philippines.

• Entrepreneurial mindset with ability to scale operations in emerging markets.

• Willingness to travel frequently between India and the Philippines.

What We Offer

• Opportunity to work at the intersection of digital health and e-commerce across two high-growth markets.

• Dynamic and collaborative work environment with global exposure.

• Competitive compensation and performance-linked benefits.

• Growth and learning opportunities within a rapidly expanding healthcare ecosystem.

Interested candidates can mail their CV to: talent@isonhealth.com