🚀 We’re Hiring: Content Creator (Male) / Social Media Executive (Full-Time, On-Site – Mumbai) 📍 Location: Goregaon East, Mumbai 📅 Experience: 0–1 year 💼 Type: Full-time About Capes India: Capes India is one of India’s fastest-growing D2C tech accessories brands—crafting premium phone cases, skins, wallets, and car mounts for people who take their gadgets seriously. We mix functionality with bold design, and our content reflects that same edge. About the Role: We’re looking for a creative, tech-savvy content ninja who lives and breathes social media. Someone who knows what’s trending before it trends, and can turn everyday moments into scroll-stopping content. ⚡ If you're the guy your group turns to for tech advice or the newest gear... ⚡ If you already think in Reels, transitions, and trending audio... ⚡ If video editing and storytelling are your strong suits... You might just be the one. Key Responsibilities: 🎯 Content Creation & Strategy Plan, shoot, and edit engaging content for Instagram, YouTube Shorts, and more Build content calendars and execute social-first campaigns with the team 🎥 UGC & On-Ground Content Create UGC-style and public interaction videos Be comfortable both behind the camera and in front of it when needed 📈 Trend Spotting & Performance Tracking Stay ahead of trends, audio, and formats Track post-performance and suggest creative improvements 💬 Community Management Respond to DMs, comments, and mentions Build relationships with our audience in real time What We’re Looking For: ✅ 0–1 year experience in social media or content creation (freshers are welcome) ✅ Proficiency in Premiere Pro, Canva, and CapCut ✅ A sharp eye for aesthetics and transitions ✅ Comfortable working in a fast-paced, on-site setup ✅ Bonus if you're a tech and gadgets enthusiast ✅ This role is currently open to male candidates , based on our content style and target audience Why Work With Us? 🌟 Be part of a young, creative team shaping a bold brand 📱 Work on high-visibility campaigns from day one 🚀 Grow across verticals: content, marketing, influencer collabs & more 🎓 Get real ownership and build your personal brand while building ours 📩 Ready to Apply? Send your resume to hr@capesindia.com Let’s make content that people actually want to watch! Show more Show less

Key Responsibilities Talent Acquisition: Identify, source, and recruit high-quality candidates across various roles, ensuring a perfect fit for our company’s needs. Cost-effective Hiring: Develop and execute hiring strategies that balance quality and cost-effectiveness, ensuring optimal use of recruitment budgets. End-to-End Recruitment: Manage the full recruitment cycle, from job posting and screening to interviews, negotiations, and onboarding. Market Research & Benchmarking: Stay updated on industry hiring trends, salary benchmarks, and best practices to attract top talent at competitive rates. Vendor & Agency Management: Collaborate with recruitment agencies, job portals, and other sources while negotiating the best terms to minimize hiring costs. Employer Branding: Work on initiatives to enhance the company’s reputation as an employer of choice, helping attract top talent organically. Data-driven Hiring Decisions: Use recruitment metrics (cost per hire, time to hire, etc.) to improve the efficiency and effectiveness of the hiring process. Requirements: Experience: 1-2 years in HR recruitment, preferably in a startup, D2C, or fast-paced environment. Skills: Strong negotiation skills to secure talent at the best possible cost. Excellent communication and interpersonal skills. Proficiency in applicant tracking systems (ATS) and recruitment platforms (LinkedIn, Naukri, Indeed, etc.). Ability to handle multiple roles simultaneously and work under tight deadlines. Mindset: A problem-solver who can balance quality hiring with cost efficiency. Show more Show less

Ecommerce Operations Manager - Capes India Location : Goregaon East (Near Oberoi Mall) , Mumbai (On-site) Employment Type : Full-Time About Capes India : Capes India is a fast-growing Direct-to-Consumer (D2C) e-commerce brand specializing in premium tech accessories, including phone skins, camera skins, laptop skins, MagLock wallets, car mounts, and more. Our mission is to deliver high-quality products with innovative designs, ensuring an exceptional customer experience. We are seeking a detail-oriented and strategic Operations Manager to oversee our daily business operations, optimize processes, and drive growth focusing heavily on our Shopify-based e-commerce platform. Key Responsibilities: Shopify Store Management: Manage end-to-end operations of our Shopify store, including product listings, inventory updates, and order processing. Optimize the Shopify platform for improved user experience, conversion rates, and operational efficiency. Supply Chain & Inventory Management: Oversee & manage inventory management, ensuring timely restocking and coordinating with suppliers. Implement inventory tracking systems to reduce errors and prevent stockouts. Order Fulfillment & Logistics : Oversee & Manage the order fulfillment process from placement to delivery, ensuring fast, accurate shipping. Coordinate with logistics partners and manage returns, exchanges, and related customer inquiries. Process Optimization: Identify operational bottlenecks and develop strategies to improve efficiency. Implement best practices in workflows, warehouse management, and fulfillment processes. Team Leadership: Lead and mentor operations staff, including warehouse personnel, customer service, and logistics teams. Foster a collaborative environment to achieve team goals and KPIs. Data & Analytics : Analyze operational data to identify trends and support data-driven decisions. Use Shopify Analytics to track performance metrics and optimize strategies. Customer Experience: Ensure high customer satisfaction through efficient order processing and issue resolution. Collaborate & train customer support agents to address service-related concerns, improve service levels. Qualifications: Education: Bachelor’s degree in Business Administration, Operations Management, E-commerce, or a related field. Experience: 2+ years in operations management, preferably in e-commerce or D2C brands. Skills : Strong organizational and leadership abilities. Problem-solving and analytical thinking. Proficiency in Shopify, data analysis, Excel and inventory management systems. Strong communication and interpersonal skills. Additional: Ability to thrive in a fast-paced environment, manage multiple tasks, and adapt to changing priorities. Show more Show less

About Capes India Capes India is a rapidly growing D2C brand revolutionizing the tech accessories space. We design and manufacture premium products including phone skins, camera skins, laptop skins, MagLock wallets, car mounts, and cutting-edge tech accessories. Our commitment to innovative design and exceptional quality has made us a trusted choice for tech enthusiasts across India. Built on Shopify, we're scaling fast and looking for passionate professionals to join our journey of redefining how people protect and personalize their devices. Role Overview Lead end-to-end operations to ensure smooth order fulfillment, optimize costs, and enhance customer experience for our D2C brand, Capes India. Key ResponsibilitiesSupply Chain & Fulfillment Oversee daily order processing, fulfillment, and manufacturing operations Maintain optimal inventory levels to prevent stockouts and overstock Streamline fulfillment processes to increase efficiency and reduce delivery times Manage and develop vendor relationships for raw materials, packaging, and logistics Manage logistics partnerships with Bluedart, Delhivery, and other courier services Technology & Process Optimization Optimize Shopify backend processes and integrations Implement AI tools and automation to reduce manual work Analyze and minimize RTO (Return to Origin) rates for COD orders Document and standardize operating procedures Quality & Customer Experience Monitor product quality and coordinate with manufacturing teams Identify customer pain points through support team feedback Lead CRM optimization to improve customer retention Manage returns, exchanges, and customer complaint resolution Analytics & Reporting Track key performance metrics (fulfillment time, inventory turnover, costs) Prepare regular reports on operational efficiency and costs Identify trends and suggest data-driven improvements Channel Expansion & Growth Spearhead new marketplace initiatives including Blinkit, Amazon.com listings Research and evaluate new sales channels and distribution opportunities Coordinate cross-platform inventory management and pricing strategies Team & Vendor Management Coordinate with cross-functional teams (marketing, customer support, finance) Evaluate and onboard new vendors to optimize costs Ensure compliance with regulatory requirements and safety standards What We're Looking For 3-5 years experience in operations, preferably D2C/e-commerce Strong understanding of Shopify platform and e-commerce operations Advanced Excel skills for data analysis and reporting Experience with inventory management and vendor negotiations Knowledge of automation tools and basic data analysis Experience managing logistics partners and courier services Excellent problem-solving and communication skills Hands-on approach with ability to work in fast-paced environment Bonus Points Experience with Amazon Seller Central and other marketplace platforms Strong relationships with Indian logistics partners (Delhivery, Bluedart, etc.) Familiarity with COD payment models and RTO challenges Knowledge of manufacturing processes and quality control Experience with CRM tools and customer service platforms Previous experience in channel expansion and marketplace management Show more Show less

Role Summary: We are looking for a detail-oriented and proactive Inventory Executive to manage and optimize inventory across all e-commerce platforms. This role involves stock monitoring, order coordination, reconciling inventory data, and ensuring timely stock availability to avoid order delays and cancellations. Key Responsibilities: Inventory Management: Maintain accurate stock levels across all e-commerce platforms (Shopify, Amazon, Myntra, Flipkart, etc.) Update inward & outward movement of stock daily Regularly reconcile physical stock with system stock Order Coordination: Coordinate with warehouse and operations teams to ensure timely order fulfillment Raise purchase or stock transfer requests to replenish low-stock SKUs Ensure stock availability to prevent “Out of Stock” situations on marketplaces Reporting & Analysis: Generate and maintain inventory reports (stock aging, slow/fast-moving, etc.) Analyze inventory trends to plan timely replenishments Marketplace Sync: Ensure stock syncs correctly across all platforms Monitor and resolve inventory-related discrepancies or errors on seller portals Returns & Reconciliation: Track returns and restock or discard based on product condition Reconcile inventory-related claims with marketplaces Key Skills & Qualifications: Bachelor’s degree in Commerce, Business Administration, or a related field 1–3 years of experience in inventory or operations roles, preferably in e-commerce Proficient in Excel / Google Sheets Familiarity with e-commerce platforms like Shopify, Amazon Seller Central, Flipkart Seller Hub, etc. Strong attention to detail and organizational skills Ability to work independently and meet tight deadlines Preferred Skills: Knowledge of inventory management tools or ERP systems Prior experience in D2C or multichannel e-commerce brands Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Paid sick time Schedule: Day shift Application Question(s): This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between 15,000 to 22,000 per month, for the role, are you comfortable with the pay scale mentioned? Do you have previous experience handling dispatch and inventory ? Work Location: In person

About Capes India Capes India is a rapidly growing D2C brand revolutionizing the tech accessories space. We design and manufacture premium products including phone skins, camera skins, laptop skins, MagLock wallets, car mounts, and cutting-edge tech accessories. Our commitment to innovative design and exceptional quality has made us a trusted choice for tech enthusiasts across India. Built on Shopify, we're scaling fast and looking for passionate professionals to join our journey of redefining how people protect and personalize their devices. Role Overview Lead end-to-end operations to ensure smooth order fulfillment, optimize costs, and enhance customer experience for our D2C brand, Capes India. Key Responsibilities Supply Chain & Fulfillment Oversee daily order processing, fulfillment, and manufacturing operations Maintain optimal inventory levels to prevent stockouts and overstock Streamline fulfillment processes to increase efficiency and reduce delivery times Manage and develop vendor relationships for raw materials, packaging, and logistics Manage logistics partnerships with Bluedart, Delhivery, and other courier services Technology & Process Optimization Optimize Shopify backend processes and integrations Implement AI tools and automation to reduce manual work Analyze and minimize RTO (Return to Origin) rates for COD orders Document and standardize operating procedures Quality & Customer Experience Monitor product quality and coordinate with manufacturing teams Identify customer pain points through support team feedback Lead CRM optimization to improve customer retention Manage returns, exchanges, and customer complaint resolution Analytics & Reporting Track key performance metrics (fulfillment time, inventory turnover, costs) Prepare regular reports on operational efficiency and costs Identify trends and suggest data-driven improvements Channel Expansion & Growth Spearhead new marketplace initiatives including Blinkit, Amazon.com listings Research and evaluate new sales channels and distribution opportunities Coordinate cross-platform inventory management and pricing strategies Team & Vendor Management Coordinate with cross-functional teams (marketing, customer support, finance) Evaluate and onboard new vendors to optimize costs Ensure compliance with regulatory requirements and safety standards What We're Looking For 3-5 years experience in operations, preferably D2C/e-commerce Strong understanding of Shopify platform and e-commerce operations Advanced Excel skills for data analysis and reporting Experience with inventory management and vendor negotiations Knowledge of automation tools and basic data analysis Experience managing logistics partners and courier services Excellent problem-solving and communication skills Hands-on approach with ability to work in fast-paced environment Bonus Points Experience with Amazon Seller Central and other marketplace platforms Strong relationships with Indian logistics partners (Delhivery, Bluedart, etc.) Familiarity with COD payment models and RTO challenges Knowledge of manufacturing processes and quality control Experience with CRM tools and customer service platforms Previous experience in channel expansion and marketplace management Show more Show less

About us Our office at Goregaon is home to our D2C startup. You will have the unique opportunity to rub shoulders with more experienced talents that are an essential cog for running an e-commerce business. At the cutting edge of trend &, e-com tech in India, you will continuously grow along with this budding market. If you think the above description fits what you are looking for, or even have some more questions, do contact us, we will stop accepting application shortly. About the Role We're looking for a hands-on Marketplace Executive to spearhead our expansion into Quick Commerce and scale our Amazon FBA operations. This is an execution-focused role perfect for someone who understands marketplace dynamics and wants to grow with a fast-moving D2C brand. Key Responsibilities Amazon FBA Operations Manage end-to-end FBA operations (inbound shipments, inventory planning) Optimize product listings for Amazon SEO (keywords, A+ content) Handle FBA inventory reconciliation and reimbursement claims Monitor IPI score and storage fees optimization Coordinate with fulfillment team for FBA prep requirements Quick Commerce Management Launch and manage brand presence on Blinkit Monitor and improve fill rates (target: 85%+) across QCom platforms Manage inventory allocation to meet 10-30 minute delivery promises Coordinate with dark stores for stock replenishment Track and optimize key metrics: fill rate, cancellation rate, RTO% Cross-Platform Analytics Daily P&L tracking per marketplace Maintain channel-wise inventory allocation sheet Weekly performance reports on sales, returns, margins Identify and act on reorder points across channels Requirements Must-Have 1-3 years hands-on experience with marketplace operations Strong Excel skills (VLOOKUP, pivot tables mandatory) Experience with Amazon Seller Central or Quick Commerce platforms Understanding of marketplace logistics (fill rates, TAT, returns) Comfortable with data analysis and pattern recognition Good-to-Have Experience with marketplace APIs or bulk upload tools Knowledge of D2C & products on marketplaces Understanding of marketplace advertising (Amazon PPC, etc.) Basic SQL or Excel Sheets automation What We Offer Direct growth path to Marketplace Manager role Hands-on learning from founders Opportunity to build and scale new channels from scratch Performance-based increments Ideal Candidate Profile Someone who has actually created listings, managed inventory, handled returns Thinks in terms of numbers and fill rates, not just concepts Can work independently after initial training Hungry to grow and take ownership Location: Mumbai (Work from Office) Note: This is NOT a senior management role. We need someone who will personally handle day-to-day marketplace operations while building processes for scale. Website : capesindia.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Monday to Friday Application Question(s): How many years of experience do you hold in E- Commerce Marketplace Management? We are currently offering anywhere between ₹25,000-30,000/month based on experience, for the role, are you comfortable with the pay scale mentioned? This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? Work Location: In person

About Capes India: Capes India is a fast-growing D2C e-commerce brand creating premium tech accessories—ranging from skins for phones, laptops, and cameras to MagLock wallets, car mounts, and more. We're a design-first, innovation-driven team passionate about delivering top-notch products and an exceptional customer experience. Join our dynamic crew and grow with one of India’s most exciting lifestyle-tech brands. Role Overview: We are looking for a smart, proactive, and customer-focused Customer Support & Operations Executive to join our operations team. You will play a key role in managing customer relationships and coordinating backend operations to ensure smooth order fulfilment and satisfaction. Key Responsibilities: Customer Interaction: Handle queries and concerns via phone, WhatsApp, chat, and email with professionalism and empathy CRM Management: Log and manage customer tickets, orders, and updates using CRM tools and AI chat assistant Problem Solving: Resolve issues related to deliveries, returns, exchanges, product inquiries, and payments Order Tracking: Monitor orders through the entire delivery process, ensuring timely and accurate dispatch Logistics Support: Coordinate with our dispatch and courier partners to troubleshoot delivery exceptions Returns & Refunds: Handle return requests and initiate refund processes as per company policies Product Knowledge: Stay up to date with our catalog to help customers make informed decisions Customer Feedback: Collect and relay feedback to internal teams for service and product improvements Documentation: Maintain records of customer interactions, issues, and resolutions Team Collaboration: Work closely with logistics, marketing, and production to ensure smooth operations Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Application Question(s): This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between 15,000 to 25,000 per month, for the role, are you comfortable with the pay scale mentioned? How many years of experience do you hold in handling E-commerce Customer Service? Work Location: In person

Key Responsibilities Content Creation & Optimization Edit short-form video content for social media and digital marketing campaigns using Premier Pro and After Effects . Work closely with the marketing and design team to conceptualize eye-catching, trendy, and engaging videos. Optimize video formats and resolutions for different social media platforms. Sound & Music Editing Ensure high-quality sound design by syncing audio, adding sound effects, and selecting appropriate background music. Balance and mix audio levels for clear and immersive sound. Creative Storytelling Transform raw footage into engaging narratives that connect with the audience. Stay up to date with trending video styles and techniques to enhance content impact. Video Editing & Production Edit raw footage into polished, engaging, and high-quality videos for various platforms (_ Instagram, YouTube, Facebook, Website, Ads, etc _)._ Add effects, animations, transitions, and color grading to enhance video quality. Ensure brand consistency in all video outputs (tone, aesthetics, and storytelling). Requirements & Qualifications Experience: 1-3 years of experience in video editing, preferably in the tech, D2C, or e-commerce industry. Proficiency in Editing Software: Adobe Premiere Pro, After Effects, Final Cut Pro , or equivalent. Motion Graphics & Animation: Basic knowledge of Adobe After Effects for simple motion design is a plus. Creativity & Storytelling: A keen eye for detail and the ability to tell compelling brand stories through video. Strong Understanding of social media Trends: Ability to create videos tailored for Instagram Reels and YouTube Shorts . Technical Knowledge: Understanding of colour grading, sound editing, video compression, and exporting settings. Time Management Skills: Ability to work under tight deadlines and deliver high-quality content efficiently. Bonus Skills (Preferred but not Mandatory) Experience in product-based video editing (unboxing, product features, lifestyle shots). Familiarity with 3D animation tools for product showcasing. Basic photography skills to capture additional content when needed. Experience with AI-based video editing tools to enhance workflow. Why Join Capes India? Be part of a fast-growing , premium tech accessories brand revolutionizing the Indian market Work in a creative and dynamic environment where your ideas and creativity are valued. Get access to the latest tech gadgets and accessories for content creation. Growth opportunities in a rapidly expanding company. Collaborate with a team of young , enthusiastic , and innovative minds in the industry. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Monday to Friday Application Question(s): This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between 15,000 to 25,000 per month, for the role, are you comfortable with the pay scale mentioned? Are you proficient editing content using Premier Pro and After Effects? Work Location: In person

Key Responsibilities Content Creation & Optimization Edit short-form video content for social media and digital marketing campaigns using Premier Pro and After Effects . Work closely with the marketing and design team to conceptualize eye-catching, trendy, and engaging videos. Optimize video formats and resolutions for different social media platforms. Sound & Music Editing Ensure high-quality sound design by syncing audio, adding sound effects, and selecting appropriate background music. Balance and mix audio levels for clear and immersive sound. Creative Storytelling Transform raw footage into engaging narratives that connect with the audience. Stay up to date with trending video styles and techniques to enhance content impact. Video Editing & Production Edit raw footage into polished, engaging, and high-quality videos for various platforms (_ Instagram, YouTube, Facebook, Website, Ads, etc _)._ Add effects, animations, transitions, and color grading to enhance video quality. Ensure brand consistency in all video outputs (tone, aesthetics, and storytelling). Requirements & Qualifications Experience: 1-3 years of experience in video editing, preferably in the tech, D2C, or e-commerce industry. Proficiency in Editing Software: Adobe Premiere Pro, After Effects, Final Cut Pro , or equivalent. Motion Graphics & Animation: Basic knowledge of Adobe After Effects for simple motion design is a plus. Creativity & Storytelling: A keen eye for detail and the ability to tell compelling brand stories through video. Strong Understanding of social media Trends: Ability to create videos tailored for Instagram Reels and YouTube Shorts . Technical Knowledge: Understanding of colour grading, sound editing, video compression, and exporting settings. Time Management Skills: Ability to work under tight deadlines and deliver high-quality content efficiently. Bonus Skills (Preferred but not Mandatory) Experience in product-based video editing (unboxing, product features, lifestyle shots). Familiarity with 3D animation tools for product showcasing. Basic photography skills to capture additional content when needed. Experience with AI-based video editing tools to enhance workflow. Why Join Capes India? Be part of a fast-growing , premium tech accessories brand revolutionizing the Indian market Work in a creative and dynamic environment where your ideas and creativity are valued. Get access to the latest tech gadgets and accessories for content creation. Growth opportunities in a rapidly expanding company. Collaborate with a team of young , enthusiastic , and innovative minds in the industry. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Monday to Friday Application Question(s): This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between 15,000 to 25,000 per month, for the role, are you comfortable with the pay scale mentioned? Are you proficient editing content using Premier Pro and After Effects? Work Location: In person

Key Responsibilities Content Creation & Optimization Edit short-form video content for social media and digital marketing campaigns using Premier Pro and After Effects. Work closely with the marketing and design team to conceptualize eye-catching, trendy, and engaging videos. Optimize video formats and resolutions for different social media platforms. Sound & Music Editing Ensure high-quality sound design by syncing audio, adding sound effects, and selecting appropriate background music. Balance and mix audio levels for clear and immersive sound. Creative Storytelling Transform raw footage into engaging narratives that connect with the audience. Stay up to date with trending video styles and techniques to enhance content impact. Video Editing & Production Edit raw footage into polished, engaging, and high-quality videos for various platforms (_ Instagram, YouTube, Facebook, Website, Ads, etc_)._ Add effects, animations, transitions, and color grading to enhance video quality. Ensure brand consistency in all video outputs (tone, aesthetics, and storytelling). Requirements & Qualifications Experience: 1-3 years of experience in video editing, preferably in the tech, D2C, or e-commerce industry. Proficiency in Editing Software: Adobe Premiere Pro, After Effects, Final Cut Pro , or equivalent. Motion Graphics & Animation: Basic knowledge of Adobe After Effects for simple motion design is a plus. Creativity & Storytelling: A keen eye for detail and the ability to tell compelling brand stories through video. Strong Understanding of social media Trends: Ability to create videos tailored for Instagram Reels and YouTube Shorts . Technical Knowledge: Understanding of colour grading, sound editing, video compression, and exporting settings. Time Management Skills: Ability to work under tight deadlines and deliver high-quality content efficiently. Bonus Skills (Preferred but not Mandatory) Experience in product-based video editing (unboxing, product features, lifestyle shots). Basic photography skills to capture additional content when needed. Experience with AI-based video editing tools to enhance workflow. Why Join Capes India? Be part of a fast-growing , premium tech accessories brand revolutionizing the Indian market Work in a creative and dynamic environment where your ideas and creativity are valued. Get access to the latest tech gadgets and accessories for content creation. Growth opportunities in a rapidly expanding company. Collaborate with a team of young , enthusiastic , and innovative minds in the industry.

Key Responsibilities 1. IT Infrastructure & Network Management Network Operations (Daily/As Needed) Resolve internet connectivity and network issues promptly Configure and maintain TP-Link switches, routers, and access points Troubleshoot IP conflicts, server connectivity, and bandwidth issues Monitor network performance and implement optimizations Ensure secure WiFi access and guest network management 2. Systems Security & Access Control Security Management (Weekly/Monthly) Review and maintain network access controls and user permissions Implement and monitor firewall configurations Conduct regular security audits and vulnerability assessments Ensure compliance with data protection best practices Manage antivirus/endpoint security across all devices 3. Password & Credential Management Access Administration (Weekly/Monthly) Manage Dashlane enterprise account and user access Add/remove users and grant/revoke password access to tools (Notion, CRM, etc.) Update expired portal passwords and maintain credential hygiene Implement multi-factor authentication [2FA] where applicable Train team members on password security best practices 4. Technical Support & User Experience Daily Support Operations Provide first-line technical support for laptops, software, and system issues Resolve Notion queries and optimize workspace configurations Support biometric attendance system setup and synchronization Troubleshoot email, calendar, and productivity software issues Maintain hardware inventory and coordinate repairs/replacements 5. System Integration & Optimization Operational Excellence (Weekly/Monthly) Ensure smooth integration between ecommerce platforms, CRM, and analytics tools Monitor and optimize performance of business-critical applications Implement backup and disaster recovery procedures Coordinate software updates and patches across all systems Document IT processes and maintain system documentation 6. Cross-Functional Collaboration Communication & Coordination (Daily/Weekly) Collaborate with CRM and operations teams to resolve technical issues Communicate system updates, maintenance windows, and potential impacts Coordinate with external vendors and service providers Support onboarding of new team members with IT setup Provide technical input for new tool evaluations and implementations Required QualificationsTechnical Skills: Bachelor's degree in IT, Computer Science, or related field 1-2 years of experience in IT support/systems administration Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Experience with TP-Link or similar networking equipment Proficiency in Windows and basic Linux administration Knowledge of password management solutions Understanding of cloud services (Google Workspace, Microsoft 365) Essential Experience: Small-medium business IT support experience Experience with ecommerce/D2C technology stack Knowledge of CRM systems and business applications Basic understanding of cybersecurity principles Experience with remote troubleshooting and user support Soft Skills: Excellent problem-solving and analytical abilities Strong communication skills in English and Hindi Customer service orientation with patience for non-technical users Ability to work independently and prioritize multiple tasks Proactive approach to identifying and preventing issues Preferred Qualifications Experience with Notion, Slack, or similar collaboration tools Knowledge of ecommerce platforms (Shopify, WooCommerce, etc.) Basic understanding of digital marketing tools and analytics Experience with inventory management systems Certification in networking (CCNA) or security (CompTIA Security+) What We Offer Opportunity to shape IT infrastructure from ground up Work with cutting-edge AI first D2C technology stack Growth opportunities in a rapidly expanding company Collaborative work environment with young, dynamic team All Saturdays are off Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Application Question(s): This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between 15,000 to 20,000 per month, for the role, based on experience, are you comfortable with the pay scale mentioned? Do you have prior experience working as an IT Admin? Work Location: In person

Key Responsibilities 1. Support the development and maintenance of the Shopify store 2. Customise Shopify themes using HTML, CSS, JavaScript, and Liquid 3. Implement front-end features and UI/UX improvements to enhance customer experience 4. Collaborate with the design and marketing teams to build product pages, landing pages, and promotional updates 5. Use Cursor AI and other AI tools to assist in debugging, code generation, and streamlining development workflows 6. Integrate third-party apps and tools to expand store functionality 7. Test across different browsers and devices to ensure responsiveness and performance 8. Identify and fix bugs, optimize site speed, and contribute to ongoing improvements Requirements: 1.Degree in computer science, web development, or a related field 2. Demonstrate proficiency in Liquid, HTML, CSS, and JavaScript 3. Show familiarity with Shopify and a willingness to learn Liquid 4. Express interest in front-end development and user-centered design 5. Understand basic concepts of responsive design and cross-browser compatibility 6. Work independently and collaboratively in a fast-paced environment 7. Stay curious and eager to learn, especially with tools like Cursor AI 8. Gain experience with Shopify theme customization (including personal or freelance projects) 9. Use Git or version control systems 10. Work with design tools like Figma or Adobe XD 11. Know SEO basics and site performance optimization Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Location Type: In-person Schedule: Day shift Application Question(s): How many years of experience do you hold in Shopify Web Development? This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between ₹17,000-25,000/month based on experience, for the role, are you comfortable with the pay scale mentioned? Work Location: In person

Key Responsibilities Content Creation & Optimization Edit short-form video content for social media and digital marketing campaigns using Premier Pro and After Effects . Work closely with the marketing and design team to conceptualize eye-catching, trendy, and engaging videos. Optimize video formats and resolutions for different social media platforms. Sound & Music Editing Ensure high-quality sound design by syncing audio, adding sound effects, and selecting appropriate background music. Balance and mix audio levels for clear and immersive sound. Creative Storytelling Transform raw footage into engaging narratives that connect with the audience. Stay up to date with trending video styles and techniques to enhance content impact. Video Editing & Production Edit raw footage into polished, engaging, and high-quality videos for various platforms (_ Instagram, YouTube, Facebook, Website, Ads, etc _)._ Add effects, animations, transitions, and color grading to enhance video quality. Ensure brand consistency in all video outputs (tone, aesthetics, and storytelling). Requirements & Qualifications Experience: 1-3 years of experience in video editing, preferably in the D2C, or e-commerce industry. Proficiency in Editing Software: Adobe Premiere Pro, After Effects, Final Cut Pro , or equivalent. Motion Graphics & Animation: Basic knowledge of Adobe After Effects for simple motion design is a plus. Creativity & Storytelling: A keen eye for detail and the ability to tell compelling brand stories through video. Strong Understanding of social media Trends: Ability to create videos tailored for Instagram Reels and YouTube Shorts . Technical Knowledge: Understanding of colour grading, sound editing, video compression, and exporting settings. Time Management Skills: Ability to work under tight deadlines and deliver high-quality content efficiently. Bonus Skills (Preferred but not Mandatory) Experience in product-based video editing (unboxing, product features, lifestyle shots). Basic photography skills to capture additional content when needed. Experience with AI-based video editing tools to enhance workflow. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Application Question(s): This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between 16,000 to 22,000 per month, for the role, are you comfortable with the pay scale mentioned? Are you proficient editing content using Premier Pro and After Effects? Work Location: In person

About Capes India: Capes India is a fast-growing D2C e-commerce brand creating premium tech accessories—ranging from skins for phones, laptops, and cameras to MagLock wallets, car mounts, and more. We're a design-first, innovation-driven team passionate about delivering top-notch products and an exceptional customer experience. Join our dynamic crew and grow with one of India’s most exciting lifestyle-tech brands. Role Overview: We are looking for a smart, proactive, and customer-focused Customer Support & Operations Executive to join our operations team. You will play a key role in managing customer relationships and coordinating backend operations to ensure smooth order fulfilment and satisfaction. Key Responsibilities: Customer Interaction: Handle queries and concerns via phone, WhatsApp, chat, and email with professionalism and empathy CRM Management: Log and manage customer tickets, orders, and updates using CRM tools and AI chat assistant Problem Solving: Resolve issues related to deliveries, returns, exchanges, product inquiries, and payments Order Tracking: Monitor orders through the entire delivery process, ensuring timely and accurate dispatch Logistics Support: Coordinate with our dispatch and courier partners to troubleshoot delivery exceptions Returns & Refunds: Handle return requests and initiate refund processes as per company policies Product Knowledge: Stay up to date with our catalog to help customers make informed decisions Customer Feedback: Collect and relay feedback to internal teams for service and product improvements Documentation: Maintain records of customer interactions, issues, and resolutions Team Collaboration: Work closely with logistics, marketing, and production to ensure smooth operations What We’re Looking For: Excellent English communication skills—spoken, written, and typing Comfortable with customer calls and handling queries with patience Proficient in using computers and CRM software Great problem-solving skills and a proactive attitude Hindi speaking skills are a strong advantage Prior customer support experience Must be able to commute to Goregaon East (near Oberoi Mall), Mumbai Suburban

Operations Executive - Capes India Job description Role Summary: We are looking for a detail-oriented and proactive Operations Executive to manage and optimize inventory across all e-commerce platforms. This role involves stock monitoring, order coordination, reconciling inventory data, and ensuring timely stock availability to avoid order delays and cancellations. Key Responsibilities: Inventory Management: Maintain accurate stock levels across all e-commerce platforms (Shopify, Amazon, Myntra, Flipkart, etc.) Update inward & outward movement of stock daily Regularly reconcile physical stock with system stock Order Coordination: Coordinate with warehouse and operations teams to ensure timely order fulfillment Raise purchase or stock transfer requests to replenish low-stock SKUs Ensure stock availability to prevent “Out of Stock” situations on marketplaces Reporting & Analysis: Generate and maintain inventory reports (stock aging, slow/fast-moving, etc.) Analyze inventory trends to plan timely replenishments Marketplace Sync: Ensure stock syncs correctly across all platforms Monitor and resolve inventory-related discrepancies or errors on seller portals Returns & Reconciliation: Track returns and restock or discard based on product condition Reconcile inventory-related claims with marketplaces Key Skills & Qualifications: Bachelor’s degree in Commerce, Business Administration, or a related field 1–3 years of experience in inventory or operations roles, preferably in e-commerce Proficient in Excel / Google Sheets Familiarity with e-commerce platforms like Shopify, Amazon Seller Central, Flipkart Seller Hub, etc. Strong attention to detail and organizational skills Ability to work independently and meet tight deadlines Preferred Skills: Knowledge of inventory management tools or ERP systems Prior experience in D2C or multichannel e-commerce brands Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹23,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Monday to Friday Application Question(s): This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role? We are currently offering anywhere between 16,000 to 23,000 per month, for the role, are you comfortable with the pay scale mentioned? How many years of experience do you hold in handling E-commerce Operations and Marketplace Management? Work Location: In person

You will be responsible for planning, creating, and managing content on various social media platforms to enhance our brand's online presence. Your key responsibilities will include developing and implementing a social media content calendar, creating high-quality photos and videos, and crafting engaging stories, carousels, and reels. Additionally, you will schedule and publish posts on Instagram, YouTube, and Twitter, ensuring consistent brand messaging and visual aesthetics while actively engaging with followers. In terms of collaboration, you will be expected to identify and work with influencers and partners, managing relationships and campaigns effectively. It will be crucial for you to track and analyze social media performance, prepare reports on content engagement, and use insights to refine strategies. Staying updated with social media trends and best practices will also be part of your role, allowing you to implement new techniques to keep our content fresh. To qualify for this position, you should hold a Bachelor's degree in Marketing, Communications, or a related field. While experience in social media management and content creation is preferred, freshers are also welcome to apply. Proficiency in Instagram, YouTube, Twitter, and analytics tools is essential, along with basic photography, videography, and editing skills. Strong written and verbal communication, a creative mindset with attention to detail, and the ability to work both independently and in a team are also required. Experience with Canva and basic video editing software would be a plus. If you are passionate about social media and eager to contribute to a role where you can grow and make a meaningful impact, we are excited to hear from you!,

About Capes India: Capes India is a fast-growing Direct-to-Consumer (D2C) e-commerce brand specializing in premium tech accessories such as phone skins, camera skins, laptop skins, car mounts, MagLock wallets, and more. Our products are available on major platforms like Amazon and Flipkart. We’re looking for a Performance Marketing Intern to join our team and play a key role in optimizing and growing our paid campaigns across Google Ads and Meta (Facebook/Instagram) platforms. Role Overview: As a Performance Marketing Intern, you’ll gain hands-on experience in digital marketing, learning to strategize, analyze, and optimize paid campaigns to drive growth for a leading e-commerce brand. You’ll also work with advanced tools like Google Analytics, Facebook Ads Manager, and Excel to support data-driven marketing efforts. Paid Campaign Management: Set up, manage, and optimize paid campaigns on Google Ads and Meta platforms (Facebook/Instagram). Performance Monitoring: Analyze campaign performance using key metrics like ROAS, CPA, CTR, and identify opportunities for optimization. Keyword & Audience Research: Conduct keyword research, audience segmentation, and competitive analysis to improve targeting strategies. Reporting: Create detailed reports to track campaign performance and effectiveness. Creative Optimization: Assist in optimizing ad copy, creatives, and targeting to maximize performance. A/B Testing: Support A/B testing of campaigns and creative materials to improve conversion rates. Analytics: Utilize Google Analytics and Facebook Ads Manager to track performance and understand customer behavior. Excel Analysis: Apply advanced Excel functions (formulas, pivot tables, data analysis) to extract meaningful insights. Who We’re Looking For: Students currently in their 2nd or 3rd year of college or recent graduates in Marketing, Business, or a related field. Basic knowledge of digital marketing concepts, especially Google Ads and Meta Ads. Strong analytical skills with a passion for working with data and performance metrics. Proficiency in Microsoft Excel (formulas, pivot tables, data analysis). Familiarity with tools like Google Analytics and Facebook Ads Manager is a plus. A keen eye for detail, creativity, and the ability to multitask effectively. Strong written and verbal communication skills. A proactive attitude with a willingness to learn and thrive in a fast-paced environment. What We Offer: A 3-6 months internship with practical, hands-on experience in performance marketing. Exposure to digital marketing strategies, tools, and platforms used in the e-commerce industry. Mentorship from experienced marketers and the opportunity to contribute to real-time campaigns. Flexible working hours with the possibility of remote work. A dynamic and fast-paced environment where your contributions will make a real impact. Potential for a Full-Time Role based on performance during the internship