E-Commerce Marketplace Executive

Job Title:

Company:

Location:

Type:

Reporting To:

Role Overview

Operations / Marketplace Executive

Key Responsibilities

Marketplace Operations

• Manage end-to-end operations on Amazon, Flipkart, and Shopify
• Handle cataloguing, product listing creation, and optimisation
• Monitor and maintain Amazon account health, resolve violations or technical issues
• Upload and manage A+ Content on Amazon
• Plan and coordinate marketplace sale events and promotional campaigns

Order & Inventory Management

• Operate EasyEcom for order management, listing configuration, and settings
• Monitor inventory across all platforms and ensure accurate stock levels
• Manage Shopify backend: product updates, pricing, and order status coordination

Dispatch & Logistics

• Coordinate with the in-house dispatch team to ensure on-time order fulfillment
• Liaise with logistics partners (Blue Dart, Delhivery, DHL) for pickups, tracking, and issue resolution
• Track deliveries and manage returns or undelivered orders

Cross-functional Collaboration

• Communicate with the Customer Support team for order and customer issues
• Work with the Performance Marketing team during sale events and new product launches
• Support the Website Head in maintaining sync between Shopify and marketplaces

Requirements

• 1–3 years of experience in e-commerce operations or marketplace management
• Hands-on experience with Amazon, Flipkart, Shopify, and Easyecom
• Strong understanding of cataloguing, listing optimization, and inventory handling
• Experience coordinating with logistics/courier partners
• Proficient in Excel or Google Sheets
• Strong organizational, problem-solving, and communication skills
• Ability to work independently and handle multiple responsibilities

Who You’ll Work With

You’ll collaborate with a tight-knit and fast-moving team, including:

• Co-Founder

  – for strategy, operations alignment, and reporting

• Dispatch Team

  – for daily order dispatch and fulfillment

• Website Head

  – for website coordination and inventory sync

• Performance Marketer

  – for campaign coordination and promotions

• Customer Support Team

  – for issue resolution and order escalations

Work Environment

• Location:

  Capes India Office, Goregaon East, Mumbai (Near Oberoi Mall)

• Work Hours:

  9:30 AM to 6:30 PM, Monday to Saturday