E-Commerce Operations Manager

VAMA is India’s leading digital faith-tech platform, enabling seamless access to temple services, spiritual products, and rituals online. With a growing base of users and partner temples, VAMA is redefining how devotees connect with faith in the digital age. Role Overview: We are seeking a proactive and detail-oriented E-commerce Operations Manager to lead and streamline our backend operations. This role will be critical in managing inventory, purchase planning, warehouse coordination, and ensuring smooth order fulfillment. The ideal candidate should have hands-on experience with Inventory management tool (easy com/ uni-commerce), Shiprocket, and Excel-based reporting. Key Responsibilities: Inventory Management: Track stock across warehouses, maintain optimal inventory levels, and flag low-stock SKUs proactively. Purchase Planning: Coordinate with vendors and internal teams to forecast demand and place timely purchase orders. Warehouse Operations: Oversee day-to-day warehouse functioning—receipts, dispatches, quality checks, and returns. Order Fulfillment: Ensure timely and accurate order processing using Uni-commerce and Shiprocket integrations. Process Optimization: Identify gaps in order flow, logistics, or stock handling and implement SOPs to improve efficiency. Data & Reporting: Use Excel and Uni-commerce dashboards to track KPIs such as order TAT, stock ageing, and fill rate. Must-Have Skills: 1-3+ years of experience in e-commerce operations or supply chain roles Strong command over Unicommerce/ Easy com, Shiprocket, and Excel Familiarity with inward/outward logistics, 3PL coordination, and basic procurement Analytical mindset with the ability to interpret operational data Hands-on approach with attention to detail and problem-solving skills KPIs to Own: Inventory Accuracy & Turnaround Time Order Fulfillment Rate & SLA adherence Stock Ageing & Dead Stock Reduction Purchase Order Timeliness Warehouse Dispatch & Return TAT Why Join VAMA? Join a high-growth, mission-driven company at the intersection of faith and technology. At VAMA, your work directly impacts millions of devotees across the globe. If you are interested, please apply to: https://forms.gle/Pu4WNvDWuWJRmLLz8 Show more Show less