E-Commerce Operations Manager

3 - 31 years

0 - 1 Lacs

Sector 48, Gurgaon/Gurugram

Posted:3 days ago| Platform: Apna logo

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Skills Required

reports drive strategy strategies leadership marketing management merchandising logistics inventory efficiency processing data analytics analyze seo engagement service communication

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Head of E-Commerce & Quick Commerce Location: [Gurugram ] Experience Required:* Minimum 3 years in FMCG e-commerce & quick commerce Reports To: CEO Job Summary: We are seeking a dynamic and strategic leader to drive e-commerce, quick commerce, and online sales operations. The ideal candidate will have strong experience in FMCG, managing cross-functional teams, optimizing digital sales channels, and ensuring seamless operations across platforms. Key Responsibilities: E-Commerce & Quick Commerce Strategy: Develop and execute strategies to scale online sales across platforms like Amazon, Flipkart, Blinkit, Zepto, BigBasket, etc. - P&L Ownership: Drive revenue, margins, and profitability, ensuring sustainable growth. - Team Leadership: Lead and mentor a team across sales, marketing, operations, and customer experience. - Platform Management: Build strong relationships with e-commerce and quick commerce partners to enhance visibility, promotions, and merchandising. - Operations & Logistics: Oversee fulfillment, inventory management, and supply chain efficiency for seamless order processing. - Data & Analytics: Monitor KPIs, analyze trends, and optimize performance using data-driven insights. - Marketing & Brand Growth: Collaborate with marketing teams to execute digital campaigns, SEO, PPC, and customer engagement strategies. - Customer Experience: Ensure a smooth shopping experience, addressing customer feedback and improving service levels. Qualifications & Skills: - Minimum 3 years of experience in FMCG e-commerce, quick commerce, or online retail. - Strong understanding of digital platforms, GTM strategies, and omnichannel retail. - Proven ability to scale online sales, manage P&L, and optimize operations. - Excellent leadership, communication, and problem-solving skills. - Experience working with high-growth startups or D2C brands is a plus. Why Join Us? - Opportunity to lead and scale a fast-growing FMCG e-commerce business. - Work directly with founders & leadership on high-impact initiatives. - Dynamic, fast-paced environment with explosive growth potential.

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